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24 Years
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Your Trusted Partner for Water Damage Restoration Solutions
1-800 WATER DAMAGE of Colorado Springs is dedicated to helping homeowners and businesses recover from water, fire, mold, and sewage damage. We offer 24/7 emergency services to ensure you receive the prompt assistance you need when disaster strikes. Our team of certified professionals uses advanced equipment to handle all aspects of water damage restoration, from extraction to drying and mold prevention. We also provide comprehensive fire and smoke damage restoration, odor removal, and sewage cleanup.

Our technicians are experienced, licensed, and insured, and we work closely with your insurance company to help manage the claims process. We pride ourselves on delivering fast, effective solutions tailored to the specific needs of each client. Our goal is to restore your property to its pre-damage condition as quickly as possible while minimizing inconvenience and stress. With a strong focus on customer satisfaction, you can rely on us to provide quality, trustworthy service when you need it most.
Services
Water Damage Restoration Mold Remediation Fire & Smoke Restoration Sewage Cleanup Biohazard Cleaning Flood Damage Repair Burst Pipe Repair Commercial Mold Remediation Sewage Backup Cleanup Odor Removal
Served areas
  • Bailey, Cascade, Colorado Springs, Conifer, Elbert, Evergreen, Manitou Springs, Monument, Pine, USAF Academy, Woodland Park, Peyton
Details
  • Year established: 2002
  • Licensed
  • Insured
Highlights and features
  • 24/7 emergency water damage restoration services
  • Certified IICRC technicians ensuring quality restoration
  • Comprehensive mold removal and remediation
  • Expert fire and smoke damage restoration
  • Professional sewage cleanup and odor removal
Associations and certifications
  • IICRC
Payment methods
  • Cash, Checks, Debit cards, Credit cards
What people say
Outstanding work, stunning results Saved us replacement costs Kind and understanding team Highly recommend for emergencies Restored property to pre-loss condition
Services
Water Damage Cleanup
Water damage cleanup is essential to eliminate excess water, dry out affected areas, and repair damage caused by leaks, floods, or burst pipes. The service includes water removal, dehumidification, cleaning, and restoring your property to prevent mold and future structural issues.
Sewage Cleanup
With our sewage cleanup service, we safely remove contaminated water and waste from leaks or backups. The cleanup process includes disinfecting, sanitizing, and deodorizing the affected areas to remove harmful microorganisms and bad smells, ensuring a safe and healthy space.
Mold Damage Cleanup
Mold damage cleanup involves locating and removing mold from your property to reduce health hazards and avoid additional damage. The process includes containing the affected areas, removing the mold, cleaning surfaces, and restoring the area to create a mold-free environment for your safety.
Electrical Fire Restoration
Dealing with an electrical fire can be a challenging experience. When fire and smoke cause serious damage to your property, our team of skilled fire damage restoration specialists is ready to assist. We pride ourselves on working efficiently to return your home or business to its pre-fire state.
People
Tim Fagan
President
Tim Fagan is President of 1-800 WATER DAMAGE, bringing over 20 years of restoration expertise. A certified restorer and former sheriff deputy, he leads with a focus on customer care and operational excellence. Tim holds advanced degrees in educational leadership and a builder's license.
Questions
What services does 1-800 WATER DAMAGE offer?
We provide water damage restoration, mold remediation, fire/smoke cleanup, sewage and biohazard removal, flood repair, and odor elimination. Our services cater to residential and commercial properties with 24/7 emergency support.
Is your team certified for restoration work?
Yes, our technicians are IICRC-certified and trained in advanced restoration techniques. We adhere to industry standards for safety and quality, ensuring reliable results for all projects.
How quickly can you respond to emergencies?
We offer 24/7 emergency services with rapid response times. Our nationwide network ensures technicians arrive promptly to mitigate damage and begin restoration immediately.
Do you work with insurance companies?
Yes, we collaborate with insurance providers to streamline claims processing. Our team provides documentation and transparent pricing to facilitate smooth reimbursements for covered losses.
What should I do after water damage occurs?
Turn off electricity, document damage with photos, and contact us immediately. Avoid walking through contaminated water and secure valuables until our team arrives for professional cleanup.
