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Chem-Dry of New Mexico Chem-Dry of New Mexico
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Business Details
35 Years
experience
Trusted Carpet Cleaning in Albuquerque NM
At Chem-Dry of New Mexico, we provide professional carpet, upholstery, and area rug cleaning services across the state. Our mission is to help homeowners like you maintain a clean and healthy living environment, beginning with fresh carpets that contribute to better indoor air quality. With our advanced hot carbonating extraction process, we effectively remove common household allergens such as dog and cat dander and dust mite particles from carpets and upholstery.

Our cleaning solution, The Natural, is free from soaps and detergents, ensuring safety for your family and pets. Additionally, our process uses 80% less water than traditional steam cleaning methods, allowing carpets to dry quickly, usually within hours. At Chem-Dry of New Mexico, we are committed to cleaning for your health and well-being unlike anyone else.
Services
Carpet Cleaning Commercial Cleaning Pet Urine Removal Wood Floor Cleaning Granite Countertop Renewal Upholstery Cleaning Stain Removal Drapery Cleaning Leather Cleaning Area Rug Cleaning
Details
  • Year established: 1991
Highlights and features
  • 34 years of local service with proven allergen-reduction results
  • Patented Hot Carbonating Extraction cleaning process
  • Certified technicians with satisfaction-guaranteed service
  • Eco-friendly solutions with 80% less water usage
  • Comprehensive commercial and residential cleaning expertise
Associations and certifications
  • Entrepreneur Magazine #1 Carpet Cleaner
  • Franchise Direct Top 100 Global Franchise
Website
Services
Commercial Cleaning
Chem-Dry of New Mexico offers professional commercial cleaning services tailored to meet the distinct requirements of businesses in various fields. They focus on cleaning carpets, upholstery, and area rugs using Chem-Drys advanced Hot Carbonating Extraction process. This method is designed to deliver a thorough clean while ensuring minimal disruption with fast drying capabilities.
Upholstery & Furniture Cleaning
Transform your indoor environment with Chem-Dry of New Mexicos professional upholstery and furniture cleaning services, designed to rejuvenate the appearance and coziness of any space. With Chem-Drys advanced Hot Carbonating Extraction technique, they efficiently remove dirt, stains, and allergens from fabrics while preserving their softness. Their commitment to eco-friendly cleaning solutions provides a comprehensive, fast-drying cleanse, ensuring your furniture is refreshed and quickly usable.
Wood Floor Cleaning
Chem-Dry of New Mexico specializes in wood floor cleaning services that rejuvenate and safeguard your hardwood floors. Their advanced cleaning method effectively removes dirt, grime, and allergens often missed by standard mopping, restoring your floors' natural beauty and gloss. With specialized tools and eco-friendly products, they provide a comprehensive clean that protects the structure of your wood and extends its lifespan.
People
David & Nieve
Owners
Owners since 2008, David and Nieve prioritize customer relationships and company growth through service excellence. They value employee contributions and maintain Glenn Buckland's philosophy of success through service to others.
Steven
Technician Manager
With 14 years experience, Steven manages technician teams while providing in-home service. He values customer support and interpersonal connections, ensuring clients feel heard throughout the cleaning process.
Kevin
Service Technician
A 20+ year veteran technician, Kevin emphasizes customer relationships and operational independence. He focuses on consistent quality delivery that creates lifelong clients through reliable service execution.
Zach
Service Technician
Nearly 3 years with the company, Zach builds personal connections while demonstrating technical cleaning expertise. He takes pride in visible results that make customers happy with transformed living spaces.
Liam
Service Technician
A customer-focused technician, Liam prioritizes making service experiences positive through attentive listening and thorough explanations of cleaning processes and outcomes.
Questions
What makes Chem-Dry's cleaning method different?
Our Hot Carbonating Extraction process uses 80% less water and carbonation to lift dirt, drying carpets in hours instead of days.
Do you offer pet urine removal services?
Yes, our P.U.R.T. process eliminates pet urine odors at the molecular level, proven effective in lab tests.
Are your cleaning solutions safe for children and pets?
Our Natural solution contains no harsh soaps or chemicals, making it safe for families and pets.
What commercial cleaning services do you provide?
