Business Details
43 Years
experience
Trusted Carpet Cleaning Services in Tri-Cities, WA
Chem-Dry of Tri-Cities & Yakima County is dedicated to being a leading provider of professional cleaning services aimed at enhancing the cleanliness, health, and comfort of homes and businesses throughout our region. Through our affiliation with the prestigious Chem-Dry network, we utilize the cutting-edge Hot Carbonating Extraction (HCE) process to deliver a thorough and effective clean that sets our services apart. 
Services
Carpet Cleaning
Pet Urine Removal
Commercial Cleaning
Area Rug Cleaning
Wood Floor Cleaning
Specialty Stain Removal
Upholstery Cleaning
Details
- Year established: 1983
Highlights and features
- 42 years of local service with certified technicians trained in advanced cleaning methods
- Patented HCE process removes 98% of non-living allergens from carpets and upholstery
- Low-moisture cleaning achieves dry times in 1-2 hours versus 1-2 days for steam cleaning
- Eco-friendly solutions contain no harsh soaps or chemical residues
- Third-party tested effectiveness against common household allergens
What people say
Effective allergen removal
Quick drying times
Professional technicians
Pet odor elimination
Eco-friendly solutions
Services
Carpet Cleaning
Our patented Hot Carbonating Extraction method uses carbonation to lift deep-seated dirt from carpet fibers. This low-moisture process dries in 1-2 hours while removing 98% of non-living allergens. The Natural cleaning solution contains no harsh chemicals, making it safe for children and pets. Independent lab tests confirm its effectiveness against common allergens like dust mites and pet dander.
Pet Urine Removal
P.U.R.T. (Pet Urine Removal Treatment) targets urine crystals at the molecular level using specialized enzymatic action. The process involves UV detection of hidden stains followed by deep extraction and odor-neutralizing treatment. This three-step system permanently eliminates odors rather than masking them, addressing both surface and sub-floor contamination.
Area Rug Cleaning
Professional cleaning for oriental and synthetic rugs using rug-specific equipment that preserves fiber integrity. The process removes embedded allergens while maintaining color vibrancy through pH-balanced solutions. Technicians perform pre-treatment inspections to determine optimal cleaning parameters for each rug's material composition.
Commercial Cleaning
Scheduled maintenance programs for businesses using rapid-drying methods that minimize operational disruption. Truck-mounted systems handle high-traffic areas while meeting OSHA indoor air quality standards. Services include cubicle cleaning, conference room maintenance, and post-event deep cleaning for retail spaces.
Upholstery Cleaning
Carbonation-based cleaning that penetrates fabric fibers to remove embedded particulates without leaving residue. The process maintains fabric integrity while achieving 90% allergen removal rates. Protective treatments create stain-resistant barriers that extend time between professional cleanings.
Questions
What makes Chem-Dry's method different from traditional steam cleaning?
Our Hot Carbonating Extraction uses 80% less water and carbonation to lift dirt, achieving faster drying times and deeper cleaning without soap residues.
How effective are your pet urine removal services?
P.U.R.T. treatment permanently eliminates urine odors at the molecular level, with lab-verified results on even severe contamination cases.
Do your cleaning solutions contain harsh chemicals?
No, The Natural solution contains no soaps, phosphates, or VOCs, making it safe for children, pets, and sensitive individuals.
How often should carpets be professionally cleaned?
Industry standards recommend every 6-12 months, with more frequent cleaning advised for homes with pets, children, or allergy sufferers.
What commercial cleaning services do you offer?
We provide scheduled maintenance, deep cleaning for high-traffic areas, and event-specific services for offices, retail spaces, and hospitality venues.
Do you offer any service guarantees?
We guarantee complete customer satisfaction and will re-clean any area that doesn't meet our quality standards at no additional charge.
Reviews (29)
Scott Olson
Dec 05, 2024
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Left a message on a Monday. Omar called me back, explained services, specials and rates. Darren and Jordan were extremely professional, courteous, and fast. My carpet looks better than brand new! 10/10 will use them again!
Jason Chambers
Oct 21, 2024
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Omar and his team are masters of their craft. And theyre responsive and communicative when helping to get carpets, area rugs and upholstery refreshed! Highly recommend!
