Website Call now
Website
Call

Our Charlotte water filtration company provides residential solutions designed to help families obtain cleaner, safer water from their homes. We have more than 20 years of experience addressing hard water, contaminants, and impurities, and we combine that experience with licensed and insured service, honest advice, and no-pressure recommendations. A free in-home water test allows us to determine what is in your water and helps you understand which solution may be appropriate. Our offerings include whole-house filtration, complete water treatment, water softeners, UV water purification, and iron filtration systems. Through these services, we address hard-water buildup and scale, damage to appliances and plumbing, iron staining and taste problems, chlorine taste and odor, and microorganism concerns. We also remain attentive to the water quality concerns identified in Charlotte and throughout North Carolina.

Frank Helms, our owner and lead technician, has more than 20 years of experience and knows Charlotte water from both professional and local perspectives. He started as a school plumber in Mecklenburg and is a Charlotte native. Because we are not a franchise, we can provide local expertise informed by familiarity with Charlotte's water challenges and neighborhoods. Our approach is intentionally straightforward: no hidden fees, no pressure sales, and recommendations centered on your family's health and wellness. We serve the Greater Charlotte area, including Gastonia, Lake Norman, Concord, and Matthews. We hold North Carolina licensing and coordinate South Carolina installations with local licensed plumbers. We invite homeowners to schedule free, no-obligation testing and rely on our satisfaction guarantee.

Served areas
  • Gastonia, NC, Lake Norman, NC, Concord, NC, Matthews, NC
Business details
  • Licensed
  • Insured
Highlights and features
  • Protect your family with cleaner, safer water from every tap.
  • Free in-home water testing identifies what’s in your water.
  • Whole-home filtration solutions address diverse household water needs.
  • Over 20 years serving Charlotte families with water expertise.
  • Honest advice, upfront service, and zero-pressure recommendations.
  • Licensed, insured, and committed to guaranteed customer satisfaction.
Payment methods
  • Cash, Debit cards, Credit cards, Mobile payments, Bank transfers
Services
In-Home Water Testing Our free water-testing service gives homeowners a practical way to investigate concerns before investing in a treatment system. We test residential water on-site and look for common quality issues, including hardness, bacteria, contamination concerns, and other factors. The appointment generally requires 30 to 45 minutes. We explain the results and provide recommendations that reflect the information gathered.
Reverse Osmosis We provide reverse osmosis as a dedicated water-quality solution for the kitchen sink. The system works by forcing water through a specialized membrane that reduces many unwanted contaminants, delivering a more advanced level of filtration than a simple particle filter. Consistent treatment can make a noticeable difference in water flavor and provide greater confidence when using water for drinking and cooking.
Water Softeners Our approach to water softening starts by identifying what is present in your water through an on-site test. From those results, we recommend a system that fits the home's needs without unnecessary upselling. Our certified team typically completes installation within two to four hours, with minimal disruption, and remains available for maintenance, filter changes, and questions afterward.
Whole House Water Filtration We approach whole-house water filtration by first understanding the home's water quality needs. A free in-home test identifies what is in the water, allowing us to recommend an appropriate system without pressure or unnecessary additions. Once approved, our certified team performs the installation efficiently and continues providing help with maintenance and filter changes.
UV Water Purification We help homeowners add ultraviolet light purification when their water concerns involve bacteria or other biological contaminants. Unlike systems aimed mainly at taste, odor, or mineral content, UV purification uses light to disrupt microorganisms and their normal function. This additional protection can be meaningful for homes with well water or changing water conditions. The service may also be incorporated into a broader water treatment plan.
People
Frank Helms
Frank Helms
Owner
At Frank Water Systems, we believe better water can make a real difference in the way you live at home. Water affects more than what comes out of the tap. It affects taste, comfort, daily routines, and the overall feel of your home. That is why we built this company around a simple idea: give people honest answers, quality work, and water solutions that genuinely improve everyday life.
Reviews (1)
Write a Review
David R.
Apr 10, 2026
We moved from the city to Lake Norman and our well water was terrible. Frank installed an iron filtration system and it's been perfect ever since.