AC Appliance is a leading appliance repair, air conditioning, and heating service company with over 21 years of experience in the business. Our company is dedicated to providing top-notch services that you can trust for years to come. With a unique style of service, we have established a reputation for delivering service that's done right the first time. Our commitment to complete customer satisfaction has earned us a loyal customer base, and we are proud to service the entire high desert and all mountain areas.
Our company is a fully bonded, insured, and licensed air conditioning, heating, and appliance repair company. We have a team of skilled and dependable professionals who are committed to delivering the best workmanship. Our commitment to unparalleled customer service extends to our whole crew, from our friendly and helpful office staff to our extremely talented technicians. We confidently back up our work with a 100% customer service guarantee.
Our Services
At AC Appliance, we offer a wide range of services to meet your needs. Our services include:
Appliance Repair Service
We offer appliance repair services for various brands and models. Our skilled technicians have the expertise and skills required to diagnose and fix any appliance issues quickly and efficiently. We understand how crucial it is to have your appliances up and running, which is why we offer same-day service in most cases. Our appliance repair services include:
- Refrigerator repair
- Freezer repair
- Washer and dryer repair
- Oven and stove repair
- Dishwasher repair
- Garbage disposal repair
- And more!
Air Conditioning Installation, Repair, and Maintenance
Our team of experts can handle all your air conditioning needs. We offer air conditioning installation, repair, and maintenance services to ensure your system is running smoothly and efficiently. Our technicians are experienced in working with various air conditioning systems, including central air, window units, and ductless mini-splits. Our air conditioning services include:
- Air conditioning installation
- Air conditioning repair
- Air conditioning maintenance
- Emergency air conditioning repair
Heating Installation, Repair, and Maintenance
At AC Appliance, we understand the importance of having a reliable heating system during the colder months. That's why we offer heating installation, repair, and maintenance services to keep your system running smoothly. Our technicians are experienced in working with various heating systems, including furnaces, boilers, and heat pumps. Our heating services include:
- Heating installation
- Heating repair
- Heating maintenance
- Emergency heating repair
Commercial HVAC
We also offer commercial HVAC services to ensure your business's heating and cooling needs are met. Our commercial HVAC services include:
- Commercial HVAC installation
- Commercial HVAC repair
- Commercial HVAC maintenance
- Emergency commercial HVAC repair
At AC Appliance, we are committed to providing excellent service that's done right the first time. Contact us today to schedule an appointment and experience the difference.
Company Reputation
Overall, the reviews for AC Appliance are overwhelmingly positive, with many customers praising the company's professionalism, expertise, and timely service. However, there are a few negative reviews that highlight some customer service issues.
Positive Comments
The majority of reviewers praised the company's technicians, particularly Anthony and Herman, for being knowledgeable, friendly, and professional. Many were impressed with the service men's ability to diagnose and fix the issue quickly and efficiently. The company's customer service, including their online scheduling system and prompt response to messages, was also commended.
Challenges
A few customers experienced issues with customer service, with some reviewers reporting long wait times, difficulty getting through to someone, or rude interactions with staff. One reviewer mentioned that they were unhappy with the delay in receiving parts and having to wait for further repair appointments. Another reviewer was frustrated with the technician's combative behavior and refusal to listen to their concerns.
Conclusion
AC Appliance has built a strong reputation for providing excellent service and expertise in the appliance repair industry. While there may be some minor complaints about customer service, the majority of reviewers are extremely satisfied with their experiences and would recommend the company to others.
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