Chaps Heating & Cooling has been a trusted name in residential heating and cooling for over 32 years. Our family-owned and operated business is dedicated to providing exceptional customer service and quality workmanship throughout the Denver & North Denver Metro area. We are committed to exceeding your expectations with personalized solutions and reliable equipment installations and repairs.
Our Expertise
Our highly skilled technicians are experts in:
- Air Conditioning: Installation, repair, and maintenance of all major brands and models of air conditioners.
- Heating: Installation, repair, and maintenance of high-efficiency furnaces, boilers, and other heating systems.
- Thermostats: Traditional and smart thermostats to optimize your climate control.
- Humidifiers: Whole-house humidifiers to add moisture and comfort to dry air.
- Air Purification: Systems to eliminate dust, allergens, and other contaminants from your home.
Customer-Focused Approach
We believe in open communication and honest recommendations. Our technicians will clearly explain your options and provide estimates upfront, with no pressure or hidden fees. We also offer:
- Fast Response: We prioritize your needs and respond promptly to emergencies.
- Quality Workmanship: We stand behind our installations and repairs with thorough inspections and guarantees.
- Pressure-Free Sales: We believe in transparency and offering genuine recommendations, never pushing unnecessary services.
Commitment to Quality and Comfort
At Chaps Heating & Cooling, we are dedicated to providing lasting comfort and value to our customers. We prioritize efficient and durable equipment, and our installation practices prioritize cleanliness and efficiency. We also offer comprehensive maintenance plans to ensure the optimal performance of your heating and cooling systems throughout the year.
We are confident you'll experience the difference when you choose Chaps Heating & Cooling for all your comfort needs!
Warranty and Service Issues
Several reviewers have had unpleasant experiences with Chaps, citing poor service, lack of accountability, and shoddy workmanship. Meghan M. moved into a new home and has been trying to get warranty work done, but CHAPS has refused to take responsibility for the mistakes of their employees. She reports that an employee drilled a hole into her sewer line, causing sewage backup and requiring remediation. Jesse A. also had a terrible experience with Chaps, stating that their HVAC system has never worked properly since installation. They refused to come out to inspect the issue, instead blaming a different installer and making excuses.
Positive Experience
However, one reviewer, Jim H., had a positive experience with Chaps. He praised the technician, L.J., for being friendly, helpful, and honest. L.J. explained the issue, presented options, and got the system up and running quickly, all while being very reasonable with the price.
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