Business Details
16 Years
experience
Your Trusted Boston Moving Company
We are a full-service moving company based in Boston, Massachusetts, dedicated to providing professional, reliable, and stress-free relocation solutions for residential and commercial clients. With over a decade of experience, we specialize in local and long-distance moving, packing, storage, and commercial relocation services, supported by a fleet of well-maintained vehicles and a team of skilled professionals. Our commitment to honest pricing, no hidden fees, and customer satisfaction has earned us accreditation from the Better Business Bureau and trust from over 1,000 satisfied clients.We prioritize meticulous logistics planning, secure transportation, and personalized service to ensure every move is executed seamlessly. Our team undergoes rigorous training to handle delicate and bulky items with care, while our 24/7 customer support addresses client needs promptly. Whether relocating a home, office, or managing cross-country moves, we guarantee efficiency, transparency, and accountability at every stage of the process.
Services
Local Moving
Long Distance Moving
Commercial Moving
Packing Services
Storage Solutions
White Gloves Movers
College Moving
Last-Minute Movers
Military Movers
Residential Moving
Details
- Year established: 2010
Highlights and features
- We have over 10 years of experience in professional moving services.
- Our fleet includes vehicles for both small and large moves, maintained for safety.
- We offer honest pricing with no hidden fees.
- We are accredited by the Better Business Bureau.
- We provide 24/7 personalized customer support.
Associations and certifications
- Better Business Bureau
What people say
Excellent service
On time
Careful with belongings
No hidden fees
Professional team
Services
Local Moving Services
We specialize in local moving within Boston and surrounding areas, ensuring seamless relocations for homes and businesses. Our team handles packing, loading, transportation, and unloading with precision. Clients benefit from competitive rates, experienced movers, and vehicles equipped for secure transport.
Long Distance Moving Services
Our long-distance moving services cover nationwide relocations with guaranteed delivery timelines and GPS tracking. We manage logistics, packing, and storage for interstate moves. Clients receive flat-rate pricing options and dedicated support for stress-free cross-country transitions.
Commercial Moving Services
We provide tailored commercial moving solutions for businesses, minimizing downtime during office relocations. Services include asset separation, secure storage, and after-hours moves. Our protocols ensure sensitive equipment and documents are protected throughout the process.
Packing Services
Our packing services use high-quality materials to safeguard belongings during transit. Fragile items receive specialized wrapping, and inventory checklists ensure nothing is misplaced. Clients can opt for full packing or partial assistance based on their needs.
Storage Solutions
We offer climate-controlled storage facilities for short- or long-term needs, with flexible rental periods and delivery options. Units are monitored for security, and inventory management ensures easy access to stored items.
People
Alex Nash
Director
Alex founded Step By Step Moving & Storage in 2010, leveraging over 15 years of logistics experience to build a client-focused moving company.
David Matzi
Foreman Driver
David has driven for the company for 3 years, known for his reliability and expertise in handling complex delivery routes.
Kennis LAZO
Foreman Driver
Kennis has been a key team member for 3 years, praised for his dedication to client satisfaction and safe transport practices.
Questions
Do I need a deposit to secure my move?
Yes, local moves require a deposit equal to one hour of work. Long-distance moves need 10-15% of the total cost.
What payment methods do you accept?
Local moves accept cash, check, or card (with 3% fee). Long-distance moves require cash or certified check.
Do you offer packing services?
Yes, we provide full packing services, completing the job in one or two days depending on volume.
Can I track my shipment?
Yes, all vehicles have GPS tracking for real-time updates on your belongings' location.
Are there discounts available?
We offer discounts for seniors and military personnel to make moving more affordable.
What if items are damaged?
We recommend purchasing full-value protection insurance to cover potential damage during transit.