Business Details
34 Years
experience
Your Trusted Partner for Pool Services in Walnut Creek
Founded in 1992, Aqua Pool Company has grown from 72 accounts to over 750 while maintaining personalized service. Our team of certified technicians, led by owners Todd & Kathy Ferro with 25+ years of industry experience, provides comprehensive pool repair, maintenance, and equipment upgrades across Alameda and Contra Costa counties. We prioritize meticulous attention to detail, ensuring optimal pool performance and longevity through weekly chemical balancing, equipment diagnostics, and seasonal cleanings.Our office staff maintains constant communication with field technicians to resolve issues promptly, offering free initial estimates and tailored solutions for residential and commercial clients in Walnut Creek, Concord, Martinez, Livermore, and surrounding areas. With a focus on education and customer satisfaction, we help clients achieve energy-efficient systems like the Hayward variable speed pump, which has demonstrated 50% energy savings for homeowners.
Services
Pool Repair
Weekly Maintenance
Equipment Upgrades
Spa Services
Filter Cleanings
Details
- Year established: 1992
Highlights and features
- 30+ years of combined industry experience from owners Todd & Kathy Ferro
- Personalized attention maintained despite growth to 750+ accounts
- Certified technicians handle all pool equipment brands and models
- Comprehensive services from weekly maintenance to major repairs
- Free initial estimates with prompt issue resolution guarantee
What people say
Great customer service
Energy savings
Prompt issue resolution
Expert technicians
Personalized attention
Services
Pool Repair
Our certified technicians diagnose and fix all pool equipment issues, from pumps and filters to automated systems. We handle sweep repairs, leak detection, and component replacements with same-day emergency service availability. Regular maintenance prevents costly breakdowns while ensuring optimal system performance.
Weekly Maintenance
We offer three maintenance tiers including water chemistry balancing, debris removal, and equipment checks. Our technicians test chlorine, pH, and alkalinity levels weekly, adding necessary chemicals while inspecting timers and filtration systems. Brushing and vacuuming services maintain pristine pool conditions year-round.
Equipment Upgrades
We install energy-efficient pumps like the Hayward variable speed model that reduce energy costs by 50% or more. Our team handles filter replacements, automation system upgrades, and salt chlorinator installations with expert consultation to maximize system longevity and efficiency.
Spa Services
Our technicians provide complete spa maintenance including water testing, chemical treatment, and equipment diagnostics. We perform thorough cleanings of spa covers and internal components while ensuring proper circulation and heating system functionality for optimal relaxation.
Filter Cleanings
We perform deep filter cleanings every six months as part of our maintenance packages. This service removes mineral buildup and debris from sand, cartridge, or diatomaceous earth filters, restoring proper water flow and improving overall system efficiency for longer equipment lifespan.
People
Todd Ferro
Owner
With 25+ years of pool industry experience, Todd Ferro co-founded Aqua Pool Company in 1992. He oversees technical operations and staff training, ensuring all repairs meet exacting standards while maintaining direct customer relationships.
Kathy Ferro
Owner
Kathy Ferro brings extensive business management expertise to Aqua Pool Company. She manages office operations and client communications, maintaining the company's personalized service approach despite significant growth over three decades in the industry.
Questions
What pool services do you offer?
We provide full-service pool repair, weekly maintenance, equipment upgrades, and spa services. Our technicians handle everything from chemical balancing to major equipment replacements.
Do you service both residential and commercial pools?
Yes, our technicians service both residential and commercial pools across Alameda and Contra Costa counties with customized maintenance plans.
What areas do you serve?
We serve all East Bay locations including Walnut Creek, Concord, Martinez, Livermore, and surrounding areas in Alameda and Contra Costa counties.
Can you help reduce pool energy costs?
Yes, we install energy-efficient equipment like Hayward variable speed pumps that have reduced energy bills by 50% for many homeowners.
Do you offer emergency pool service?
We prioritize urgent issues and offer same-day service for critical pool problems like equipment failures or water clarity emergencies.
How do I schedule service?
Call us at 925-938-1441 during business hours or request a free estimate through our website for any pool maintenance or repair needs.
