Protecting Castles of All Sizes
At Castlewall Security & Video, we're committed to providing top-notch security solutions to homes and businesses in Carmel, IN, and surrounding areas. With over 15 years of experience in the security industry, we've built a reputation for delivering exceptional security systems, camera systems, and home automation solutions that cater to the unique needs of our clients.
Our Mission
Our mission is to provide peace of mind to our clients by offering tailor-made security solutions that protect their properties, families, and lifestyles. We're not just about home protection; we're about the safety and enhancement of our clients' lives. Our team of professionals is dedicated to providing exceptional customer service, ensuring that our clients receive the best possible experience.
Our Services
We offer a comprehensive range of security solutions, including:
- Security Systems: From motion sensors to carbon monoxide detectors to flood alerts, we can customize our home alarm systems to fit every need.
- Camera Systems: We can deliver a custom home surveillance solution that will notify you of important events when they occur.
- Home Automation: Aside from having a well-organized home network, structured wiring essentially adds to the value of a home and the overall enhancement of your lifestyle.
- Commercial Security Systems: We provide security solutions for businesses, including camera systems, alarm systems, and access control systems.
What Sets Us Apart
What sets us apart from other security companies in the area is our commitment to putting the security and well-being of each client first. We understand that complete peace of mind means knowing that both your property and family are safe and protected from potentially hazardous events like fires, carbon monoxide, or floods.
Our Team
Our team of professionals, led by Patty Thornberry and Matt Powell, has extensive experience in the security industry. Our team's expertise, combined with our commitment to exceptional customer service, sets us apart from other security companies in the area.
Get in Touch
If you're in search of a trusted security company in Indiana that puts your comfort and safety above all else, look no further than Castlewall Security & Video. Contact us today at (317) 218-1007 or (800) 738-0258 to learn more about our company and the services we offer.
Customer Praise for Castlewall Security
Castlewall Security has received high praise from many satisfied customers, who appreciate the company's responsive and dependable service. Matt Powell and Andrew Rathsack are particularly commended for their exceptional customer service, going above and beyond to ensure customers' security needs are met. Customers appreciate the company's prompt response to issues, efficient service calls, and pleasant interactions with the technicians.
Appreciation for Technical Support
Several customers have expressed gratitude for the technical support they received from Castlewall Security. The company's technicians are praised for their expertise and willingness to help resolve issues quickly and efficiently.
Positive Experiences with Castlewall Security
Customers have shared their positive experiences with Castlewall Security, highlighting the company's professionalism, promptness, and quality of service. Many have recommended the company to others, citing their confidence in the security systems installed and the peace of mind they provide.
Negative Experiences and Concerns
However, a few customers have expressed dissatisfaction with their experiences, citing issues with defective sensors, dishonest business practices, and deceptive contracts.
Concerns with Deceptive Business Practices
Some customers have raised concerns about Castlewall Security's business practices, alleging that the company engages in deceptive tactics, such as hiding contract terms and attempting to upsell services.
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