Experience the Art of Awning Excellence
B&W Awning Manufacturing Company has been a renowned name in the awning industry since 1885. Over the years, we have earned an incredible reputation for commercial and residential awnings. Our commitment to quality, craftsmanship, and customer satisfaction has enabled us to pioneer the use of aircraft-quality aluminum for frame structures and install the first backlit awning in our market area.
Our Story
We take pride in our rich history, which dates back to 1885. Since then, we have been dedicated to providing top-notch awning solutions to our customers in Kentucky, Tennessee, Southern Ohio, and Southern Indiana. We have consistently adapted to the latest technology in fabric and framework systems to ensure that our products meet the highest standards of quality and aesthetics.
Our Services
At B&W Awning Company, we offer a wide range of awning solutions to cater to diverse needs and preferences. Our services include:
- Fabric Awnings: We design and install custom fabric awnings that provide shade, protection, and style to residential and commercial properties.
- Vinyl Awnings: Our vinyl awnings are made from industrial-grade fabrics that are strong, durable, and energy-efficient.
- Aluminum Awnings: Our aluminum awnings are built to last, adding value and architectural detail to any structure.
- Standing Seam Awnings: We design and build standing seam awnings that provide a sleek, modern look to any building.
- Backlit Awnings: Our backlit awnings are designed to provide maximum visibility and aesthetic appeal.
- Retractable Awnings: Our retractable awnings are perfect for outdoor living spaces, providing shade and comfort on demand.
- Vestibule/Enclosures: We design and install custom vestibules and enclosures that provide a sense of arrival and elegance.
- Custom Wall Padding: Our custom wall padding solutions are designed to provide comfort, style, and safety to various types of buildings.
Our Commitment
At B&W Awning Company, we are committed to providing exceptional quality, unparalleled customer service, and innovative awning solutions that meet the evolving needs of our customers. We strive to build long-term relationships with our clients, and our team of experts is dedicated to ensuring that every project is completed to perfection.
Unsatisfactory Experience with B&W Awning
Poor Customer Service
The majority of reviewers have expressed disappointment and frustration with the customer service at B&W Awning. Several reviewers have mentioned that the staff is rude, unprofessional, and unresponsive to customer needs.
Problems with Communication
Reviewers have noted that the company has poor communication skills, failing to return calls, and ignoring customer inquiries. One reviewer was even threatened by an employee who said they would scratch their vehicle if it wasn't moved.
Contractual Issues
Some reviewers have reported issues with contracts, claiming that the company did not fulfill their contractual obligations. This led to disagreements and threats from the company, including involvement of attorneys.
Negative Encounters
Several reviewers have reported having unpleasant encounters with employees, including one instance where a worker entered a business and threatened to scratch a customer's vehicle.
Positive Experience
One reviewer, however, had a positive experience with B&W Awning, stating that it was a pleasure to work with them and that they had a stress-free experience.
Be the first to review B&W Awning.
Write a Review
