Lighting Up the Future, One Project at a Time
Passionate about Comfort, Expertise in Home Services
Parks Heating Cooling Plumbing & Electrical has been serving the Charlotte Metro Area for over 40 years, providing exceptional comfort and peace of mind to our customers. We are a locally-owned and operated company driven by the unwavering commitment to deliver outstanding customer service and reliable home services.
Expert Services Across Multiple Disciplines
Our skilled technicians are trained and equipped to handle a wide range of services across heating, air conditioning, plumbing, and electrical. Whether you require:
Heating
- Furnace installation, repair, and maintenance
- Heat pump installation and repair
- Ductless mini-split installation and repair
- Geothermal system installation and maintenance
Air Conditioning
- Central air conditioner installation, repair, and maintenance
- Tune-ups and safety checks
- Duct cleaning and repair
Plumbing
- Comprehensive repair and replacement of all plumbing systems
- Leak detection and repair
- Water heater repair and installation
- Drain cleaning and replacement
Electrical
- Electrical repairs and installations
- Lighting and ceiling fan installation
- Safety inspection and troubleshooting
- Generator installation
Customer-Focused Approach
We understand that your home is your sanctuary, and we treat every project with the utmost respect and care. Our technicians are communicative and respectful, and will clearly explain the problem, options, and costs before proceeding.
Values We Stand By
- Integrity: We believe in honest communication and transparency.
- Expertise: We continually invest in training and technology to stay ahead of the curve in home services.
- Value: We offer competitive pricing and upfront estimates to ensure transparency.
- Customer Service: Your satisfaction is our highest priority.
Discover the Parks Difference
When you choose Parks Heating Cooling Plumbing & Electrical, you get more than just exceptional technical expertise. You get:
- Upfront & Flat-Rate Pricing: No hidden fees or surprises.
- Dispatch Fee Waived on Same-Day Appointments: We value your time and strive to respond quickly.
- Peace of Mind & Satisfaction Guarantee: We stand behind our work and offer comprehensive guarantees.
Summary of Reviews
Positive Experiences
- Multiple reviewers praised the professionalism and friendliness of the technicians, specifically mentioning Anthony, Mike, and Sergio.
- Quick response times and efficient service were also highlights of the positive reviews.
- Several reviewers appreciated the honesty and transparency of the technicians, with one reviewer mentioning that a technician showed them that their filter wasn't dirty enough to change.
Negative Experiences
- A few reviewers expressed frustration with the company's pricing, including a $630 per hour charge for a motor replacement and a $89 diagnostic fee.
- Some reviewers felt that the company was trying to upsell them, with one reviewer stating that they were advised to replace their 9-year-old system despite it not being necessary.
- Poor customer service experiences, including sarcastic responses from the customer service manager, were also mentioned in the negative reviews.
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