Business Details
50+ Years
experience
Emergency
services
Trusted 24/7 Damage Restoration Services in Universal City
SERVPRO of Universal City/St. Hedwig has been a trusted leader in the restoration industry since 1967, specializing in water damage, fire damage, mold remediation, and storm recovery for residential and commercial properties. Our locally owned and operated team provides 24-hour emergency services with rapid response times and industry-certified expertise. We maintain rigorous training standards through SERVPRO's corporate facility and IICRC certification, ensuring our personnel possess the skills necessary to handle damage of any scale.Backed by a nationwide network of franchises, we serve Universal City, Live Oak, Windcrest, and St. Hedwig, prioritizing customer satisfaction through transparent communication and stress-free restoration processes.
Services
Water Damage
Fire Damage
Mold Removal
Storm Damage
Commercial Cleaning
Biohazard Cleanup
Carpet Cleaning
Odor Removal
Roof Tarping
Document Restoration
Details
- Year established: 1967
Highlights and features
- We provide 24-hour emergency services with rapid response times
- Our team holds IICRC industry certifications for restoration excellence
- Access to nationwide franchise network for large-scale damage support
- Locally owned and operated with deep community knowledge
- Proven track record since 1967 in residential and commercial restoration
Associations and certifications
- IICRC (Institute of Inspection, Cleaning and Restoration Certification)
What people say
Exceeded expectations
Quick response time
Professional and efficient
Excellent communication
Stress-free process
Services
Water Damage
Our water damage restoration service addresses emergencies from burst pipes, flooding, or leaks. Certified technicians use industrial equipment to extract water, dry structures, and prevent mold growth. We coordinate with insurance providers to streamline repairs while restoring properties to pre-damage condition.
Fire Damage
Fire damage restoration includes soot removal, odor elimination, and structural repairs. Our team secures properties with board-up services, cleans contents, and restores damaged materials using specialized techniques. We document all damage for insurance claims while prioritizing safety and rapid recovery.
Mold Removal
Professional mold remediation services identify and eliminate mold infestations from water-damaged properties. We follow strict containment protocols, remove contaminated materials, and apply antimicrobial treatments. Post-remediation testing ensures complete mold eradication and indoor air quality restoration.
Storm Damage
Storm damage services address roof leaks, wind damage, and flooding from severe weather. Emergency tarping prevents further water intrusion while we assess structural integrity. Our team repairs exterior damage, replaces broken windows, and restores interiors affected by water or debris.
Commercial Cleaning
Commercial cleaning services restore business operations after disasters. We handle large-scale water removal, fire damage cleanup, and biohazard decontamination with minimal disruption. Our team works nights and weekends to accommodate business hours while meeting industry-specific sanitation standards.
People
Billy R. Maggard Jr.
Owner
Billy R. Maggard Jr. leads SERVPRO of Universal City/St. Hedwig with over 20 years of restoration industry experience. He oversees daily operations and emergency response coordination while maintaining IICRC certification standards.
Questions
What types of damage do you handle?
We specialize in water damage, fire damage, mold remediation, storm damage, and commercial cleaning. Our services also include biohazard cleanup, odor removal, and document restoration.
Are you available for emergencies?
Yes, we provide 24/7 emergency services with rapid response times for any size disaster, including water leaks, fires, and storm damage.
Do you work with insurance companies?
Yes, we coordinate directly with insurance providers, handle documentation, and work through the claims process to ensure smooth repairs and proper compensation.
Are your technicians certified?
Our team holds IICRC industry certifications and receives ongoing training at SERVPRO's corporate facility to maintain technical expertise in restoration techniques.
What areas do you serve?
We serve Universal City, Live Oak, Windcrest, and St. Hedwig, Texas, with emergency response available regardless of distance within our service territory.
How quickly can you respond?
We guarantee immediate response to emergencies, typically arriving within hours of initial contact to begin mitigation and prevent further property damage.
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