Draining your plumbing worries, one call at a time!
At Dr. Drain Plumbers, we take pride in being a locally owned and operated company, dedicated to providing exceptional plumbing services to our customers in the Triangle region. Our team of experienced and professional technicians are committed to delivering top-notch service, ensuring that our customers receive the best possible experience.
Our Services
At Dr. Drain Plumbers, our team of experts can handle a wide range of plumbing services, including:
- Complete plumbing system installations and repairs
- Fixing toilets, sinks, and faucets
- Replacement of water heaters
- Drain cleaning and hydro-jetting
- Video sewer pipe inspections
- Septic repairs and installation
- Well repairs and installations
- Installation of well pumps and new water and sewer lines
- Equipment connections and maintenance
- And much more!
We strive to provide services that meet the highest standards of quality, ensuring that our customers receive the level of expertise and dedication they deserve.
Why Us?
At Dr. Drain Plumbers, we understand the importance of exceptional customer service, and we take the necessary steps to ensure that our customers receive the best possible experience. We continuously look for new and better ways to serve our customers, utilizing cutting-edge technologies to optimize our resources for faster response times, better communications, and higher overall customer satisfaction. Some of the methods we use include integrated scheduling and tracking, real-time GPS-enabled dispatching, and on-site service history retrieval.
Our Commitment
At Dr. Drain Plumbers, we are committed to providing exceptional services, and we are proud to offer:
- Flat rate pricing, so you never have to worry about unexpected surprises
- No extra charge on weekends
- No extra charge for travel time
- Locally-owned and operated, with a team of professional and dedicated staff
- Fully licensed by the State of North Carolina
- Free advice available, with our expert team always willing to help
- We Personally Guarantee our Parts and Labor For a Year!
Our Licenses and Certifications
At Dr. Drain Plumbers, we hold the following licenses and certifications:
- Master License #29649
- Septic Contractor #3707
- Well Pump Contractor #5856
- North Carolina Unlimited Master Plumber License
- North Carolina Septic Installer and Repair
- North Carolina Back Flow Tester
- ITT Goulds Professional Well Pump Installer
Excellent Service and Professionalism
The overall sentiment of these reviews is overwhelmingly positive, with customers praising Dr. Drain's prompt, reliable, and excellent service.
Reliable and Professional Technicians
Ryan, the technician, was mentioned multiple times as being friendly, knowledgeable, and professional. He was able to diagnose and fix issues efficiently, and even provided useful advice without charging extra.
Excellent Customer Service
The office staff, particularly April, was praised for being friendly, efficient, and prompt in responding to customer inquiries and scheduling service calls.
Honesty and Integrity
Dr. Drain was commended for their honesty, with some customers mentioning that they did not charge for certain services or provided free advice.
Positive Experiences
All customers had a positive experience with Dr. Drain, citing great service, prompt responses, and excellent workmanship.
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