Business Details
21 Years
experience
Emergency
services
Expert Pest Control Services in Hampton Roads, VA
Universal Pest & Termite, Inc. has been a trusted partner to Hampton Roads homeowners for more than two decades. As a family-run company, we understand the importance of keeping your home safe from pests while maintaining a healthy environment for your family. Our services cover all aspects of pest control, including termite elimination, rodent exclusion, mosquito reduction, ant and spider treatments, bed bug removal, and crawl space care. With over 1,000 five-star reviews and 100,000 homes protected, our results speak for themselves.We rely on advanced Integrated Pest Management practices that combine prevention, inspection, and targeted treatment for maximum efficiency and safety. Our natural, non-toxic pest control options provide additional peace of mind for households with pets and children. Our technicians are professional, courteous, and thoroughly trained to identify and address each propertys unique pest challenges. Whether youre dealing with a small nuisance or a major infestation, Universal Pest & Termite provides reliable solutions backed by a satisfaction guarantee. Contact us today for your free inspection and experience why so many Hampton Roads residents choose us for trusted, long-term pest protection.
Services
Termite Control
Rodent Removal
Ant Extermination
Mosquito Management
Pest Exclusion
Cockroach Control
Spider Extermination
Bed Bug Treatment
Crawl Space Services
Wildlife Removal
Details
- Year established: 2005
Highlights and features
- 20+ years of local pest control expertise in Hampton Roads' coastal climate
- Family-owned business prioritizing personalized, community-focused service
- Integrated Pest Management minimizes chemical use while maximizing results
- Comprehensive service plans with free inspections and guaranteed results
- Eco-friendly treatments safe for families, pets, and the coastal environment
Associations and certifications
- Sentricon Termite Baiting System
What people say
Friendly technicians
Professional service
Effective treatments
Prompt response
Thorough inspections
Services
Home Pest Control
With Universal Pest & Termite, your home receives advanced pest control solutions from a team that knows Hampton Roads inside and out. We combine innovative technology with proven methods to address infestations quickly and efficiently. Our priority is to maintain a healthy, pest-free living environment through careful, science-based treatment programs.
Termite Control
At Universal Pest & Termite, our mission is to keep your property safe from termites through proven, environmentally friendly methods. Our skilled technicians conduct in-depth inspections, apply effective treatments, and ensure your home remains termite-free. Backed by more than twenty years of experience, we deliver dependable, guaranteed results every time.
Rodent Control
At Universal Pest & Termite, our Rodent Control service focuses on safeguarding your home or business through a proven three-step process. We identify and seal entry points, remove active infestations with secure traps and baits, and sanitize contaminated areas. With over two decades of experience, our team delivers long-term protection and peace of mind for every customer.
Crawl Space Services
We offer a full suite of crawl-space services designed to clean and encapsulate the area beneath your home, install dehumidifiers, French drains, and sump pumps, and treat wood for fungus. With years of experience in moisture control and pest prevention, we prioritize the health of your residence and the longevity of its structure. You can trust us to execute these necessary measures with precision and care. Our goal is to create a dry, secure environment under your home.
People
David Shafer
Lead Technician
With over 15 years of pest control experience, David Shafer specializes in rodent exclusion and termite inspections. He holds certifications in Integrated Pest Management and has completed advanced training in wildlife removal techniques.
Philip
Pest Control Specialist
Philip brings 8 years of local expertise in ant colony elimination and moisture-related pest issues. He focuses on eco-friendly treatments and customer education about pest prevention strategies for Hampton Roads homes.
Questions
How often should I schedule pest control in Hampton Roads?
Quarterly treatments are recommended due to our humid climate. Homes with moisture issues or near water may benefit from monthly visits.
Are your treatments safe for pets?
Yes, we use pet-safe products and apply them in targeted areas away from living spaces. Our technicians provide specific safety instructions before each service.
Do you offer same-day service for emergencies?
Yes, we provide same-day appointments for urgent pest issues like termite swarms or rodent infestations in progress.
What's the difference between bait stations and liquid termite treatments?
Bait stations eliminate colonies over time using Sentricon systems, while liquid treatments create immediate chemical barriers. We recommend bait stations for sandy soil areas prone to rain.
How quickly will I see results after treatment?
Most homeowners notice improvement within 24-48 hours. Complete elimination of ants and roaches typically takes 1-2 weeks, while termite colonies may require several months to fully eradicate.
Do you service commercial properties?
Yes, we offer customized pest control plans for businesses including restaurants, offices, and industrial facilities across Hampton Roads.
Reviews (21)
Brittany Brown
Oct 18, 2025
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Scott was a very good exterminator. He was very pleasant and thorough with my pest inspection. I would highly recommend him for services.
Joel Brown
Oct 07, 2025
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David S was an excellent performer of his job! Always prompt always nice even to my dog. I really appreciated that. No pressure always a smile and the truth.
Tracy S.
Oct 04, 2025
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The experience was exceptional; please look no further! Jimmy was prompt, experienced and great to work with.
James Izatt
Oct 04, 2025
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David S. Was very professional and on time. Nailed every question we had and laid additional traps for peace of mind.
Chad Dennis
Oct 03, 2025
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Havent written a review for Universal Pest before, but having had a very positive experience with David today, compels me to say some positive things. First, he could have rescheduled, but he came anyway. Second, when he appeared from under my crawlspace, he tossed out 2 almost whole rolls of plastic that should have been taken and reused by Universal after they did my plastic barrier install. That would have been wasteful!
