Your comfort is our mission
At Drain Masters, we take pride in being a locally owned and operated plumbing, sewer, and drain service company based in Anchorage, Alaska. With over 20 years of experience and a completion of over 50,000 plumbing jobs, we have established ourselves as a trusted and reliable partner for the residential community in Anchorage. Our team of expert technicians is dedicated to providing top-notch plumbing services that cater to the unique needs of our customers.
Our Mission
Our mission is simple: to provide exceptional plumbing services that prioritize the comfort, health, and safety of our customers. We believe in building long-term relationships with our clients, and we achieve this by offering upfront pricing, financing options, and a commitment to superior customer service. Our passion is caring for the residential community in Anchorage, and we strive to provide solutions that meet the unique needs of our customers.
Services We Offer
At Drain Masters, we offer a comprehensive range of plumbing services designed to address the various needs of our customers. Our services include:
- Plumbing Repairs: From leaky faucets to clogged drains, our expert technicians can repair and fix any plumbing issue.
- Water Heater Repair: We provide repair and maintenance services for tankless water heaters and traditional water heaters.
- Repiping: Our team can repipe your home or business, ensuring that your plumbing system is functioning efficiently.
- Plumbing Maintenance: Regular maintenance is key to preventing plumbing issues. Our team offers routine maintenance services to keep your plumbing system running smoothly.
- Emergency Plumbing: We understand that plumbing emergencies can occur at any time. That's why we offer 24/7 emergency plumbing services to get your system up and running in no time.
- Sewers & Drains: From sewer line repairs to drain cleaning, our team can tackle any issue related to sewers and drains.
Why Choose Us
At Drain Masters, we're committed to providing exceptional plumbing services that meet the unique needs of our customers. Here are some reasons why you should choose us:
- Locally Owned and Operated: We're a family-owned business that's proud to serve the Anchorage community.
- Expert Technicians: Our team of expert technicians has the experience and training to tackle any plumbing issue.
- Upfront Pricing: We believe in transparency, which is why we offer upfront pricing with no hidden fees.
- Financing Options: We understand that plumbing issues can be unexpected. That's why we offer financing options to make our services more accessible.
Our Commitment to You
At Drain Masters, we're committed to providing exceptional plumbing services that prioritize the comfort, health, and safety of our customers. We're here to help you with any plumbing issue, big or small. Contact us today to schedule your service and experience the Drain Masters difference!
Excellent Service and Professionalism
The majority of reviews praise the excellent service and professionalism of Drain Masters' technicians, including Joey Serra, Anthony, Aidan, and Gerald. They are described as thorough, competent, polite, and friendly. The reviewers appreciate the clear communication, prompt service, and transparent pricing.
Praises for Technicians
Many reviewers specifically mention the wonderful experience they had with their assigned technicians. Joey Serra is praised for his politeness and eagerness to learn. Anthony is commended for his professionalism and good nature. Aidan is appreciated for his promptness, respect, and upfront quotes. Gerald and his crew are praised for their smooth and pleasant experience.
Schedule and Communication Issues
However, one reviewer, Chris K., had a negative experience with the scheduling and communication process. They were not provided with a specific time for their appointment and were eventually told that the plumber would not be able to make it to their house that day.
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