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We are a locally owned and operated business specializing in high-quality carpet cleaning services. Our team is dedicated to providing top-notch cleaning solutions for both residential and commercial spaces.

With years of experience, we know how to handle all types of carpets, from delicate fabrics to high-traffic areas. We use eco-friendly products and advanced cleaning methods to ensure your carpets look their best and last longer.

Our services include deep cleaning, stain removal, odor elimination, and more. We pride ourselves on attention to detail and guarantee customer satisfaction.

Whether you need a one-time cleaning or regular maintenance, we are here to help. Our friendly and professional staff are always ready to assist with any questions or concerns.

We aim to make your home or office a cleaner, healthier environment. Trust us to provide the best carpet cleaning experience. We are committed to making your carpets fresh, clean, and inviting.

Let us handle your carpet cleaning needs so you can enjoy a spotless space.

Served areas
  • Rochester, New York
Business details
  • Licensed
  • Insured
Highlights and features
  • Fast drying carpets in hours, not days.
  • Safe and non-toxic cleaning for pets and kids.
  • 80% less water than traditional steam cleaning.
  • Effective in removing allergens from carpets.
  • Cleaner, longer-lasting results with carbonation.
  • Over 23 years of trusted local service.
Payment methods
  • Cash, Checks, Debit cards, Credit cards
Services
Carpet Cleaning
Report
Our carpet cleaning service in Rochester, NY is designed to provide a quick dry time of 1-2 hours. We use the Hot Carbonating Extraction (HCE) method, which ensures a deeper, longer-lasting clean. It's also safe for kids and pets, making your home cleaner and healthier.
Our professional rug cleaning service is designed to remove dirt and dust from both fine rugs and area rugs. Whether you have a common area rug or a delicate Oriental or Persian rug, we are trained to handle all types. We utilize specialized tools and equipment that cater to various materials like synthetic, wool, cotton, and silk. Our cleaning service is available for both residential and commercial properties.
If you need upholstery or furniture cleaning in Rochester, NY, our team is ready to help. We remove tough stains effectively while taking extra care not to damage your furniture.
People
Donna M. Scalfaro
Donna M. Scalfaro
Owner Welch Chem-Dry
We are a local, family owned business employing and servicing people in our community.
Our President, Donna Scalfaro, stays very involved in the carpet cleaning industry to offer the best to our clients. Her involvement with the University of Buffalo Center for Entrepreneurial Leadership also ensures best business practices.
We use Chem-Dry’s proprietary process, combined with our solution to leave your home cleaner.
Reviews (27)
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Megan Volhejn
Nov 22, 2024
John was prompt, courteous and helpful! My cats did not do kind things to that couch and rug over the years and they both look and smell nearly brand new! (They are 12 years old!). Thank you for the quick work!
Christine Sands
Oct 21, 2024
Used Chem Dry for first time today to clean carpets and upholstery. Tony was fantastic by explaining the process, provided such courteous and professional service and was very friendly. The carpet and couch look great. So pleased that I added the deodorizer as the house smells so fresh. Thank you Tony for doing such a great job! Highly recommend Chem Dry!
B. & C.
Oct 20, 2024
The gentleman did an outstanding job. Very polite, very efficient, did a great job cleaning the carpets. I would recommend Chem-Dry to everyone. Services General carpet cleaning, Pet stain and odour removal.
Bob Morante
Sep 10, 2024
It was easy to get an appointment and the technician came at the time they said. He was very efficient and appears to have done a good job.
Kristen Proehl
Aug 23, 2024
They are always great to work with! On-time and professional. Appreciate their coupons and the quick drying time of their products. I've also used their upholstery cleaning, which is also fantastic. Thanks again! Services Upholstery cleaning, General carpet cleaning.
Betsy Collins
Aug 20, 2024
This was my first time using their services. I was very pleased. Great communication, professional and my carpets look beautiful! I would highly recommend them!
Deb Armbrewster
Aug 19, 2024
I had a new recliner given to me and it had cigarette smoke so I looked for a 5 Star cleaner and they came and was Outstanding explaining why and what they were doing and plan on them coming back and doing my rug. I also will ask for the same technician Joe! Excellent!
Brenna Muldowney
Jul 29, 2024
Very professional and the results look amazing. CJ was exactly on time and took only an hour to do all six areas. Great value for the service given, would absolutely recommend.
Sue Sugnet
Jul 25, 2024
Learned a lot from CJ Very informative and cordial. Highly recommend!
Becky Healey
Jul 24, 2024
Very professional, knowledgeable and discussed our carpet needs. The rugs look fantastic. He was very sure to make sure we were satisfied with the job he had done. I am definitely have my rugs done again and I hope our person is our tech. I just feel bad I can't remember his name right this minute. He's an employee you want working for you!
Wayne Donner
Jul 12, 2024
Arrived on time. Walked me through what he would do, pointed out areas of my carpet that might be stained. Completed cleaning of 2 bedrooms, a sitting room, and a flight of 13 stairs in about an hour and a half. I would recommend Welch Chem-dry for carpet cleaning!
Michelle Hogg
Jun 28, 2024
.never disappoints. I have used Welch Chem-Dry for my sofa and chaise a couple times, and am definitely scheduling an appointment for my carpet too. Tony was so nice and did a wonderful job! Highly recommended.
M. Guarneri
Jun 23, 2024
CJ and John did a wonderful cleaning and sealing of my kitchen, dining, entrance and laundry room floors! The grout looks like it is new again! Great people. Great company! Thank you again. I am so happy I went with this company!
Jeffrey Koch
Jun 15, 2024
Excellent work was done on removal of a stain in our carpet. I am happy with the outcome.
Paige Camp
Jun 13, 2024
We cannot say enough good things about this service. The technician was professional and paid attention to every detail. We are super happy with how the carpets turned out. Highly, highly recommend.
Jane Struble
Jun 11, 2024
Ben & Ryan were prompt, polite, friendly, professional and did a great job quickly. Very pleased and would recommend their services
Margaret Albert
Nov 27, 2023
Brendan did a terrific job cleaning my off-white sofa and explained everything he was going to do. I'm thrilled with the outcome and will certainly use this company again in the future! Services Upholstery cleaning.
Kristen Burhans Riley Wheaton
Nov 22, 2023
Chem Dry came and cleaned our tiles and grout in our kitchen. The transformation was incredible. Not only was Brandon on time but he explained everything that he was going to do, how long it would take and what the cost was all up front. We will definitely have them back to perform this service in the future.
Mike
Sep 11, 2023
Service was priced right and followed through with every commitment! Called 20 minutes prior to arrival, courteous team members, explained work to be completed / price, worked efficiently and exceeded expectations. Highly recommend their services.
Joanne Everts
Jul 09, 2023
Prompt, courteous service! Good explanation of process - took a shorter time than I expected! Service person was very friendly and I would highly recommend this company. Services Carpet steam cleaning.
Carl Fitzsimmons
May 16, 2023
We just purchased a 23 year old RV and wanted to have a professional cleaning performed due to easily visible stains, carpet coloring, ground in dirt, stains and upholstery cleaning as well. I cannot say enough for the work Brendan performed. He really did an excellent job. The difference between before and after was amazing. The previous musty odor is now gone and he completed by applying a protectant so hopefully this help in maintaining all aspects.