We service offices, schools, hotels, and retail spaces with minimal disruption using fast-drying, allergen-reducing techniques.
How long does carpet cleaning take?
Most homes complete in 2-4 hours, with carpets dry within 1-2 hours using our low-moisture method.
Do you guarantee customer satisfaction?
Yes, we follow up every job and guarantee results - if you're not satisfied, we'll re-clean at no charge.
Reviews (48)
Don Travis
Jan 07, 2025 Report
I called Chem-Dry of New Mexico to clean our charter aircraft carpets, the tech was attentive to our aircrafts needs and was able to perform a High quality cleaning around very expensive components.
Deneye
Nov 25, 2024 Report
Steven did a fantastic job on our carpets, including the stairs. Remarkable attention to detail! My wife is so happy!
Fil Chavez
Nov 07, 2024 Report
Stephen was great: very efficient, thorough, polite and amicable! Will request him again. Never been disappointed in ChemDry's work! Highly recommend.
Sara Flynn
Oct 21, 2024 Report
Fantastic! My carpets were terrible and they look almost new! Love the scent they used as well! Great price! Will use again.
Karen Louise Roberts
Sep 27, 2024 Report
On time, very professional and my carpets looked beautiful after they dried quickly. A little pricier than some companies, but worth it. Highly recommend.
Katie Alvarado
Sep 17, 2024 Report
I scheduled a quote to clean cat pee from my carpet. I was willing to pay the cleaning charge; however, he recommended I dont bother cleaning the carpet due to the nature of cats and that they will usually come back and pee again after its been cleaned. He was honest and encouraged me to not use his service since it might be a waste of my money.
David Dominguez
Sep 04, 2024 Report
Chem Dry of New Mexico has offered excellent service on more than one occasion. Easy to contact, and quick and reliable service warrants a 5 star review.
Maria Knotts
Jun 18, 2024 Report
The entire Chem-Dry staff were outstanding! Zach was polite and explained each step of the process. I am super pleased with the results surpassed my expectations. Highly recommend Chem-Dry.
Doris Willard
May 27, 2024 Report
This company is customer oriented all the way. They did an excellent job on my area rug. I will be scheduling an upcoming meeting with them to clean my indoor home carpet. THANKS AGAIN FOR ALL YOUR HELP.
Carol Mabry
Apr 16, 2024 Report
Steven is a great carpet cleaner. His help did a good listening and learning. I will always use chem dry.
Kevin Moran
Apr 04, 2024 Report
I recently had a carpet cleaning service from Chem-Dry of NM. My service technician was Steven. He arrived as scheduled, took measurements and discussed the various carpet cleaning options available. He was very congenial, courteous and professional. I was very satisfied with the results of his efforts. I would highly recommend Chem-Dry.
Emily M. Smith
Mar 24, 2024 Report
I live in Santa Fe and have been a long-time customer of the Santa Fe area Chem-Dry office. Zach came to my home and had excellent super customer service oriented skills. He was very friendly and listened to where to focus the most time, how many spots to check out and most important to me: put all my furniture and pillows back exactly where they were originally before he left due to my having lower back issues and could not do it myself later when the areas were more dry.

He instead put down the furniture raising blocks that could easily be removed later on by me. He also brought in a towel to wipe down any wet spots so I would not slip on them later. I will definitely ask for him again when I need Chem-Dry's services. I especially like this company since i have asthma and never have to worry about chemical smells lasting after other similar services leave.
Gina Carlton
Mar 08, 2024 Report
Simply the best! My carpets are immaculately clean and there was absolutely no harsh odor. AND they dried quickly! My next service will be deep tile cleaning. No matter how great the cleaning is, if the staff isn't great I'm going elsewhere but Chem-Dry also excels in this department. Everyone from the office staff to the technicians is super professional and friendly. And for all these reasons, there's no other carpet/tile cleaning service I've used or will use. Many thanks to everyone at Chem-Dry for providing excellence!
S. Kawcak
Mar 03, 2024 Report
I've been using Chem-Dry for several years now & each time I'm in awe as to how beautiful my carpet looks after cleaning. And my carpet is 25 yrs old! Fernando & his assistant (apologize for not remembering his name) were awesome! Fernando confirmed with me what I wanted done & gave me the total cost before getting started so that there's no misunderstanding. Professional, friendly & transparent. Thank you Chem-Dry for your great service.
