Business Details
24 Years
experience
Emergency
services
Open 24/7
always available
Your Trusted Partner for Water Damage Restoration Solutions
1-800 WATER DAMAGE of Boise provides reliable, efficient restoration services for water, mold, fire, and smoke damage, helping clients recover swiftly from unexpected situations.Available 24/7, our experienced team is equipped to manage all aspects of property restoration, including water extraction, structural drying, mold remediation, and fire damage cleanup. We use advanced techniques and tools to ensure thorough restoration, while working directly with insurance companies to ease the claims process.
Our IICRC-certified technicians prioritize safety and quality in every job, ensuring minimal disruption for our clients. We're proud to serve the Boise community with professionalism and care, helping to restore comfort and security in times of need.
Whether it's a small leak or extensive fire damage, we're committed to bringing your property back to its pre-loss condition quickly and efficiently.
Services
Water Damage Restoration
Mold Remediation
Fire & Smoke Restoration
Sewage Cleanup
Biohazard Cleaning
Flood Damage Repair
Burst Pipe Repair
Commercial Mold Remediation
Sewage Backup Cleanup
Odor Removal
Served areas
- Boise, Caldwell, Eagle, Garden City, Kuna, Meridian, Middleton, Nampa, Star
Details
- Year established: 2002
- Licensed
- Insured
Highlights and features
- 24/7 emergency water damage restoration services
- Certified IICRC technicians for guaranteed quality
- Direct insurance billing for quick claims processing
- Advanced equipment for fast and efficient restoration
- Mold remediation for safe and thorough damage recovery
- Serving Boise, Meridian, Eagle, and surrounding areas
Associations and certifications
- IICRC
Payment methods
- Cash, Checks, Debit cards, Credit cards
What people say
Outstanding work, stunning results
Saved us replacement costs
Kind and understanding team
Highly recommend for emergencies
Restored property to pre-loss condition
Services
Water Damage Restoration
With our expert water damage restoration, we tackle water-related issues promptly to protect both your home and health. Our team uses professional equipment to remove excess water and thoroughly dry the affected areas, helping to prevent future damage.
Fire & Smoke Restoration
When you experience fire or smoke damage, its important to act quickly. Our team offers 24/7 emergency service to begin restoration and minimize further damage. Whether it's from a small kitchen fire or a more severe house fire, we bring expertise and care to each restoration project to ensure your home feels like home again.
Mold Damage
If youre dealing with mold growth, dont wait for the problem to worsen. Our team offers expert mold removal services that not only remove the mold but also help prevent it from returning. We understand the health risks mold can pose, and we work quickly to protect your home or business. Trust our certified professionals to restore your property safely.
Commercial Restoration
1-800 WATER DAMAGE specializes in restoring commercial properties affected by water, fire, mold, and other disasters. With certified technicians and advanced restoration techniques, we ensure your business can quickly get back on track. Our services include 24/7 emergency response, water removal, smoke damage restoration, and sanitization for a thorough clean-up.
People
Tim Fagan
President
Tim Fagan is President of 1-800 WATER DAMAGE, bringing over 20 years of restoration expertise. A certified restorer and former sheriff deputy, he leads with a focus on customer care and operational excellence. Tim holds advanced degrees in educational leadership and a builder's license.
Questions
What services does 1-800 WATER DAMAGE offer?
We provide water damage restoration, mold remediation, fire/smoke cleanup, sewage and biohazard removal, flood repair, and odor elimination. Our services cater to residential and commercial properties with 24/7 emergency support.
Is your team certified for restoration work?
Yes, our technicians are IICRC-certified and trained in advanced restoration techniques. We adhere to industry standards for safety and quality, ensuring reliable results for all projects.
How quickly can you respond to emergencies?
We offer 24/7 emergency services with rapid response times. Our nationwide network ensures technicians arrive promptly to mitigate damage and begin restoration immediately.
Do you work with insurance companies?
Yes, we collaborate with insurance providers to streamline claims processing. Our team provides documentation and transparent pricing to facilitate smooth reimbursements for covered losses.
What should I do after water damage occurs?
Turn off electricity, document damage with photos, and contact us immediately. Avoid walking through contaminated water and secure valuables until our team arrives for professional cleanup.
How long does flood restoration take?
Timelines vary based on damage severity. Water extraction typically takes 2-5 days, mold remediation 3-7 days, and full reconstruction depends on structural repairs. We prioritize speed without compromising quality.
