Business Details
50 Years
experience
Trusted Oriental Rug Retailer in Louisville
Since 1976, Khazai Rug Outlet Rug Outlet has been a leader in the rug industry, combining decades of expertise with innovative technology to deliver exceptional handmade and area rugs. Founded by David Khazai Rug Outlet Rug Outlet, a fifth-generation rug specialist, we source directly from global manufacturers in Iran, India, Pakistan, and China, ensuring premium quality at competitive prices. Our inventory includes over 10,000 rugs, supported by advanced retail technology developed by our affiliated tech company, RM Innovation.We prioritize customer satisfaction through services like free delivery within 50 miles, lifetime trade-in policies, and a 'try before you buy' approval process. Our team of rug specialists provides personalized guidance, emphasizing transparency, durability, and aesthetic value. With showrooms in Louisville and Lexington, Kentucky, we blend traditional craftsmanship with modern convenience to meet diverse decorating needs.
Services
Oriental Rug Sales
Trade-In Program
Rug Cleaning
Free Delivery
On-Approval Policy
Lifetime Trade-In
Custom Sizing
Stair Runner Supply
Color Matching
Heritage Rug Repairs
Details
- Year established: 1976
Highlights and features
- We offer 5th-generation expertise in rug craftsmanship and trade.
- Our inventory includes the world's largest online selection of handmade rugs.
- We provide a lifetime trade-in policy for long-term customer satisfaction.
- Our 'try before you buy' policy ensures perfect rug-room compatibility.
- Expert staff delivers personalized guidance without pushy sales tactics.
What people say
Expert staff guidance
Lifetime trade-in value
Rug cleaning excellence
Try-before-buy policy
Competitive pricing
Services
Oriental Rug Sales
We offer an unparalleled selection of handcrafted Oriental rugs, including antique, contemporary, and custom designs. Our inventory spans 10,000+ pieces sourced directly from global artisans, ensuring authenticity and quality. Each rug undergoes rigorous inspection to meet our standards for durability and aesthetic value.
Trade-In Program
Our lifetime trade-in policy allows customers to upgrade rugs indefinitely. Handmade rugs cleaned by us every two years receive 100% trade-in value. This service eliminates depreciation concerns, offering flexibility for evolving decor preferences while maintaining investment value.
Rug Cleaning
We provide expert cleaning for Oriental and area rugs using methods tailored to material and construction. Our technicians explain each step of the process, restoring rugs to their original vibrancy while preserving fibers. Regular cleaning extends rug lifespan and maintains indoor air quality.
Free Delivery
Complimentary delivery within 50 miles of our Louisville and Lexington locations includes room placement. For distant shipments, we ensure secure packaging and professional handling to protect rugs during transit, maintaining their condition from warehouse to client.
On-Approval Policy
Customers may test rugs in their homes to assess lighting compatibility and spatial harmony. We deliver selections, arrange furniture, and provide guidance, ensuring informed decisions. This service reduces return rates and enhances customer confidence in purchases.
People
David Khazai
CEO
Fifth-generation rug industry leader with expertise in design, production, and retail innovation. Authored multiple books on Persian rugs and developed proprietary retail technology to enhance customer experience.
Questions
What factors determine rug pricing?
Prices depend on labor, materials, size, and whether rugs are hand-made or machine-made.
Do you offer rug cleaning services?
Yes, we provide professional cleaning tailored to rug materials and construction methods.
Can I return a rug?
Unopened rugs may be returned within 30 days for a full refund, excluding shipping costs.
Are rug colors accurate online?
Digital images reflect actual colors, though monitor variations and dye lots may cause minor differences.
Do rugs require pads?
We recommend non-slip pads to prevent movement and enhance durability, especially on hardwood floors.
What sizes are available?
Common sizes range from 4x6 to 13x21 feet, with custom options for unique spaces.
