Universal Pest & Termite, Inc. has been a trusted partner to Hampton Roads homeowners for more than two decades. As a family-run company, we understand the importance of keeping your home safe from pests while maintaining a healthy environment for your family. Our services cover all aspects of pest control, including termite elimination, rodent exclusion, mosquito reduction, ant and spider treatments, bed bug removal, and crawl space care. With over 1,000 five-star reviews and 100,000 homes protected, our results speak for themselves.
We rely on advanced Integrated Pest Management practices that combine prevention, inspection, and targeted treatment for maximum efficiency and safety. Our natural, non-toxic pest control options provide additional peace of mind for households with pets and children. Our technicians are professional, courteous, and thoroughly trained to identify and address each propertys unique pest challenges. Whether youre dealing with a small nuisance or a major infestation, Universal Pest & Termite provides reliable solutions backed by a satisfaction guarantee. Contact us today for your free inspection and experience why so many Hampton Roads residents choose us for trusted, long-term pest protection.
Served areas
- Virginia Beach, Norfolk, Chesapeake, Portsmouth, Hampton, Newport News, Suffolk, WWilliamsburg
Business details
- Year established: 2000
Highlights and features
- Family-owned pest control serving Hampton Roads
- Protected over 100,000 local homes with proven solutions
- Comprehensive services: termites, rodents, bed bugs, and more
- Integrated Pest Management prioritizing safety for children and pets
- Natural, non-toxic pest control options available at no extra cost
- Free inspections, same-day emergency service, and guaranteed results
Associations and certifications
- A+ Rated by BBB
Payment methods
- Cash, Checks, Debit cards, Credit cards, Mobile payments, Bank transfers, Financing available
Services
With Universal Pest & Termite, your home receives advanced pest control solutions from a team that knows Hampton Roads inside and out. We combine innovative technology with proven methods to address infestations quickly and efficiently. Our priority is to maintain a healthy, pest-free living environment through careful, science-based treatment programs. 
At Universal Pest & Termite, our mission is to keep your property safe from termites through proven, environmentally friendly methods. Our skilled technicians conduct in-depth inspections, apply effective treatments, and ensure your home remains termite-free. Backed by more than twenty years of experience, we deliver dependable, guaranteed results every time. 
At Universal Pest & Termite, our Rodent Control service focuses on safeguarding your home or business through a proven three-step process. We identify and seal entry points, remove active infestations with secure traps and baits, and sanitize contaminated areas. With over two decades of experience, our team delivers long-term protection and peace of mind for every customer. 
We offer a full suite of crawl-space services designed to clean and encapsulate the area beneath your home, install dehumidifiers, French drains, and sump pumps, and treat wood for fungus. With years of experience in moisture control and pest prevention, we prioritize the health of your residence and the longevity of its structure. You can trust us to execute these necessary measures with precision and care. Our goal is to create a dry, secure environment under your home.
Reviews (21)
Brittany Brown
Oct 18, 2025
Joel Brown
Oct 07, 2025
Tracy S.
Oct 04, 2025
James Izatt
Oct 04, 2025
Chad Dennis
Oct 03, 2025
Havent written a review for Universal Pest before, but having had a very positive experience with David today, compels me to say some positive things. First, he could have rescheduled, but he came anyway. Second, when he appeared from under my crawlspace, he tossed out 2 almost whole rolls of plastic that should have been taken and reused by Universal after they did my plastic barrier install. That would have been wasteful! But David took the effort to lug those things from deep under the house to bring them back to Universal for use! Wow! What a great employeesalvaging that material helps to keep everyones cost down! What a conscientious employee! Third, the information he shared with me about what he saw underneath my house finally helps me to keep a necessary eye on a couple of things. I felt like he was the FIRST inspector to really LOOK at my situation thoroughlyand that is what I PAY FOR. Thank you, David!
Meg Chisholm
Aug 20, 2025
David Shafer came by today for our treatment and he was professional, friendly and kind. He remembered servicing our home and was knowledgeable about our concerns. He walked me around the termite baits and explained how the system works. He noticed an additional bait system needed to be installed for optimal protection and installed it quickly.
Thank you David for providing excellent customer service and going above and beyond!
Meg Chisholm
Thank you David for providing excellent customer service and going above and beyond!
Meg Chisholm
Kayla Knighton
Jul 16, 2025
Reinaldo Washington
Jul 12, 2025
Kendall Miller
Jul 04, 2025
Stephanne Gentlesk
Jun 21, 2025
We have been a customer of Universal for at least 10+ years. They have always done a great job. There was a little hiccup with scheduling this past month, which was not normal at all. But I understand you can't always be perfect. We finally got serviced today by Jenna and she is wonderful. We have a major ant problem outside and she explained everything she was doing and watched out for our dogs and children's safety. It's so nice to have technicians that work hard and take care doing their job. Wish Jenna could be our regular technician. She's great!
K. Williams
Jun 10, 2025
Sonya Moore
Jun 06, 2025
Kelley Freeman
May 28, 2025
Monique Carter
May 11, 2025
Tara Kravitz
Apr 18, 2025
Katrina Walker Klove Forever
Apr 13, 2025
My technician David Shafer exudes professionalism with a touch of warmth and compassion.
By the time I reached out to Universal Pest and Termite, I was overwhelmed and stressed beyond words (from lack of sleep) due to problems with squirrels in my walls.
Other renowned pest companies failed miserably to assist me with this ongoing squirrel issue.
David was so gentle with me. He sat me down and explained the process in a manner that gave me immediate hope. Not only did he and the amazing team seal up all the entry points, David called me as well as came back to my home to make sure those pesky rascals couldn't get back in!
My nightmare has ended and I cant thank that good smelling man -David and his team enough for bringing so much peace back to my mind and home.
By the time I reached out to Universal Pest and Termite, I was overwhelmed and stressed beyond words (from lack of sleep) due to problems with squirrels in my walls.
Other renowned pest companies failed miserably to assist me with this ongoing squirrel issue.
David was so gentle with me. He sat me down and explained the process in a manner that gave me immediate hope. Not only did he and the amazing team seal up all the entry points, David called me as well as came back to my home to make sure those pesky rascals couldn't get back in!
My nightmare has ended and I cant thank that good smelling man -David and his team enough for bringing so much peace back to my mind and home.
Adrian Slagle
Mar 14, 2025
Philip is the best! He is so incredibly knowledgeable, friendly and professional. He truly cares about his clients and is an expert in his field. He goes above and beyond and gives great tips and tricks about pests and other wildlife. Highly recommend this service and youre lucky if you get Philip as your technician. The customer service when scheduling is also excellent.
Gary Kell
Mar 11, 2025
Allison Brown
Mar 09, 2025
Universal Pests only female pest inspector, Jenna, did a fantastic job! She was not only through, she explained everything to me. Any questions I had, she was happy to explain. Jenna was more than personable, which made me feel comfortable with her in my home. She was professional at all times, and even showed her personal side by loving on my large dog. Universal is lucky to have Jenna!!
Shawn Hodges
Feb 16, 2025
Brandon N from Universal Pest Termite was awesome! From the moment he arrived, he was super friendly and easy to talk to. He took his time to thoroughly inspect everything and explained the process in a way that made me feel at ease. Its clear he cares about doing a great job and making sure youre taken care of. Highly recommend him for anyone needing pest control servicessuch a great experience all around!
Tj Watkins
Apr 16, 2024