Exceeding Expectations in Every Detail
At Serapi Oriental Rug Gallery, located in downtown Los Gatos, in the heart of the San Francisco Bay Area, we are passionate about providing our customers with an unparalleled selection of high-quality, handmade rugs in various styles, as well as expert rug cleaning, repair, and restoration services.
Our Story
Our journey began with a passion for fine rugs and a commitment to excellence. Over the years, we have built a reputation for being a trusted source for fine quality handmade rugs in all styles, including Modern, Transitional, Formal, Classics, Old World, Tribal, Antique, Plain, Textured, and Closeout poufs and felted rugs. We take pride in our extensive collection, which features some of the finest pieces from around the world.
Our Services
At Serapi Rug Gallery, we offer a wide range of services designed to meet the needs of rug enthusiasts and homeowners alike. Our expert technicians specialize in deep washing, repair, and restoration of rugs using traditional Persian practices that are centuries old. We also provide rug padding, designer incentives, custom rugs, and rug appraisal services. Whether you're looking to purchase a new rug, clean and restore an existing one, or simply learn more about the art of rug making, we're here to help.
Our Commitment
At Serapi Oriental Rug Gallery, we're committed to responsible trading practices and are proud partners of GoodWeave, an organization dedicated to ending child labor and offering educational opportunities to children in carpet weaving communities around the world. We believe that fine rugs should be made by adult artisans, not children, and we're dedicated to making a positive impact on the communities we serve.
Exceptional Customer Service
The reviews consistently praise the exceptional customer service provided by Babak and his team at Serapi Rug Gallery. Many customers have appreciated the time and effort Babak spends with them to help them find the perfect rug, offering honest advice and guidance without being pushy. He has also been quick to respond to customers' needs, such as cleaning and storing their rugs.
Beautiful and Authentic Rugs
Customers have been impressed by the stunning selection of handmade, artisanal rugs at Serapi Rug Gallery. The rugs are described as "pieces of art, " "beautiful, " and "exquisite." Many reviewers have appreciated the variety of traditional and modern designs, colors, and sizes available.
Customization and Repair Services
Several customers have taken advantage of Serapi's customization options, where they can choose a design and request different colors. Additionally, the gallery offers repair and cleaning services, which have been highly praised by customers.
Trustworthy and Knowledgeable Owners
Babak and his team have earned the trust of their customers, who appreciate their honesty, expertise, and willingness to help. Many reviewers have complimented Babak on his extensive knowledge of rugs and his ability to offer helpful advice on caring for their rugs.
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