Protecting Your Business, One Roof at a Time.
At Roof Doctors LLC, we're dedicated to providing top-notch commercial and industrial roofing services to businesses across the Southeast. With a proven track record of delivering durable, cost-effective solutions, we've earned the trust of over 10,000 clients and maintain a stellar 4.8-star rating. Our team of certified professionals is committed to exceeding your expectations, and we pride ourselves on our customer-centric approach.
Our Services
We understand that every business is unique, which is why we offer a comprehensive range of services to cater to your specific needs. From emergency leak repairs to preventative maintenance programs, we've got you covered. Our services include:
- Leak repair and maintenance: Our swift and reliable solutions ensure that your business is protected from water damage and disruptions.
- Emergency services: Our 24/7 response team is always ready to deploy, regardless of the hour or weather conditions.
- Storm preparation: We'll fortify your roof against the elements, ensuring resilience when it matters most.
- Roof replacement: Our careful attention to detail and top-quality materials ensure a safe and efficient replacement process.
- Roof assessment: Gain invaluable insights into the condition of your roof with our thorough assessment service.
- Preventative maintenance: Regular inspections and maintenance checks help detect and address issues before they escalate, saving you time and money.
Our Commitment to Excellence
At Roof Doctors LLC, we're committed to exceeding your expectations. We conduct our business with a relationship-minded, customer service approach that focuses on achieving results that exceed your expectations. Our team consists of certified professionals with extensive experience in the roofing industry, ensuring that your project is in capable hands from start to finish. We hold ourselves to standards that exceed state requirements, ensuring that every aspect of our work meets the highest level of quality and craftsmanship. We only work with the best manufacturers, providing superior materials and products for your roofing needs.
Meet Our Team
Our team is dedicated to delivering exceptional service and ensuring that your satisfaction is our top priority. Meet the team that gets it done, and learn more about our services today.
Company Responsiveness
The company's responsiveness is a major area of concern, with two reviewers mentioning that they did not return calls or show up for scheduled appointments. One reviewer had to call repeatedly to verify their appointment, only to have the company cancel at the last minute.
Customer Service
Customer service is another area where the company falls short. Two reviewers experienced horrible customer service, with one reviewer stating that they showed up to perform work without notice or permission. Another reviewer tried to speak with a manager about their issues but was never contacted.
Work Quality and Honesty
On the other hand, the company's work quality and honesty are praised by several reviewers. One reviewer had a positive experience with Eric, who helped them with roof repairs and was very kind and explanatory. Another reviewer had a great experience with Andrew Buss, who identified and fixed a problem caused by another company's poor workmanship for free. Several reviewers praise the company's honesty and expertise.
Communication and Follow-Through
Communication and follow-through are also important aspects of the company's service. One reviewer experienced frustration due to miscommunication and unmet expectations, having to request multiple times for things to be completed properly. On the other hand, another reviewer praises the company's willingness to work with their insurance company and meet with the adjuster to discuss the scope of work.
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