Business Details
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Trusted Flooring Solutions for Homes and Businesses in Rochester
Surface Design Solutions is a family-run, Woman Business Enterprise certified flooring contractor serving Rochester, NY and surrounding areas. With over three decades of local expertise, we specialize in residential and commercial flooring consulting, installation, and refinishing services. Our certified team works directly with homeowners, general contractors, government agencies, and architects to deliver tailored solutions that balance aesthetics, durability, and budgetary considerations. We maintain rigorous safety standards while prioritizing eco-friendly products and sustainable practices in every project.Our comprehensive offerings include hardwood, carpet, ceramic tile, epoxy coatings, and specialty flooring options. Backed by strong relationships with industry-leading distributors, we guarantee competitive pricing and seamless project management from initial design through final installation. Our commitment to honesty, integrity, and personalized service has earned us a reputation as a trusted partner for flooring solutions across diverse environments including schools, healthcare facilities, and commercial spaces.
Services
Flooring Installation
Epoxy Coatings
Carpet Solutions
Ceramic Tile
Hardwood Flooring
Highlights and features
- We offer 30+ years of local flooring expertise with certified professionals
- Our personalized approach ensures tailored solutions for every project
- We maintain rigorous safety standards and OSHA-compliant practices
- Our eco-friendly product selection supports sustainable building practices
- We provide 24/7 project support and emergency flooring solutions
Associations and certifications
- WBE Certified
Services
Flooring Installation
Our comprehensive flooring installation services cater to both residential and commercial clients. We handle all aspects from subfloor preparation to final installation of hardwood, carpet, ceramic tile, and specialty flooring options. Our certified technicians ensure precise measurements, proper material handling, and adherence to industry standards while maintaining clean work environments throughout the installation process.
Epoxy Coatings
We specialize in durable epoxy floor coatings for garages, basements, and commercial spaces. Our one-day installation process includes surface preparation, base coat application, decorative flake integration, and protective top coating. These chemical-resistant, easy-maintenance solutions enhance both residential and commercial properties while offering customizable aesthetic options.
Carpet Solutions
Our carpet services include residential and commercial installation of broadloom and tile options. We offer comprehensive project management from material selection through final installation, including night-time installations for businesses. Our eco-friendly carpet options combine sustainability with durability while maintaining competitive pricing through distributor partnerships.
Ceramic Tile
We provide ceramic tile installation for wet areas and high-traffic commercial spaces. Our services include proper subfloor preparation, precise tile layout, and professional grouting techniques. These moisture-resistant, easy-to-clean solutions offer long-lasting durability with a wide selection of textures, patterns, and finishes for both residential and commercial applications.
Hardwood Flooring
Our hardwood flooring services include installation of solid and engineered wood options. We offer both pre-finished and site-finished solutions with custom staining capabilities. Our expertise extends to basement installations using engineered wood while maintaining traditional craftsmanship standards for residential and commercial properties seeking timeless, durable flooring solutions.
People
Maiya LeFrois
Owner, President
Maiya LeFrois leads Surface Design Solutions with over 30 years of industry experience. As founder of this WBE-certified business, she ensures every project maintains the company's core values of honesty and integrity while delivering innovative flooring solutions.
Jack Messner
Vice President
Jack Messner oversees strategic operations at Surface Design Solutions. With extensive experience in commercial flooring projects, he ensures client satisfaction through effective project management and maintaining strong relationships with industry partners.
Jeff McFadden
VP of Operations
Jeff McFadden manages day-to-day operations with a focus on quality control and safety compliance. His expertise in flooring logistics ensures timely project completion while maintaining the company's high standards for workmanship.
Rob Simons
VP of Specialty Floors
Rob Simons specializes in unique flooring applications, bringing technical expertise to complex installations. He leads the specialty flooring division, ensuring innovative solutions for challenging commercial and industrial projects requiring advanced material applications.
Guy Roper
Operation Manager
Guy Roper coordinates project execution across all service lines. With hands-on experience in various flooring systems, he ensures seamless implementation of residential and commercial projects while maintaining strict adherence to safety protocols.
Questions
What areas do you serve?
We serve Rochester, Buffalo, Syracuse, and the Finger Lakes region for both residential and commercial flooring projects.
Do you offer eco-friendly flooring options?
Yes, we provide sustainable solutions including bamboo, cork, and recycled material flooring options for environmentally conscious clients.
Can you handle large commercial projects?
Our team specializes in commercial installations with experience in schools, healthcare facilities, and industrial spaces across New York State.
What flooring types do you install?
We install hardwood, carpet, ceramic tile, epoxy coatings, and specialty flooring systems for both residential and commercial applications.
Do you offer emergency flooring services?
Yes, we provide 24/7 emergency services for urgent flooring repairs and replacements in commercial and residential settings.
How long does epoxy floor installation take?
Our epoxy coating installations typically complete in one day, including surface preparation, application, and final curing processes.