How long does flood restoration take?
Timelines vary based on damage severity. Water extraction typically takes 2-5 days, mold remediation 3-7 days, and full reconstruction depends on structural repairs. We prioritize speed without compromising quality.
Reviews (26)
Andrew Carter
Oct 26, 2024 Report
Recently I had a leaky pipe in the bathroom upstairs, and didn't realize it was a problem until a week later when I got back from vacation! I called 1-800 water damage, and they arrived in a timely manner. They clearly communicated what they had to do to fix the damage and were obviously knowledgeable on how to do so. They were also very professional and organized with their cleanup process, and have obviously been in the industry for some time. They turned a bad situation into a positive experience!
Rama Belay
Oct 21, 2024 Report
Max and Tobias were very respectful of my time, communicated well, and fixed the damage within the time they were here.
Sandi Pelton
Aug 24, 2024 Report
Max showed up right on time when scheduled and was able to assess quickly what our problem was and was able to guide us to the right people to get our issue fixed. Would highly recommend. Great customer service.
Chad Bertrand
Apr 04, 2024 Report
Rob was very informative of what was necessary to protect the business from further damage. Was also very thorough in explaining the process. Wonderful company to work with. Services Water damage-related clean-up and repair
Sam Tholen
Mar 12, 2024 Report
Max and his team were great when we had a pipe burst. They were easy to work with and communicated well throughout the project.
Gionna Broussard
Dec 27, 2023 Report
Work for a property management company and this company was professional from day one. Absolute joy to work with. Thank you so much Edwin, Franco and Alan. Would recommend you to anyone at anytime.
Carl Beyer
Dec 29, 2022 Report
It is with great pleasure I highly recommend 1-800 WATER DAMAGE of Colorado Springs. Two behind the wall and ceiling drain pvc pipes had cracked and split. After the pipes were replaced, noticeable mold had been festering for several months in the affected area. I contacted three local companies for an estimate to accomplish the task of removing sheet rock and carpeting in the affected areas. Also to mitigate the mold in the surrounding area.

I was more intent on receiving high quality service opposed to the lowest bid. The company I chose is owned by Robert Cristinzio. Rob personally was on site to ensure his crew new exactly what had to be done and made certain it was done in an efficient and timely manner. I am very pleased with the outcome. And as one final accolade for Rob and his team, the job was not only accomplished in a superior manner but almost cost out at the lowest of the three bids. Once again I have the distinct pleasure of highly recommending 1-800 WATER DAMAGE of Colorado Springs!
Matt White
Dec 26, 2022 Report
What a fantastic service! You never know when you'll need it, but when you do, these guys are the ones you want to call! Professionalism is customer-focused and led by a business expert who has brought the trade services to a new level of performance.
Michael Kenny
Oct 05, 2022 Report
Had a water heater go down at in opportune time (is it ever a good moment?) and sustained quite a bit of damage before it was discovered. Rob and his team were on the job quickly, and three days later it was like it never happened. Would definitely recommend these guys! Services Water damage-related clean-up and repair
Danika Carter
Jul 22, 2022 Report
I have had more causes to use water restoration companies than I care to admit. I have used several different companies over the years and have had excellent experiences and really terrible experiences. I have used 1-800-Water Damage twice now and have had nothing but exceptional service each time. They are definitely my first choice. Rob (owner), Max (Lead Technician) as well as the rest of their crew and office staff are the best in the business.

When I have needed them but they weren't available they have even referred me to other companies who share their high standards for service and professionalism. I tend to ask a ton of questions and both Rob and Max have been happy to answer every one of them. They will always be the first company I call for any restoration service or clean up.
Jimmy
Jun 12, 2022 Report
Exceptionally responsive to our emergency call. Very thorough during every step of the clean up process. I highly recommend Rob and his team. Services Water damage-related clean-up and repair
Mary Sekowski EXp Realty
Dec 12, 2021 Report
Excellent experience with this company! Great communication and they worked quickly to mitigate water damage after a hot water leak in the basement. Will absolutely use again when needed! Services Water damage-related clean-up and repair
Heather Highfield
Sep 21, 2021 Report
I called a few places my insurance company recommended for a water damage inspection due to a broken water heater. 1-800 Water Damage offered a free estimate and came out same day. I was very impressed with the quick, courteous, informative and professional response from Katie and Max. I ultimately didnt have enough damage to warrant an insurance claim but if I ever need restoration services I would call here again. I let my insurance agent know this was a great referral for other homeowners in need.