Todd Shepard
Aug 06, 2024
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Our realtor recommemded Omar and his team. They provided excellent service and great communication. Omar scheduled us in right away to clean the carpets on our new home before we moved in our furnishings. The tech showed up right on time, gave us an affordable price up front, and offered some options. He was friendly and worked hard removing stains. The carpets look beautiful!
Theresa Mullen
May 05, 2024
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This is our go to cleaner. Derrick was terrific. The carpet looks wonderful, feels soft underfoot and I like the smell. Professional folks. Thank you!
Elisabeth Hassett
Feb 05, 2024
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Chem Dry gave us exceptional service. our area rugs turned out beautifully! We know they had to have gone the extra mile because the carpets were full of cat hair. I cant thank them enough for a job well done,
Joe Shakes
Jan 10, 2024
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The BEST carpet cleaning we've ever had! The communication was excellent from the initial quote up to the text letting me know the tech was 15 minutes away. The tech, Jordan, was knowledgeable, professional and was really good at explaining everything up front as far as what we could expect. We've used services in the past that used water/steam, but was tired of unsatisfactory results and damp carpets for a couple of days. With this company we had our furniture back in place on clean, DRY carpets within 3 hours! Seriously, you can't go wrong with this company! It's well worth the money! Thank you Omar & Jordan!
Jennifer Neal
Jul 05, 2023
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Omar at Chemdry was fast and did an amazing job. I was in a crunch and needed done within 24hrs and he came out early in the morning and got it done for us. Thank you Chemdry! Services General carpet cleaning
Natalie Bernal
May 26, 2023
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I wish I can give ChemDry a ten star review! The owner Omar is so professional Immediately got me scheduled. Then Jordan came out to do do the actual cleaning and he was so informative and you can just tell hes passionate about his work. Thank you guys again.
Kath Adams
Nov 14, 2022
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Omar helped us restore some very very smelly, cigarette smoke-infused persian rugs recently. He collected them from us, worked carefully and diligently to clean them, made sure to keep us informed when issues arose (pet urine stains p.u.), and returned them to us neatly rolled and ready to display. We are very pleased with the results and are happy to recommend his services!
Lori Ganders
Nov 07, 2022
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Darren and Jordan did an exceptional job. I didn't expect all the pet stains to be removed but to my amazement and joy 99% were removed. I am impressed with the service and would recommend the company to all. Services General carpet cleaning, Pet stain and odour removal
George McMillin
Oct 10, 2022
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Darren arrived on time, worked quickly and efficiently, and left the carpet looking better than I thought it could after the pet messes it had seen. I have used Chem-Dry in the past for pet messes (including cat urine, the worst of all) and will continue to do so. Services General carpet cleaning, Pet stain and odour removal
Judy Kelley
Oct 01, 2022
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Darren does a great job. This is my second time using them. I am happy with the result- the couch looks like new. Services Upholstery cleaning
Phaedra Harmon
Aug 05, 2022
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I thought I ruined my antique rug by washing it myself. The red dye bled into the tassels, turning them pink. ChemDry was able to restore the tassels and clean the rug as well in a quick turnaround. Services Area rug cleaning
Ricky Ballard Family
Jun 26, 2022
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Young men were polite, helpfull and respectful! They represented their company well! Services General carpet cleaning
Teri Paavola
Nov 09, 2020
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Kudos to Chem-dry and especially Jordan for the amazing job he did on my carpet. I would highly recommend their service!
Carlie Remme
Oct 20, 2020
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Jordan was great! Prompt service. Had our whole house done in about an hour and a half. He even worked around my sleeping baby! Would definitely recommend!
Kristen Ball
Sep 09, 2020
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Showed up on time. Wore masks while in our home. Professional and dealt well with our kids in school on zoom while they were here. We will definitely use their service again! Services General carpet cleaning
Roy Romero
Jul 11, 2020
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Ive had a few carpet cleaning companies within the last 4 years and Chem-Dry of Tri-Cities is the one company that Ive use twice in a row. wont go back to the others, Chem-Dry is going to be used for now on for sure. Jordan was profesional, called ahead to inform was on his way, took his time, informed us of all the programs and deals the company offers, great deals, didnt push any upgrades on me or my wife, let us chose what we were looking for. Got the job done, looks excellent, smells great, great value thanks again Jordan. Bottom line the wifes happy. Roy Romero
Melissa Henley
Jun 12, 2020
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Jordan came down and cleaned the carpets in our new home, and they look phenomenal! Friendly, professional service. Very informative about the process, and the quick drying time is awesome. We will absolutely be using their services again, and highly recommend them to anyone needing a thorough clean on their flooring!
