At Mees Tile & Marble, we're proud to be a family-owned and operated business that has been serving the Louisville and Lexington areas for over 75 years. Founded in 1945, our fourth-generation natural stone and tile suppliers have made it their mission to provide superior products and exceptional customer service to individuals, designers, builders, and contractors.
Our Story
Our journey began in 1945 when our founder, Edgar Mees, opened the doors to a small tile and stone shop in Louisville, Kentucky. Over the years, our family has continued to grow and evolve, staying ahead of the curve with the latest trends and technologies. Today, we're proud to offer a wide range of products, including granite, quartz, quartzite, marble, and limestone, as well as LVP, LVT, and hardwood options.
Our Services
At Mees Tile & Marble, we provide a comprehensive range of services to our clients. From consultation and design to fabrication and installation, we're dedicated to making your project a success. Here are just a few of the services we offer:
- Natural Stone Fabrication: Our state-of-the-art fabrication facility allows us to precision-cut and craft your natural stone slabs to fit your unique needs.
- Tile Installation: Our experienced installation teams can handle everything from small residential jobs to large commercial projects.
- Quarry Direct Pricing: We work directly with quarries to provide our customers with the highest-quality products at competitive prices.
- Design Consultations: Our in-house design consultants are happy to work with you to create a custom design that meets your specific needs and budget.
Why Choose Us
At Mees Tile & Marble, we're dedicated to providing exceptional customer service, ensuring that every client receives the same level of attention and care that we would expect for ourselves. With years of industry experience, our knowledgeable staff is always available to answer questions and provide guidance throughout your project.
Get in Touch
Whether you're a homeowner, designer, builder, or contractor, we invite you to explore our website and learn more about the services we offer. We look forward to the opportunity to work with you on your next project.
Overall Experience
The reviews for Mees Tile and Marble are mixed, with some customers expressing extreme satisfaction and others experiencing significant issues.
Quality and Selection
The company offers a wide selection of tile and marble, with many reviewers praising the quality and variety of products available. Some customers have reported finding the same tile at other stores for a lower price, however.
Customer Service
Customer service seems to be a major issue for some reviewers. Some have reported waiting extended periods of time for responses or updates, while others have experienced rudeness and disrespect from staff.
Installation
The installation process has also been a source of frustration for some customers, with reported issues including damaged property, trash and debris left behind, and late arrivals.
Communication
Communication breakdowns have been a recurring theme, with some customers feeling like they were not provided with adequate updates or information about their orders.
Showroom and Staff
The showroom and staff have been praised by some customers, with many reporting friendly and knowledgeable service.
Price
Prices at Mees Tile and Marble seem to be competitive, but some customers have reported feeling like they were overcharged for shipping fees or other services.
Resolution
The company has apologized to some customers for their experiences and has offered to resolve issues, but it appears that some customers have not received satisfactory resolution.
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