Building Relationships, One Roof at a Time.
At ICE Roofing, we pride ourselves on being a trusted and reliable roofing contractor in North Florida. As a division of Inland Construction and Engineering, Inc., a certified Small Disadvantaged Business and HUBZone, we have been providing top-notch roofing services to our clients in the commercial sector since 1994.
Our Expertise
Our team of experienced professionals has a deep understanding of the roofing industry, allowing us to offer a comprehensive range of design and construction services that cater to the specific needs of our clients. From regular shingles to rib panel metal and Worthouse metal with up to 200 MPH wind ratings, we provide our clients with a wide range of roofing materials to choose from. Our expertise extends to design, engineering, application, and final closeout, ensuring that our clients' goals are achieved with ease and efficiency.
Our Services
At ICE Roofing, we are committed to delivering exceptional roofing services that meet the highest standards of quality and excellence. Our services include roofing design, construction, and maintenance for commercial clients, as well as residential roofing services for homeowners. We take pride in our ability to handle any challenge, no matter how complex, and strive to exceed our clients' expectations in every project we undertake.
Our Culture
At ICE Roofing, we believe in fostering a culture of excellence, integrity, and customer satisfaction. We are passionate about delivering top-quality services that meet the unique needs of our clients, and we strive to build long-term relationships based on trust, reliability, and mutual respect.
Our Mission
Our mission is to provide exceptional roofing services that exceed our clients' expectations, while maintaining the highest standards of quality, safety, and customer satisfaction. We aim to be the go-to roofing contractor in North Florida, known for our expertise, professionalism, and commitment to delivering outstanding results.
Overall Experience
The reviews of ICE Roofing are mixed, with some customers having a very positive experience and others having a very negative one.
Positive Experience
Many customers have praised ICE Roofing for their excellent service, quality work, and respectful employees. They have mentioned that the company is knowledgeable, efficient, and provides great customer service. Some customers have even recommended the company to their neighbors and friends.
Negative Experience
On the other hand, some customers have had a horrible experience with ICE Roofing. They have complained about the company's poor communication, lack of payment to employees, and substandard work. Some customers have even mentioned that the company's owner is rude and unprofessional.
Specific Issues
Some specific issues mentioned in the reviews include:
- Poor payment practices to employees
- Substandard work quality
- Poor communication and follow-up
- Rude and disrespectful behavior from the owner and employees
- Damage to customer's property and lack of compensation
Customer Service
ICE Roofing has received praise for their excellent customer service, with some customers mentioning that the company is responsive and follows up with them regularly. However, some customers have complained about the company's poor communication and lack of response to their concerns.
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