Transform Your Space with Quality Door and Glass Solutions
We are proud to be a full service, one-stop-shop of quality door, window and glass needs and design services for Richmond, Midlothian, Chesterfield and the Central Virginia area since 1987. Our years of experience and high-quality products ensure your needs are met. Our specialties range from servicing, repairing and installing commercial and residential doors, glass and windows. We offer added peace of mind with 24-hour emergency service for glass replacement and/or board up services to ensure your safety and security needs are met at a cost-effective price. Expect competitive pricing, a large selection of quality products and materials, and excellent service with Colonial Door & Glass.
Custom Services
Our custom services include a wide range of door and glass solutions for both residential and commercial properties. We offer custom windows and doors in any shape you need, custom shower glass, and a variety of door hardware. We also provide and install bullet resistant glass for added security. Whether you're looking to upgrade your windows to vinyl, replace your storefront, or need custom glass for a new construction project, we have the expertise and resources to help.
Residential and Commercial Window Repair & Installation
We specialize in residential and commercial window repair and installation. Our services include the replacement of fogged insulated glass in windows and doors, vinyl replacement windows, and the installation of storefront windows and doors. We carry a range of brands including Kawneer, Tubelite, EFCO metals, and West Window Products, and offer EnduroShield protective coatings for glass and tile.
Recent Work and Testimonials
We've had the pleasure of working on numerous projects in the Richmond area, including residential and commercial properties. Our customers appreciate our prompt service, competitive pricing, and high-quality products. You can read testimonials from satisfied customers on our website, and view recent projects in our gallery.
Customer Service Issues and Delays
Several reviewers experienced poor customer service, delays, and a lack of communication from the company. Some reviewers had to wait for extended periods for their orders, only to find out that they were not notified about the arrival of their products. Others had to make multiple calls and send numerous emails to get a response or to schedule an appointment. The company's unresponsiveness and disorganization led to frustration and dissatisfaction among customers.
Measurement and Installation Issues
A few reviewers reported problems with measurements and installations. One reviewer mentioned that they had to get their glass recut because of a measurement mistake, while another reviewer received the wrong window despite paying $70 for the repair work.
Positive Experiences
On the other hand, some reviewers had positive experiences with the company. They praised the friendly and helpful staff, who went above and beyond to assist them. For instance, one reviewer appreciated the company's willingness to stay open late to recut a glass, and another reviewer was impressed with the company's ability to mobilize and install a project that other contractors couldn't figure out.
Professionalism and Reliability
Some reviewers questioned the company's professionalism and reliability. One reviewer criticized the company's unprofessional behavior, such as leaving a truck parked illegally, while another reviewer was unhappy with the company's failure to follow up and apologize for their mistakes.
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