At B&W, we're a family-owned business that has been serving central Indiana since 1961. We're proud to be a full-service HVAC, plumbing, drains, and electrical company that offers a level of service that you need to experience for yourself. Our team is dedicated to providing fair pricing, extended service hours that save you on overtime, no overtime fees, and fast response times.
Our Services
We understand that you want to focus on more important things in life, and that's why we're here to take care of all your plumbing, heating, cooling, and electrical needs. Our comprehensive services include:
- Heating: Furnace repair, installation, and tune-up; heat pump repair, installation, and tune-up
- Cooling: Air conditioning repair, installation, and tune-up
- Plumbing: Bathroom fixture installation, drain cleaning, garbage disposals, gas line repair and installation, shower/bathtub leaks, sump pumps, toilets, water heater repair and installation, and water softeners
- Electrical: Commercial services, backflow services, commercial HVAC repair and installation, commercial plumbing repair and installation, and electrical services
- Indoor Air Quality: Air cleaners, dehumidifiers, humidifiers, and media filters
Our Values
We're a family-owned business that stands for integrity, hard work, and family values. We believe in building long-term relationships with our customers, and we're committed to providing exceptional service that exceeds your expectations. Our team is dedicated to being prompt, courteous, and professional, and we're always happy to help you with any questions or concerns you may have.
Our Mission
Our mission is to provide top-notch service that you can rely on. We want to be your go-to solution for all your plumbing, heating, cooling, and electrical needs. We're committed to being transparent, honest, and fair in all our dealings, and we're dedicated to building a reputation that you can trust.
Why Choose Us?
So why choose B&W? For starters, we're a family-owned business that has been serving central Indiana for over 60 years. We have a team of expert technicians who are dedicated to providing exceptional service, and we offer a range of services that cater to all your plumbing, heating, cooling, and electrical needs. We're proud of our reputation for fairness, honesty, and transparency, and we're committed to building long-term relationships with our customers.
Customer Reviews of B&W Plumbing and HVAC Services
General Feedback
The overall feedback from customers is overwhelmingly positive, with many praising the company's prompt, professional, and reliable service. Many customers have expressed satisfaction with the company's technicians, citing their knowledge, courtesy, and efficiency. Some customers have also appreciated the company's responsiveness and ability to schedule appointments quickly.
Plumbing Services
Several customers have praised the company's plumbing services, citing the professionalism and courtesy of the technicians. Some have appreciated the company's ability to diagnose and fix plumbing issues quickly and efficiently. A few customers have also appreciated the company's honesty and transparency in their dealings.
HVAC Services
A few customers have praised the company's HVAC services, citing the technicians' knowledge and efficiency in diagnosing and fixing heating and cooling issues. One customer appreciated the company's willingness to provide a second opinion and fix a problem that another company had misdiagnosed.
Areas for Improvement
A few customers have expressed dissatisfaction with the company's services, citing issues with communication, pricing, and workmanship. One customer was unhappy with the company's handling of a problem with their furnace, feeling that they were overcharged and that the issue was not fully resolved. Another customer was unhappy with the company's installation of garbage disposals, citing poor workmanship and a lack of resolution to the issue.
Conclusion
Overall, the majority of customers have expressed satisfaction with B&W's plumbing and HVAC services, praising the company's professionalism, efficiency, and reliability. However, a few customers have expressed dissatisfaction with certain aspects of the company's service, highlighting areas for improvement.
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