Trust Us to Fix It Right the First Time!
At Jurupa Valley Appliance Repair Pros, we pride ourselves on being the most reliable and trustworthy appliance repair service in Jurupa Valley, CA. With many years of operation behind us, we've proven ourselves to be the go-to experts for all major household appliance repairs. Our team consists of highly educated and experienced technicians who can work on any appliance, including refrigerators, stoves and ranges, ovens, freezers, dishwashers, washers, and dryers.
Our Services
We understand the importance of having functional appliances in your daily life. That's why we offer a wide range of services to cater to your needs. From refrigerator repair to washer repair, dryer repair, dishwasher repair, freezer repair, and oven repair, we've got you covered. Our technicians are equipped with the latest tools and technology to diagnose and repair any issue with your appliance. We pride ourselves on our prompt and reliable service, ensuring that your appliance is up and running in no time.
What Sets Us Apart
What sets us apart from other appliance repair services is our commitment to fair pricing, transparency, and customer satisfaction. We don't charge by the hour, and we don't have hidden fees. We provide a detailed estimate of the costs involved in the repair, including parts and labor, before we begin the work. Our technicians are trained to explain the problem and the solution in a clear and concise manner, ensuring that you're informed throughout the process. We also offer a $10 online discount and a FREE service call with any repair.
Our Commitment to Excellence
At Jurupa Valley Appliance Repair Pros, we're committed to excellence in everything we do. From the initial service call to the completion of the repair, we strive to provide an exceptional customer experience. We understand that your time is valuable, and that's why we offer same-day service and flexible scheduling to accommodate your busy schedule. We're licensed, insured, and bonded for your peace of mind.
Why Choose Us
So, why choose Jurupa Valley Appliance Repair Pros for your appliance repair needs? The answer is simple: we're the most reliable, trustworthy, and affordable appliance repair service in Jurupa Valley, CA. Our experienced technicians, fair pricing, and commitment to excellence set us apart from the rest. Contact us today to schedule your appliance repair service and experience the difference for yourself!
Poor Customer Service Experiences
Unreliability and Lack of Communication
Multiple reviewers expressed frustration with the company's lack of professionalism, punctuality, and responsiveness. In some cases, appointments were missed, and customers were left waiting without any communication from the company. Phone calls and messages went unreturned, leading to a sense of abandonment and disappointment.
Deception and Misleading Information
Some reviewers felt misled by the company's claim to be located in Jurupa Valley, when in reality, they are not. This lack of transparency and honesty added to the negative experiences. Additionally, one reviewer discovered that the company was actually a call center, and the repair service was outsourced to a different company, leading to feelings of deception.
Rude Customer Service and Unauthorized Payments
Several reviewers mentioned poor phone customer service, with one reviewer describing it as "rude." Another reviewer reported unauthorized payments being drafted from their account, leading to feelings of distrust and anger.
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