Kathy Kenna
Nov 26, 2023 Report
On time, professional appearance and polite communication. Offered additional services. Did thorough cleaning and efficient in their process. Cleaned up well. Also advised of a rip in chair cover that was previously damaged. Didn't hide it. So honest and upfront. Services Carpet steam cleaning
Mary A.
Nov 11, 2023 Report
Shawn V. was a very professional and polite service technician. I was frantic that a recent carpet stain would not come out but he assured me hed do his best to try to remove. He not only removed the stain, he also did it in a timely manner. Not sure what cleaner they use but it left my carpet smelling like a wonderful citrus smell. Two thumbs up from me!
Lisa Salas
Nov 10, 2023 Report
He did AMAZING job. Literally got down on carpet and sniffed deeply to make sure no dog order was remaining! Carpets came out Beautifull!
Anna Gray-Coleman
Nov 01, 2023 Report
. Tech did a wonderful job. Very polite and helpful. Great customer service. Services Upholstery cleaning, Area rug cleaning
Mm Baca
Oct 30, 2023 Report
I was very pleased with Kevin our service tech. He was early and went right to work. He was diligent in getting some tough stains out of the carpet and the couch. I would ask for him again!
Deborah Douglas
Oct 06, 2023 Report
This is an excellent company, offering an excellent service. Eco-friendly deep carpet cleaning without saturating and leaving water behind in which bacteria could grow. Fast-drying. Our technician, Zach Soderberg, was great: prompt, courteous, professional; he explained the whole process, worked swiftly but efficiently. Will definitely us Chem-Dry again.
Richard Boatman
Sep 13, 2023 Report
As expected, Steven did an outstanding job. Very prompt, courteous, and always does an excellent job Services Carpet steam cleaning
Donald Mondragon
Sep 11, 2023 Report
I have used only ChemDry for the past 15 years plus in my home. This is due to their process that shortens the drying time. They have always been professional and careful with our home and furniture. Shawn was a true professional and made us comfortable with him. He will be requested by name at our next cleaning.
Makina Rush
Aug 17, 2023 Report
Employees of Chen-Dry are AMAZING! They are so kind and respectful. They tended to every need I requested and never made me feel stressed or misunderstood. Good people exist and its definitely at Chem-Dry! They cleaned my folio 500 vintage velvet couch perfectly btw! Services Service not listed
Ricki Gibbons
Aug 04, 2023 Report
Steve did a great job. Love how quickly it dried. I also like how they explain each price range. Services Upholstery cleaning
S. P.
Jun 24, 2023 Report
Awesome job, very nice and knowledgeable technician! Carpet looks better than ever. It's nice the couch and love seats are back to original cream color!
Kathy Whittenberg
Nov 04, 2022 Report
Thank you, Steven, for helping us get rid of those stubborn pet stains in our carpet. Looks amazing! We really appreciate it! Services Carpet steam cleaning
Edna Lopez
Sep 25, 2022 Report
Awesome, very attentive to details, and changes! Surely, utilize their service again! Services Area rug cleaning
Johnny Rehders
Sep 17, 2022 Report
Ive had my upholstery and carpets cleaned by ChemDry NM several times over the years. Each and every time, the technicians are professional, courteous and have done a great job.
Alison Simari
Jul 28, 2022 Report
Maliq was awesome! Very professional, thorough, was early to the appointment and just an all around great person! Highly recommend this service! Services General carpet cleaning
Maria Maruffi
Jul 17, 2022 Report
Excellent. Booked online the night before. They confirmed by email. Came early the next day and were patient with us when we had to leave town suddenly during snow all during the week between Xmas and new years
Heidi Olson
Jul 07, 2022 Report
We took a chance and called them last minute to clean 2 area rugs before family came in town. As always our technician was very friendly and professional and did a great job. Services Area rug cleaning
Cynthia Piirto
Jun 10, 2022 Report
Chem-Dry of New Mexico employees are consistently professional and do an outstanding job. Today Steve and Ulises took great care in explaining their cleaning process and went the extra mile assisting with moving some furnishings from carpet to tile and tile to carpet to complete the job. We had all carpet and tiling flooring cleaned. Services General carpet cleaning, Service not listed
Rosemary B.
