Business Details
23 Years
experience
Emergency
services
Your Trusted Partner for Plumbing & HVAC Solutions
Dependable Service was founded in 2003 with a commitment to honesty, humility, and compassion in every service interaction. Over two decades, we've grown from a small plumbing company to a trusted provider of comprehensive HVAC and plumbing solutions across the Grand Strand area. Our team prioritizes transparent communication, integrity, and excellence in every project, whether installing new systems or performing emergency repairs. We invest in ongoing training for our technicians and maintain rigorous quality standards to ensure lasting results.Our locally owned and operated business understands the unique needs of coastal environments, offering tailored solutions for residential and commercial clients. From routine maintenance to complex installations, we approach every job with the same dedication to customer satisfaction that defined our company's founding principles.
Services
Plumbing Services
HVAC Installation
Ductless Mini-Splits
Indoor Air Quality
Water Heater Repair
Drain Cleaning
Emergency Services
Financing Options
Maintenance Plans
Commercial HVAC
Details
- Year established: 2003
Highlights and features
- We offer 24/7 emergency plumbing and HVAC services
- Our team has over 20 years of local experience in coastal environments
- We provide transparent pricing with no hidden fees
- We back all services with comprehensive warranties
- Our technicians complete ongoing training in the latest technologies
What people say
Highly recommend
Very knowledgeable
Friendly technicians
Reasonable pricing
Timely service
Services
Plumbing Services
Our licensed plumbers handle all residential and commercial plumbing needs from routine maintenance to emergency repairs. We specialize in water heater installations, drain cleaning, fixture upgrades, and leak detection using advanced diagnostic tools. Our technicians follow strict safety protocols while ensuring minimal disruption to your property.
HVAC Installation
We install high-efficiency heating and cooling systems tailored to coastal environments. Our HVAC experts handle furnace, heat pump, and air conditioner installations with proper sizing calculations to ensure optimal performance. We work with all major brands and provide detailed system operation guidance.
Ductless Mini-Splits
Our NATE-certified technicians design and install ductless mini-split systems for targeted temperature control. These energy-efficient solutions work well for home additions, retrofitting older homes, or creating climate zones. We offer complete system selection, installation, and maintenance services.
Indoor Air Quality
We improve indoor air quality through whole-house filtration systems, dehumidifiers, and ventilation solutions. Our specialists assess your home's specific needs to recommend appropriate air purification technologies that reduce allergens and improve respiratory health.
Emergency Repairs
Our emergency response team handles urgent plumbing and HVAC issues at any hour. With GPS-tracked service vehicles stocked with common replacement parts, we resolve critical problems like burst pipes, heating failures, and AC breakdowns quickly and efficiently.
People
Gerry Voorhees
Owner / CEO
Gerry leads the company's strategic growth while maintaining our core values of honesty and community service. With over 15 years in business leadership, he focuses on team development and operational excellence.
Dave Sodano
Training Manager
As founder and master plumber, Dave now trains our apprentices using 25+ years of technical expertise. He developed our accredited apprenticeship program that combines practical skills with professional ethics.
Tom Fitzgerald
General Manager
Tom oversees daily operations with 20 years of experience managing service teams. He ensures efficient coordination between dispatch, technicians, and customer service to maintain our high service standards.
Larry Lawrence
HVAC Division Manager
Larry supervises all HVAC operations with 18 years in climate control systems. He ensures technical accuracy in installations and maintains manufacturer certification standards for our service technicians.
David Sumner
Field Supervisor
David coordinates field operations with 15 years in service management. He monitors job progress, ensures safety compliance, and provides technical support to our plumbing and HVAC teams.
Questions
Do you serve areas outside Myrtle Beach?
Yes, we serve the entire Grand Strand region including Conway, Pawleys Island, Murrells Inlet, and Georgetown County.
Are emergency services available after hours?
Yes, our 24/7 emergency service responds to urgent plumbing and HVAC issues at any time.
What financing options do you offer?
We partner with Synchrony and Service Finance Company to provide flexible financing for HVAC and plumbing projects.
Do you provide service warranties?
All our services include comprehensive warranties covering both parts and labor for customer protection.
How can I schedule a service appointment?
Call us at (843) 604-0423 during business hours or use our online scheduling system for service requests.
Do you offer maintenance plans?
Yes, our Johns Loyalty Club provides preventive maintenance programs for plumbing and HVAC systems with priority service.