But David took the effort to lug those things from deep under the house to bring them back to Universal for use! Wow! What a great employeesalvaging that material helps to keep everyones cost down! What a conscientious employee! Third, the information he shared with me about what he saw underneath my house finally helps me to keep a necessary eye on a couple of things. I felt like he was the FIRST inspector to really LOOK at my situation thoroughlyand that is what I PAY FOR. Thank you, David!
But David took the effort to lug those things from deep under the house to bring them back to Universal for use! Wow! What a great employeesalvaging that material helps to keep everyones cost down! What a conscientious employee! Third, the information he shared with me about what he saw underneath my house finally helps me to keep a necessary eye on a couple of things. I felt like he was the FIRST inspector to really LOOK at my situation thoroughlyand that is what I PAY FOR. Thank you, David!
Meg Chisholm
Aug 20, 2025
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David Shafer came by today for our treatment and he was professional, friendly and kind. He remembered servicing our home and was knowledgeable about our concerns. He walked me around the termite baits and explained how the system works. He noticed an additional bait system needed to be installed for optimal protection and installed it quickly. Thank you David for providing excellent customer service and going above and beyond!
Meg Chisholm
Meg Chisholm
Kayla Knighton
Jul 16, 2025
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David S. Was very good. Hard working guy. He was very attentive to my problem. I highly recommend him to get the job done.
Reinaldo Washington
Jul 12, 2025
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David S. Was very good. He helped me out with my problem and gave me great recommendations on what to do in the future. Great guy. He deserves a raise.
Kendall Miller
Jul 04, 2025
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Sean Mays came out today and handled a problem that has been plaguing me for weeks, in 30 seconds. He was so brave in the way he handled the wasp nest on my deck. Universal Pest Control is amazing. im so glad I left my old company and moved to Universal!! Simply the BEST
Stephanne Gentlesk
Jun 21, 2025
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We have been a customer of Universal for at least 10+ years. They have always done a great job. There was a little hiccup with scheduling this past month, which was not normal at all. But I understand you can't always be perfect. We finally got serviced today by Jenna and she is wonderful. We have a major ant problem outside and she explained everything she was doing and watched out for our dogs and children's safety. It's so nice to have technicians that work hard and take care doing their job. Wish Jenna could be our regular technician. She's great!
K. Williams
Jun 10, 2025
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David S. did a great job ensuring that the problem was thoroughly investigated and solved the issue with recommended sprays. Staff and students are now safer due to his outstanding service. Thank you, David S.!
Sonya Moore
Jun 06, 2025
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David S. Was fantastic. He explained the situation and what we needed to do in case the bees returned. I appreciate his thorough examination of the center and making it safe for our students
Kelley Freeman
May 28, 2025
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Extremely happy since starting with them this past year. We don't even see bugs between treatments (like with my old company). Philip is our technician and he is wonderful..friendly, professional, knowledgeable and thorough. I highly recommend them.
Monique Carter
May 11, 2025
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Weve used Universal Pest for years for our preventative maintenance. They were upfront and honest with us from day one. We always request David Shafer to come to our home for our quarterly maintenance. He is very knowledgeable, professional, and friendly.
Tara Kravitz
Apr 18, 2025
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David Shafer came out to our office and not only performed our normal routine service but also verified that our previous mouse situation is still resolved. Very professional and incredibly nice. I would recommend.
Katrina Walker Klove Forever
Apr 13, 2025
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My technician David Shafer exudes professionalism with a touch of warmth and compassion. By the time I reached out to Universal Pest and Termite, I was overwhelmed and stressed beyond words (from lack of sleep) due to problems with squirrels in my walls. Other renowned pest companies failed miserably to assist me with this ongoing squirrel issue.
David was so gentle with me. He sat me down and explained the process in a manner that gave me immediate hope.
Not only did he and the amazing team seal up all the entry points, David called me as well as came back to my home to make sure those pesky rascals couldn't get back in! My nightmare has ended and I cant thank that good smelling man -David and his team enough for bringing so much peace back to my mind and home.
David was so gentle with me. He sat me down and explained the process in a manner that gave me immediate hope.
Not only did he and the amazing team seal up all the entry points, David called me as well as came back to my home to make sure those pesky rascals couldn't get back in! My nightmare has ended and I cant thank that good smelling man -David and his team enough for bringing so much peace back to my mind and home.
Adrian Slagle
Mar 14, 2025
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Philip is the best! He is so incredibly knowledgeable, friendly and professional. He truly cares about his clients and is an expert in his field. He goes above and beyond and gives great tips and tricks about pests and other wildlife. Highly recommend this service and youre lucky if you get Philip as your technician. The customer service when scheduling is also excellent.
Gary Kell
Mar 11, 2025
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We have been using Universal for more than 7 years. They are completely reliable, helpful, friendly, honest and keep our home free of bugs. David Lopez is our technician, and has been for a long time, and he is great. I highly recommend Universal.
Allison Brown
Mar 09, 2025
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Universal Pests only female pest inspector, Jenna, did a fantastic job! She was not only through, she explained everything to me. Any questions I had, she was happy to explain. Jenna was more than personable, which made me feel comfortable with her in my home. She was professional at all times, and even showed her personal side by loving on my large dog. Universal is lucky to have Jenna!!
Shawn Hodges
Feb 16, 2025
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Brandon N from Universal Pest Termite was awesome! From the moment he arrived, he was super friendly and easy to talk to. He took his time to thoroughly inspect everything and explained the process in a way that made me feel at ease. Its clear he cares about doing a great job and making sure youre taken care of. Highly recommend him for anyone needing pest control servicessuch a great experience all around!
Tj Watkins
Apr 16, 2024
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Just wanted to share how great of a job that David Shafer did with my crawl space. Sealed it up super nicely! Was professional, friendly, and on time. Highly recommended.