1-800 Water Damage of Newtown

Sid Sarin did an excellent job fixing the damage we sustained from basement flooding. He is organized and very methodical and very good at communicating through the whole process. I can't thank him enough for all of his help. He deserves a promotion.

Loved working with Paul G. He made it really painless and held our hand every step of the way. Hopefully never need to use again, but I would use Paul again for sure if I needed too!

The restoration work was done professionally and accurately. Sid Sarin and Fabricio Pinhero and their team have diligently worked to overcome the difficulties and solved each of them correctly. My wife and I are completely satisfied with the 1800 waterdammage team.

Will and his crew did an excellent job cleaning up the water damage in our basement. They came every few days to check for dryness and made adjustments when necessary.

When our basement flooded last summer, we happened to find 1-800 Water Damage, and they took excellent care of us. When it flooded again for a different reason this spring, we had no hesitation and knew exactly whom to call. Even in the middle of the night, 1-800 Water Damage sent out a team to clean the area and contain the damage. On the remediation side, Paul Glants and his team worked with us and handled everything, dealing with the insurance company and making sure everything was taken care of. On the rebuild side, Sid Sarin and his team did excellent work and transformed our (previously finished) basement from devastation to the beautiful, cozy family room it had once been. If you have any water damage, I promise you will not regret using 1-800 Water Damage of Newtown :)

1-800 Water Damage Company will be our company going forward if/when needed. This has been a fantastic company to work with. Sid Sarin was great at advocating, coordinating and communicating with us through each step of process. His crew was meticulous, dedicated, and hardworking. Making sure everything looked as if the water damage never happened. Sid and his Crew at 1-800 Water Damage made this a seamless process! My wife and I Highly recommend 1-800 Water Damage!

Sid done great job with the insurance,a very good guy, professional. Guys that done work are great as well. Thankyou Ben and Jeff,Ashley been helpful as well.

What a great group to work with at 1-800-WaterDamage!! Sid was very helpful explaining the rebuild side of the process. Ashley showed a real focus on the customer with walking me through the whole process of mitigation and the insurance claim process! She was very responsive and patient throughout the whole process!

I am so thoroughly pleased with my experience with this company. We came home one evening and it was raining in the living room due to a problem with our toilet line, which is nothing anyone wants to see! Paul and his mitigation team responded promptly and were extremely professional and courteous in drying out our space. The rebuild manager, Sid, explained the rehab process every step of the way, managed negotiations with our insurance company, acted as liaison with the workers onsite, and was genuinely helpful, empathetic, and supportive at every turn. The quality of the workmanship is absolutely A+. So grateful to have had these folks at our side during this restoration process. Highly recommend.

Cant explain the amount of gratitude I have for this company. The work, craftsmanship, and very helpful attitude we received was beyond any customer relations Ive ever experienced. Sid handled every obstacle with grace and fought from day one to get us what we deserved. The work came out beautifully and beyond our expectations. We are more than thrilled. Thank you again Sid and 1800waterdamage. If I could give you a 6 star rating I would. Ace says hi Sid

Sid and his team completed a quick and and thorough job, kept me updated along the way and protected my home with covers and tarps during the work. Would recommend them to others looking for remediation work.

Sid - Project Manager Extraordinaire!!!

Thank you, Sid, for all your help to remediate my fathers family room. I really appreciate you working directly with me and my brother to support our father.

My brother and I are 500 and 800 miles away, but you were able to close the distance with your effective communication. You went ABOVE and BEYOND to make this happen. You mastered the multiple roles of working with the insurance adjusters, managing the restoration and communicating all details. My father can rest in his easy chair tonight!!!

I strongly recommend Sid for any Restoration Project, and I would call on him again!!!!!

Thank you Sid ! You helped my family and I through a tough time of getting our Family Room restored after a water main break. Your willingness to support us and be a liason between the Insurance Company and my family was handled very smoothly !

Thank you again Sid ! You are an asset to your company "Water Damage "

Kenny R.

Dave came in and did a amazing job with my basement . My basement flooded in the middle of the night and I called these guy and they came quickly 5stars

Dave and his crew were amazing! Kind and professional. It was a really nasty job. They made quick work disposing of everything in my moms basement.
Hopefully my family will never need their services again but if we do, I know who to call!!
Thanks again!
Heidi

I would highly recommend 1800 Water Damage. Sid Sarin did the work to repair our condo and did an outstanding job! Sid was incredibly professional and was in constant communication with us every step of the way. His attention to detail is second to none. Sid was an absolute pleasure to work with and he really cares about getting the job completed to perfection! Thanks also to Paul for his mitigation work and Ashley in the office. Great experience!!