The only problem is now that everything is clean and looking so good we do not want to walk or sit down. All kidding aside. There is a cost associated however I am certain that if you see what he did verses what there was that there is no way I would have come close to accomplishing what he did and most certainly not at the quality. For us combined with the time saved and the awesome results this simply was worth it.

If I had pics I would send them but the email did not include the pics. I mean it when I say it comparing before and after pictures is worth a thousand words. Thanks again Brendan. Now we can travel this summer and enjoy.
Kim Catlin
Sep 04, 2022
Ben and Alex were awesome! Had pet stains from a senior dog and they treated the areas and cleaned all stains! When all was said and done the rugs looked great and the smells were gone. Very pleased with the results and the attention they gave each room beautifully done. I will use them again and would definitely recommend them! Thanks again guys! Kim Catlin
Sandra Seiler
May 27, 2022
Zack was a very nice young man, a complement to the business. Very professional but down to earth, and he did an exceptional job! Services Area rug cleaning.
Carol H.
Mar 30, 2022
Very pleased with the results of the cleaning. We have a dog that loves to mark in a certain room of the house. The spots all came out and the room smells and looks so clean! Also the dog is no longer allowed in the room! The team did a great job. We are very pleased. Services General carpet cleaning, Pet stain and odour removal.
Ron Manning
Nov 13, 2020
Great job! Extremely professional, pays attention to all the details! Looking forward to doing business with them again.
Jodi C.
Jun 27, 2018
Thank you! This company helped me with a jump when I had a dead car battery today! Thank you for taking the time to help a complete stranger.
Amy Burdett
Jul 02, 2017
Super fast service and great price. Definitely will use again. Great customer service and friendly.