Transforming spaces, one floor at a time
At Broadway Carpets, we pride ourselves on being the ultimate destination for all your flooring needs. With two convenient locations in Knoxville, TN, we strive to provide exceptional service and an unparalleled selection of products to ensure that our customers get the perfect flooring solution for their home or business.
Our Products and Services
At Broadway Carpets, we stock a wide range of high-quality products from trusted names in every major flooring category. Our extensive catalog of styles includes carpet, hardwood, laminate, tile, stone, vinyl, and area rugs, ensuring that you'll find the perfect flooring solution to match your unique tastes and preferences.
Carpet
Our carpet selection offers the perfect blend of comfort, durability, and style. With a vast array of in-stock carpet options, you'll have the opportunity to see and feel the products before making a decision. From soft, plush carpet to bold, patterned designs, we have the perfect carpet for your next project.
Hardwood
Hardwood flooring is a timeless choice that exudes warmth, character, and elegance. At Broadway Carpets, we offer a range of hardwood products, including Floorte hardwood, which is designed to provide the look and feel of real wood without the maintenance. Whether you're looking for a classic, rustic, or modern aesthetic, we have the perfect hardwood floor to suit your taste.
Laminate
Laminate flooring has come a long way in recent years, and we're proud to offer a range of high-quality products that mimic the look of natural stone, wood, or tile. With its versatility, durability, and affordability, laminate is an excellent choice for any room in your home or office.
Vinyl and Tile & Stone
For those who are looking for a more practical and low-maintenance option, we offer high-quality vinyl and tile & stone products. From waterproof luxury vinyl tile and plank to natural ceramic, porcelain, glass, and stone tile, we have the perfect solution for any room or application.
Area Rugs and Cork Floors
To complete your flooring package, we also offer a range of area rugs and cork floors. Our area rug selection includes a variety of in-stock options and custom design capabilities, ensuring that you'll find the perfect piece to add a touch of elegance and comfort to your living space. Our cork floors offer a unique combination of natural beauty, insulation, and eco-friendliness.
Beyond Flooring Services
At Broadway Carpets, we're not just about selling flooring products - we're committed to providing exceptional service and support throughout the entire process. From flooring sales to installation, we offer a range of services designed to make your flooring experience seamless and stress-free.
In-Home Measurement and Free Estimates
To ensure that you get the perfect flooring solution for your space, we offer free in-home measurements and estimates. Our team will bring actual product samples to your home and provide a detailed, personalized quote for your project.
Schedule an Appointment and Learn About Financing
Ready to get started? Schedule an appointment with one of our flooring experts today, and we'll guide you through the process of selecting the perfect flooring solution for your home or business. We also offer special financing options to help you achieve your flooring dreams.
Our Commitment to Service
At Broadway Carpets, we're dedicated to providing exceptional service and support to every customer. With years of experience and a commitment to excellence, we're confident that you'll find the perfect flooring solution with us.
Poor Customer Service and Installations
Broadway Carpets has received several negative reviews regarding their customer service and installation processes. Joe P. experienced a 9-month delay in their tile installation due to incomplete orders and a lack of necessary materials. This led to a mediocre solution being implemented. Similarly, Jennifer K. reported that her wood floor started splintering and falling apart only 6 months after installation, with the company claiming they never recommended using wood floors in kitchens.
Excellent Customer Service and Experience
On the other hand, some customers have had positive experiences with Broadway Carpets. Debra P. praised the excellent service she received from salesman Josh, as well as the other staff members she interacted with. Dee O. also had a great experience, commenting on the prompt and attentive service she received from the staff. Both Debra and Dee mentioned the excellent service as the reason for their positive reviews.
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