It was a pleasure dealing with Sid Sarin & his team. From Paul & team with the restoration to Fabricio & team with the remodeling, it has been professional all the way through. Sid was very communicative throughout the entire process. This was a major water/sewage event that affected the main floor of my home right at Christmas. Even while we were out of state, 1-800 Water Damage of Newtown kept me up to date with all of the steps we were going through. I was able to text Sid on his personal cell phone over the weekends & he responded right away! Despite all of the issues that could delay this restoration process, Sid was able to keep this process moving very quickly & transparently. There were a lot of moving parts to this, but it was handled with white glove service throughout every step for my experience. Thank you very much!!

Sid Sarin and his team were very professional, courteous, and went the extra mile to make all of the needed repairs to our home. We are extremely happy with all the work done. I would have Sid and his Tram move in tomorrow if I could!! They were so pleasant and trustworthy and their work is impeccable! I would give more the. 5 stars if possible!

1-800 Water Damage has been amazing, very professional. In particular, Dave came in this afternoon and after he and his partner had taken their measurements and removed some of their equipment, Dave went above and beyond by helping me with an electrical, computer problem that had frustrated me for hours and took him a few minutes to figure out. I shouldn't have even asked him to help me with it but I did and he obliged. I was so relieved and grateful for that extra added assistance he gave this senior citizen. What a great team! And, thanks again, Dave!

These guys did a great job. Having water in the basement is stressful and they eased my mind in terms of remediation. They gave me updates everyday on the what they were doing and why. John and Ian were great. Those two were very professional and knowledgeable about there job. If you need water remediation I highly recommend.

Working with Jeff and his team will turn a stressful situation into a manageable one! Jeff - a scientist at heart - brings an incredible level of expertise and professionalism to the table.
His deep understanding of mold, environmental science, and the impact of water damage makes you confident of their abilities to solve problems every step of the way. They thoroughly explain the potential risks and what they're doing to solve the issue.

The team is prompt, efficient, and respectful of houses. From the initial assessment to the final cleanup, everything is handled with precision and care. Highly recommend!!

The Water Damage crew, headed by Dave, were exceptionally responsive, communicative, and efficient in the water remediation. They acted as advocates between me and the insurance company in keeping me informed as to the upcoming steps. Thank you again for your assistance.

Working with Sid and the team was excellent from start to finish.
They communicated clearly and honestly with us, helped navigate the process with the insurance company, and most importantly did the job from start to finish with professionalism! We had a flooded basement that needed a total reconstruction and it looks like new.
With this company you will have peace of mind and know that you are getting fair and professional treatment.
Sid is the team lead, he went above and beyond and made a stressful process so much better.

I had an exceptional experience with Fabian from 1-800-Water-Damage! From the moment he arrived, Fabian was professional, knowledgeable, and incredibly thorough. He took the time to explain the entire process, ensuring I understood what needed to be done and why. His attention to detail and dedication to getting the job done right gave me complete peace of mind during a stressful situation.
Fabians friendly attitude and willingness to go above and beyond truly stood out. He treated my home with care and respect, leaving everything spotless once the job was complete. If you need water damage restoration done right, Fabian is the person to call! Highly recommended!

The service was fantastic. We had a septic leak in our basement that led to us reaching out to 1800 Water Damage for professional clean up support. Jay and the team were responsive, helped with communicating to our insurance company, removal of damaged items, and completed a thorough clean up. A team came back a few days later to check on the progress that was made and ensure the area was safe.

After a recent home renovation we had water damage due to a punctured heating pipe. Needless to say this was especially frustrating since our home was newly painted etc. When we contacted 1-800 Water Damage of Newtown the phone was answered promptly and a representative came to our home immediately and answered all of our concerns/questions. The work was started right away and finished thoroughly, cleanup was more than we expected. We would definitely recommend this family run business if you are ever in the position to need the service that 1-800-Water Damage of Newtown can provide.

Jeff is a true professional, and wonderful to work with. He created and executed a plan to remove mold from the corner of a client's basement. He was extremely knowledgeable, and took the time to answer all questions and address any concerns. The work was completed quickly, and he was very responsive providing updates throughout. End result was exactly what he planned for, and pricing was fair. Highly recommend for a mold remediation company you can trust!

Jay and Fabian were fantastic. They came out on a Sunday and stuck with us for 2 weeks for remediation of a large amount of water damage (2nd story down to the basement). They kept my home clean as they tore down wet drywall, insulation and flooring. It was great to work with them during a very difficult time

Sid was wonderful!!! He was my contact person. He came and did the estimate, and kept in touch with me through email, text messages, and phone calls. He was great with confirming plans and keeping on schedule. The work done by him and Tyler was great. They truly cared about the project and how it turned out. I couldnt be happier with my basement remodel.

Wish I could give more stars. After hurricane Ian Jeff and team made the long trip to SW Florida to help local residents. Our villa was almost a complete loss, but thanks to 800-water helping us so quickly we were able to salvage most of the walls/foundation. I'd like to personally thank Jeff and 800-water for their help and professionalism during such a hard time.