At Uptown Pool Service, we pride ourselves on being a premier provider of comprehensive swimming pool and spa services in the Dallas, Highland Park, University Park, Kessler Park, and surrounding metropolitan areas. With a team of highly skilled and licensed technicians, we strive to deliver exceptional customer satisfaction through our unwavering commitment to quality, reliability, and exceptional customer service.
Our Story
Our mission is to provide top-notch swimming pool construction, remodeling, and maintenance services that exceed our clients' expectations. We understand the importance of having a safe, functional, and aesthetically pleasing outdoor space, and we're dedicated to helping you achieve that. With years of experience and a passion for excellence, we've built a reputation as a trusted and verified pool contractor, and we're committed to maintaining that standard.
Our Services
We offer a wide range of services designed to cater to all your swimming pool and spa needs. From new swimming pool construction and remodeling to plaster resurfacing, tile and coping installation, leak detection, equipment replacement, and weekly maintenance, we've got you covered. Our specialty aquatic services include stamped concrete decks, outdoor kitchens and living areas, water feature installation, and salt water conversion. Our team is equipped to handle any pool-related issue, and we're committed to providing prompt, professional, and affordable solutions.
What Sets Us Apart
At Uptown Pool Service, we're committed to transparency and honesty. We believe in providing our clients with accurate diagnoses and transparent pricing, ensuring that you're always informed and in control. We're proud to offer a two-year warranty on parts and a one-year warranty on labor for all repairs, giving you peace of mind and assurance that our work is of the highest quality.
Our Promise
We promise to deliver exceptional service, unparalleled quality, and unwavering commitment to your satisfaction. We're dedicated to building long-term relationships with our clients, and we're confident that our expertise, professionalism, and dedication will earn your trust and loyalty.
Customer Feedback and Experiences
The reviews for Uptown Pool Services are mixed, with both positive and negative comments from customers. Some customers have reported excellent experiences with the company's technicians, praising their professionalism, promptness, and quality of work.
Positive Comments
The following customers have reported positive experiences with Uptown Pool Services:
- Daniel Singeorzan: Paul was great, on time, and got the job done quickly.
- Joy Jenkins: Paul and his team did an outstanding job with replacing an outdated pool system and overhaul.
- Andy Batinovich: Paul did a great job in solving pool equipment problems.
- Nadia Park: Paul was amazing, with fair pricing and a 3-year warranty.
- Rob Phillips: Paul was super efficient, and the workmanship was solid.
- Jim Knox: Uptown Pools did a great job and was honest.
- David Clarkson: Uptown Pool Services did an outstanding job, replacing the old pump and manifold system.
Negative Comments
On the other hand, some customers have reported negative experiences with the company:
- Kevin Moore: Paul was not prepared with adequate tools, and never returned after arriving.
- Ali Alsaleh: Paul installed equipment that didn't work properly, was never on time, and lied multiple times.
- Jigesh Shah: Paul was unprofessional, didn't complete the work, and took the full payment without returning to finish the job.
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