At Appliance & Refrigeration Hospital, we pride ourselves on being a family-owned and operated business since 1947. Our commitment to providing exceptional service has earned us a reputation as one of the largest and most reliable service organizations in the Northwest. For over seven decades, we have been dedicated to delivering honest, reasonable, reliable, and reputable service to our customers in the Seattle, Spokane, Portland, Vancouver, Salem, and Bend areas.
A Legacy of Achievement
Our philosophy is simple: always treat the customer right. This philosophy has allowed us to become one of the leading service organizations in the region. We are factory authorized for over 50 quality brands of products, and our technicians average over 18 years of technical experience. Our support team, with an average of over 15 years of experience in the appliance industry, is dedicated to answering your questions and scheduling your prompt service appointment.
Expert Service and Replacement Parts
Our service vehicles are stocked with a large array of factory-recommended parts and equipment, ensuring that our technicians can quickly return your product to top operating performance. Our team of skilled technicians is continually updated on the latest product innovations from factory trainers, ensuring that they are always knowledgeable about the latest technologies and appliances.
A Commitment to Quality and Satisfaction
At Appliance & Refrigeration Hospital, we take pride in our commitment to providing exceptional service and ensuring customer satisfaction. We understand that your appliance is a significant investment, and we strive to ensure that it is repaired or replaced to the highest standards. Our work is covered by one of the best and longest guarantees in the industry, giving you peace of mind when entrusting us with your appliance repair needs.
Our Services
We offer a wide range of services to ensure your appliance is running efficiently and effectively. From refrigerators and dishwashers to ranges and washers, we service over 50 brands of products. Our technicians are trained to diagnose and repair a variety of issues, from minor malfunctions to major breakdowns.
Why Choose Us
At Appliance & Refrigeration Hospital, we believe that honesty, transparency, and reliability are the foundation of any successful business. That's why we're proud to offer:
- Factory-authorized service and replacement parts
- Skilled technicians with an average of 18 years of technical experience
- A 30-day guarantee on trip and diagnosis
- A 1-year guarantee on parts and installation labor
- Competitive pricing and convenient payment options
Contact Us
If you have any questions or need assistance with your appliance, please don't hesitate to contact us. Our knowledgeable and courteous support team is here to help you schedule a service appointment, answer your questions, or provide guidance on how to maintain your appliance.
Positive Experiences
The reviewers who had positive experiences with Appliance Hospital were extremely satisfied with the customer service, repair service, and honesty of the company. They praised the knowledgeable and helpful repair technicians, who went above and beyond to diagnose and fix the issues with their appliances. One reviewer even mentioned that the company's pricing system was fair and transparent.
Negative Experiences
Unfortunately, several reviewers had negative experiences with Appliance Hospital. Some of the common complaints included poor responsiveness, lack of communication, and frustration with the repair process. One reviewer mentioned that the company charged them double the initial quote, while another reviewer had to wait several weeks for a repair to be completed. Several reviewers also expressed disappointment with the company's customer service, including long wait times and unreturned calls.
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