Shawna Ekstrom
Sep 27, 2019
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I was very impressed, they called when they were on there way and showed up 10 min early. They cleaned a couch, stairs and one room for me before the Thanksgiving Holliday. They sanitized and pet cleaned the room of cat stains and sanitized my stairs and the couch. Everything looks amazing, clean and smells fresh like oranges. It also pleases me that they use certified biodegradable cleaners so no harsh chemicals or residue to stay behind and VERY safe for my kids and pets. Also not only did they get me in before all my family comes over but they were able to get the job done early enough that I didnt have to be late for work. Thank you Chem Dry!
Dwight Schoonover
Jun 20, 2019
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3 bedrooms, living room and office for under $500. Motor oil tracked through upstairs and other stains. They got them out and applied a special protectant/sealer to prevent future issues. I have used them twice since 2016 and have nothing but great thing to say about them. The only stain not able to be removed either time was red kool aid (but nothing gets out red dye).
Jonna Allen
May 15, 2019
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Omar and the entire staff at Chem-Dry were very professional and fair with pricing. Punctual and thorough as well! They explained everything up front with all options and. wait for it. my carpets look brand new! Thank you Omar, Gwendolyn and the entire staff at Chem-Dry!
Craig Galat
Dec 07, 2018
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My carpets were relatively clean as I have a high standard for keeping them from shoe traffic, food spills, and clutter. I really just expected a good result with a process I thought was interesting so that I could see their quality and standard of workmanship. What I returned home to see were a brightness in my carpets I never had seen before. Some areas of stains I couldn't remove myself from a dog with a chocolate incident were completely clean. My furniture was moved and the carpet cleaned under it as well. Amazing brilliant job!
Londa Sherwood-Austin
Sep 05, 2018
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The team cleaned 15 year old carpet in a residential listing of mine and made it look brand new! In fact, a prospective buyer asked when it had been replaced. They thought it was new! Great job, Omar and the whole team!
Amanda Myhre
May 24, 2018
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I wish I could give 10 stars! ChemDry is truly top notch in their product and service. I have had them clean everything from my entire house, furniture, a simple refresh of my main entrances and all the way to my massive microfiber sectional cleaned. The works is beyond excellent, the staff is amazing and the prices are remarkable! ChemDry is the only way to go! I'm a customer for life!
Kaitlin Russell
Dec 27, 2017
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Omar at Chem-Dry gave me amazing advice on my carpet and did an amazing job. He was super courteous and friendly. I love the fact that they are green and it is safe for my kids and pets.
Sophia Delgado
Nov 28, 2017
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I've used Chem-Dry over the years, alternating with different companies. I think I keep calling on them because I prefer the shorter drying period you get with Chem dry. My carpet is light beige, several years old and has visible high-traffic areas but they managed to make it look great again! I experienced a minor issue yesterday and I decided to share feedback with the manager, Omar. He personally came to our home within an hour and made it right (with a great attitude!) - that, for me is huge and another reason I will continue to use Chem-dry.my carpet looks great!
Erin Vasquez
Oct 27, 2017
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This was my first time using Chem-Dry of Tri-cities. Not only were they extremely prompt (next day), but they were equally efficient, friendly and knowledgeable. The machine used is so quiet and calming, which was a worrisome because my daughter was napping but it did not disturb her. I have not received such service in a long time. Thank you, Omar - for brightening my day :)
Fasterpussykat
Aug 11, 2017
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Chem dry cleaned a recliner i had gave up on so well it looks like new! my carpets are great i clean them every year. if you dont clean your carpet every year and wait 3-5 years between cleanings its your fault for not taking care of them if they cant get them done like new they are not magicians! the men are professional and on time if you have a emergency they will get you in asap! i highly recomend them! also no harsh chemicals for pets! thank you chem dry! omar, jordan, wyatt and evan you rock!