May 16, 2022 Report
I've used Chem Dry several times over the years - always good service. Today's tech was the most thorough, and friendly and professional. Services Carpet steam cleaning, General carpet cleaning
Erin McNeilly
Dec 04, 2021 Report
Service provider arrived during designated time, was efficient and effective. Communicated great with me and did an excellent job cleaning carpets. My only constructive comment is that the services were a little pricey. Services General carpet cleaning
Andrew Rodney
Jul 11, 2021 Report
We've used Chem-Dry for years to clean our area rugs and once again, they did a fantastic job for us. Very professional, always on time. The two large area rugs we just had cleaned came back looking years younger and super clean. We had them take the rugs to the factory for immersion cleaning and it was worth every dollar. Thank you Chem-Cry.
Drea Besch
May 09, 2021 Report
I had an excellent experience with Chem-Dry with one exception. I have large carpets which had never been deep-cleaned. I opted for the more costly dipping method and am glad I did. The finished products are rich and deep in color. The sole reason I give them 4 and not 5 stars is that one of the guys who returned the carpets was not vaccinated -- I had to ask; the information was NOT volunteered.

More concerning, when Chem-Dry called to confirm return, the representative a) did not ask me if I was vaccinated and b) more to the point, did not inform me an unvaccinated person would come into my home. What if I had an immune-compromised person living with me?! Life worldwide now includes a serious, endless pandemic; it is unprofessional and inconsiderate to not disclose an employee's unvaccinated status when they are entering your home. Otherwise, I am very happy with service, pricing, communication (except that one issue), and excellent results.
Carolyn Albin
Dec 14, 2020 Report
Thank you Stephen for getting Movement Forward's studio ready to be back in business! Carpet sanitized and cleaned and ready for action! Beautiful Job
Debbie Hebert
Oct 31, 2020 Report
We have used Chem-Dry before with great results and this time was no different. Always courteous and efficient. Services General carpet cleaning
Barbara Clark
Oct 03, 2020 Report
The folks from Chem-Dry had an impossible job to do in a bedrood that had 3 yeard of boy and cat stains. The carpet looks like new! Thank you Chem-Dry!
Lea Kenney
Aug 25, 2020 Report
The crew was very professional and courteous. wore face masks at all times. Went over all cleaning options completely without pressuring me to increase my order, which I appreciated. Services General carpet cleaning, Area rug cleaning
Robert Szeluga
Jul 11, 2020 Report
Considering what Jose had to work with, dirt wise, he did a remarkable job. Very professional and courteous. Services General carpet cleaning
Carol DeMontel
Jul 09, 2020 Report
I have been a client of Chem Dry for years now. All around exceptional service with a solid product. Kudos to Chem Dry of New Mexico for its efforts. Services General carpet cleaning
Darin Sand
Jun 27, 2020 Report
We only use Chem-Dry now. They are very professional and attentive. They do a great job, and they make sure the job is done right.
Jackie McKie
Jun 01, 2020 Report
Trent came to our house to clean our carpets. He was great! He was on time super friendly and knowledgeable about everything! Would request him anytime!
Jim Fawver
Dec 20, 2019 Report
Very professional and friendly staff. Flexible and customer service minded! They deliver the product to your doorstep. So easy to do business with, and great product. A while ago they had changed the spot remover from the foam spray to a liquid, which was a disappointment. We gave them our feedback on the change. Well, guess what? It was a pleasant surprise to have my product delivered today and the foam spray is back! Thank you Chem-Dry for listening to your customers and staying customer service oriented!
Shannon Clark
Aug 08, 2017 Report
Carpet looks great. Customer service was superb. The tech who cleaned the carpet was professional and did a nice job. Will use again.
Julia W.
Feb 28, 2017 Report
David & Sean are awesome. They cleaned my mom's whole house in only a few hours - they made everything look and smell great. Even sanitized it all - will definitely use them again!
Matthew Mock
Aug 02, 2014 Report
Ill always use Chem-Dry to clean my carpet! This was our first time and Daniel (strongly suggest you have him do your cleaning) was very thorough and did an awesome job! I was so impressed with just how fast it dried after he left. You won't regret using them and they are on time and courteous as well!