Expect More. Expect Different.
At JD Service Now, we pride ourselves on being the leading home solutions provider in Durham, NC, offering expert plumbing, heating, cooling, and electrical services to homeowners. As a locally owned and trusted company, we strive to provide exceptional service, unmatched by our competitors.
Our Story
Our journey began with a simple vision - to provide top-notch home services that exceed our customers' expectations. We believe that every homeowner deserves to live comfortably, without worrying about their plumbing, heating, or cooling systems. Our team of highly trained technicians, backed by years of experience, is committed to delivering prompt, reliable, and affordable solutions to our customers.
Our Services
We offer a comprehensive range of services, designed to cater to all your home needs. Our services include:
- Plumbing Installation, Repair, and Maintenance: From leak detection to water heater installation, we've got you covered.
- Heating Services: From furnace repair to heat pump installation, our technicians will ensure your home stays warm and cozy.
- Cooling Services: Our AC repair, installation, and maintenance services will keep your home cool and comfortable.
- Electrical Services: We provide expert electrical repair, installation, and maintenance to keep your home safe and functional.
Our Promise
At JD Service Now, we promise to always put our customers first. Our commitment to excellence is backed by our Craftsmanship guarantee, ensuring that you receive the best possible service. We understand the importance of timely solutions, which is why we offer 7-day availability and speedy responses to your service requests.
Why Choose Us
With JD Service Now, you can expect:
- Professional, licensed, and insured technicians
- Up-to-date training on the latest technologies
- Competitive pricing and financing options
- Unparalleled customer service and support
- A comprehensive Home Partnership Program for routine maintenance and repairs
Exceptional Customer Service
The numerous 5-star reviews highlight JD Service Now's exceptional customer service. Techs like Shane, William, Andrew, Dominic, Richard, Matt, John, and Antonio are praised for their professionalism, kindness, and responsiveness. They take the time to explain complex issues in a clear and courteous manner, ensuring customers feel at ease throughout the service process.
Excellent Workmanship
Reviewers consistently praise the quality of workmanship. JD Service Now technicians, such as Matt, who helped with gas lines and installation, and John, who performed an electrical inspection, receive high praise for their expertise and efficient completion of tasks.
One Slightly Disappointing Experience
However, Joyce McKenzie's 2-star review highlights a disappointing experience with an attitude-filled order taker and dispatch person. The reviewer expresses relief they selected a different plumber, citing high prices and seemingly fake reviews.
Overall Impressions
The majority of reviews demonstrate a high level of customer satisfaction, emphasizing the company's commitment to excellent service and quality work. Customers appreciate the technicians' professionalism, courtesy, and willingness to explain every step of the process.
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