Business Details
50+ Years
experience
Emergency
services
24/7 Emergency Damage Restoration Services in Gurnee, IL
SERVPRO of Gurnee has dedicated itself to providing exceptional property damage restoration services since 1967. Our team understands the emotional and logistical challenges fire, water, or mold damage creates for homeowners and business owners alike. We specialize in comprehensive cleanup and restoration for residential and commercial properties, combining localized expertise with access to a nationwide network of resources. Our staff undergoes rigorous training at SERVPRO's corporate facility and maintains IICRC industry certifications to ensure technical proficiency. As a locally owned and operated business, we prioritize rapid 24/7 emergency response while maintaining the highest standards of workmanship. Our commitment to excellence is reflected in our A+ Better Business Bureau rating and decades of trust earned within Lake County communities.We collaborate closely with insurance providers to streamline the restoration process for clients, ensuring transparent communication and meticulous documentation. Customer satisfaction remains our foremost priority, as evidenced by our extensive collection of positive reviews highlighting professionalism, timeliness, and attention to detail. Our proven track record includes successful mitigation of water damage, fire damage, mold remediation, and storm-related destruction across diverse property types. Backed by SERVPRO's national reputation and our team's hands-on experience, we deliver reliable solutions that restore properties to pre-damage conditions while minimizing disruption to daily life.
Services
Water Damage
Fire Damage
Mold Remediation
Storm Damage
Commercial Restoration
Specialty Cleaning
Construction Services
Air Duct Cleaning
Biohazard Cleanup
Document Restoration
Details
- Year established: 1967
Highlights and features
- We provide 24/7 emergency response for all property damage incidents
- Our team maintains IICRC industry certifications for technical excellence
- Locally owned with nationwide network support for comprehensive resources
- A+ Better Business Bureau rating reflecting our commitment to quality
- Decades of experience collaborating with insurance companies for seamless claims
Associations and certifications
- IICRC Certified Firm
- Better Business Bureau
What people say
Prompt service
Professional attitude
Excellent work
Great communication
Thorough restoration
Services
Water Damage
Our water damage restoration service addresses all types of water intrusion emergencies. Using advanced moisture detection equipment and industrial drying systems, we extract standing water, dry affected materials, and restore structural integrity. Our technicians respond within hours to minimize property damage and prevent mold growth, handling everything from burst pipes to storm-related flooding in residential and commercial properties.
Fire Damage
We specialize in comprehensive fire damage restoration following structural fires. Our process includes soot and ash removal, odor elimination through thermal fogging, content cleaning, and structural repairs. We coordinate with insurance providers to document damage and restore properties to pre-loss condition while addressing safety hazards and preserving salvageable materials through specialized cleaning techniques.
Mold Remediation
Our certified technicians identify and eliminate mold infestations using containment protocols and HEPA filtration systems. We address moisture sources, remove contaminated materials following EPA guidelines, and apply antimicrobial treatments to prevent recurrence. We provide air quality testing before and after remediation to ensure complete mold elimination in residential and commercial environments.
Storm Damage
We respond to storm-related emergencies including roof damage, broken windows, and water intrusion. Our team performs temporary repairs like roof tarping and board-up services, followed by complete structural restoration. We document damage for insurance claims and restore properties to original condition, handling hail damage, wind destruction, and flood aftermath across commercial and residential properties.
Commercial Restoration
Our commercial restoration service minimizes business interruption after property damage incidents. We provide rapid response for office buildings, retail spaces, and industrial facilities, coordinating repairs around operational needs. Our team handles water damage, fire damage, and storm-related destruction while maintaining compliance with commercial building codes and business continuity requirements.
People
Lincoln P. McIlravy
Owner
Lincoln McIlravy co-owns SERVPRO of Gurnee with his wife Lisa. With decades of experience in property restoration, he oversees operations while maintaining active involvement in community emergency preparedness initiatives. His leadership emphasizes technical excellence and customer-centric service delivery.
Lisa R. McIlravy
Owner
Lisa McIlravy partners with Lincoln in operating SERVPRO of Gurnee. She focuses on client relations and quality assurance, ensuring consistent service standards across all projects. Her commitment to community service aligns with the company's local involvement and customer satisfaction priorities.
Questions
What types of property damage do you handle?
We specialize in water damage, fire damage, mold remediation, storm damage, and commercial restoration. Our services also include biohazard cleanup, air duct cleaning, and document restoration for residential and business properties.
Are your technicians certified for restoration work?
All our technicians maintain IICRC industry certifications through ongoing training. We combine local expertise with SERVPRO's national standards to ensure proper qualifications for every restoration project.
How quickly can you respond to emergencies?
Our 24/7 emergency team responds within hours of initial contact. We prioritize rapid mitigation to prevent further damage while maintaining clear communication throughout the restoration process.
Do you work with insurance companies?
Yes, we collaborate directly with insurance providers to document damage and streamline claims. Our team provides detailed documentation and cost estimates to facilitate smooth insurance processing for property owners.
What service areas do you cover?
We serve Gurnee and surrounding Lake County communities including Wadsworth, Millburn, Antioch, Lake Villa, Grayslake, Lindenhurst, Waukegan, Zion, Lake Bluff, Vernon Hills, and Highland Park.
How do you ensure quality workmanship?
We maintain A+ Better Business Bureau rating through consistent quality control. Our technicians receive ongoing training at SERVPRO's corporate facility while following strict restoration protocols to guarantee professional results.