Sherry Livingston
Jun 09, 2021 Report
My husband and I returned to our home in Colorado Springs after an absence. The water lines had ruptured, with extensive flooding on the lower level of our home. I called 1-800 Water Damage and with in a short time they were here to assess our damage. They are professional and responsible. They kept us informed with each phase of the clean up and demolition. Would highly recommend this company.
S. Lindsey
May 14, 2021 Report
We appreciated how responsive Rob and his team were. They provided a fair price, got right to work and made it easy for us! Services Water damage-related clean-up and repair, Water damage-related mould removal
Mark Fini
May 04, 2021 Report
They were professional, knowledgeable, efficient, friendly, and thorough. I would definitely recommend them to anyone. Services Water damage-related clean-up and repair, Water damage-related mould removal
Janice Burnham
Apr 30, 2021 Report
Rob came to give me an estimate on some inactive mold removal at our house after getting an astronomical estimate from another company. It was the other companies minimum charge. Rob did everything for much much less and did it very well! I will recommend him to anyone that needs a mold inspection and removal! Services Water damage-related mould removal
Lesley Rocque Houston
Oct 04, 2020 Report
Great people to work with. Very professional, knowledgeable, and kind. I felt very comfortable with having them in my home, which is great in an already stressful situation. Katie and Max were on time, neat, and kept me informed throughout the whole process. Services Water damage-related clean-up and repair
Gretchen Darlington
May 18, 2020 Report
We had a pipe leak on the first floor of our house and the water went from there down to our basement. Big Mess! This was on a Sunday evening and 1 800 Water Damage was wonderful. Mike and his crew came out that evening and started the mitigation and explained to us what all the next steps would be. They handled the mitigation and then Mike organized all the necessary restoration personnel and dealt with the insurance company. They did a fantastic job and are great people to work with. I highly recommend them.
Estevan Maldonado
Aug 09, 2019 Report
I would recommend this company to everybody. They were very professional and were able to work with our busy schedule. They also communicated very well of what work was getting done and what to expect on the next visit
David Kania
May 21, 2019 Report
Prompt response saved the sale of my house. Just before closing the first blizzard hit and snow was blown into my attic. The snow melted and soaked into the drywall. 1-800 Water Damage was able to dry out the insulation and drywall within a week after being called. Thank You
Dan Davidson
Nov 03, 2018 Report
Since this was our first experience with any water damage, we were very happy to have someone take time to explain what to expect from the mitigation to complete recovery, repair, and restoration. The floors throughout our house took a beating from traffic and equipment by all of the subcontractors, but I guess that's just how things are done these days. A conflict on billing was resolved with just one phone call. I think they really care.
Debbie N.
Sep 16, 2018 Report
True professionals who are committed to getting the job done right and providing great customer service.
Lavearl Moore
Aug 30, 2018 Report
Michael Whittemore and his team are awesome. Very prompt to respond and attentive to every detail. Mike, thank you so much for your help in our time of need. Wish I could have given you more stars, five are not enough
Teresa Clifford
May 11, 2018 Report
I had a ton of water in my crawl space (clean space, so it wouldn't drain). It was practically a swimming pool. They came out quickly, were able to accommodate with the equipment.they couldn't bring it down the stairs, because they were damaged and couldn't hold the weight. They got all the water out and the space dried, so there is no moldy smell. I would definitely use them again.
Tracy Kellett
Jun 22, 2014 Report
A garbage disposal leak uncovered what could've potentially been a serious water damage issue in my recently purchased home - thankfully Mike from 1800 water damage got to my home within an hour of my initial call, explained what needed to happen, & then the very next morning came out & inspected all the potentially damaged areas. Thankfully everything received a clean bill of health, however in the process he uncovered a few other minor leaks that, fixing now, will save me a bundle later. His team also includes a drywaller, so the small holes that were cut to inspect will be fixed without me having to find someone else. I would recommend their services to anyone!