Reviews (21)
Jignasu Adhvaryu
Feb 20, 2024
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1800 Water Damage of Boise is one of the best companies to work with. We had a water leakage and got a referral for them. We met Doug the owner and he was very helpful in restoring our house. Doug is very professional and honest to work with. He explained us the complete process at the beginning itself so that we did not get any surprises later. He is always available for any questions or concerns during his business hours, sometimes even after hours if the situation demands. Doug is a pleasure to work with and his team is also very kind and professional. I would hire them anytime in a heartbeat.
Michelle
Jul 31, 2023
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These guys were awesome from the beginning. They were easy to get ahold of. They helped us stay within our budget. They communicated very well. We felt they went above and beyond through the whole process. Value.
Kristi Campbell
Jul 27, 2023
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On time, honest and professional. I called them out to look at my house and what seemed to be a large mold problem ended up just being insulation sliding. They were honest with me about not needing their services and that speaks volumes to me. I'll call them again if I ever do need their help.
Lola Macias
Jun 25, 2023
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Can't imagine dealing with a water damage issue on our own. My first call will always be to 1800water damage. I'd be lost without them Services Flood clean-up.
Matty Jones
Apr 01, 2023
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We were impressed with how quickly and professionally the Boise team repaired our damage. They were also willing to work with us to help minimise our costs, which was greatly appreciated. Thank you, Doug and team! Professionalism.
Razor Ramone
Sep 04, 2022
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We had a dryer vent screen that was not removed after the completion of our home build. This led to a plugged dryer vent that created a condensation drip. Fast forward 5 years and we discovered mold and drywall damage in our laundry room. We called 1-800-water damage and they were on it immediately. They sent someone out same day to assess the situation and then coordinated all the various trades required to fix the damage.
They kept me in the loop via email and text. Unlike 90% of the other contractors I've worked with, these guys were on top of it. Great quality work and at a fair price. I can't recommend them enough. A++!
They kept me in the loop via email and text. Unlike 90% of the other contractors I've worked with, these guys were on top of it. Great quality work and at a fair price. I can't recommend them enough. A++!
Chad Vaughn
Nov 15, 2020
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Doug and his crew are top notch. Responsive, thorough and communicate all along the way. We have a property management company and send a fair amount of work their way, and I always have peace of mind that it'll be done right. I highly recommend them! Positive Responsiveness.
Jim Sharone
Aug 29, 2020
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No matter when we call them, they respond! Nights, weekends, Holidays.you name it! Positive Responsiveness.
T. Lopez
Aug 17, 2020
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Promptly responsive, very understanding of customers plight, helpful and delivered services in a quality and timely manner. Would definitely recommenda
Vicki Moore
Jul 30, 2020
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1-800 Water Damage of Boise is very professional and followed through with everything they represented to us! We very much appreciate the excellent work they provided! Value.
Tom Bennett
Apr 17, 2020
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I had a water damage thing last June. It rained and a bunch of water came into our basement where we had a friend staying. I know that the company had a BIG PROJECT in process. They had all their people involved in a major money making deal. Doug called me and offered to have some of his people leave that job and come over to my house. It wasn't a critical issue, and I said that was not necessary.
They came over the next day and solved the issue. The point was that the offer was made and that is what 1-800-Water Damage is all about. Doug and NIta are incredible customer service people, and their employees get the job done professionally. I cannot thank Doug and Nita enough.
They came over the next day and solved the issue. The point was that the offer was made and that is what 1-800-Water Damage is all about. Doug and NIta are incredible customer service people, and their employees get the job done professionally. I cannot thank Doug and Nita enough.
Alaina Donis
Apr 12, 2020
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Friendly staff, with attention to detail! Took the time to go above and beyond with previous quotes and really discussed options for the best outcome. Would absolutely use again. Value.
Barry Kurtz
Feb 24, 2017
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I am so impressed with the honesty, integrity, and professional approach by Doug and Nita Stern. You can't go wrong asking them to help restore your home or office following water and mold damage.
Paul Schell
Feb 24, 2017
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Professional, timely, thorough. Great follow through. Can't say enough about how great the team is at 1-800-Water-Damage.
Rhonda Wallace
Nov 03, 2016
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The owner of the company, Doug, was very good at explaining in laymen's terms what work needed to be done, how it was to be completed and the necessary cost of the work. He called numerous times to reassure me that the job was being taken care of in a professional and thorough manner which gave me the peace of mind that I had someone in my corner working for the best interest of his client. Thank you
Sarah Sheibley
Sep 05, 2016
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We had a great experience with 1800WaterDamage. The staff was friendly, efficient and professional. They got the job done in a timely manner and never had an issue if we needed to adjust the scheduling. The owner, Doug, even gave me great recommendations for services that he could not provide, like an HVAC service. We would gladly use them again, but fingers crossed, we won't need to!
Holly C.
May 30, 2016
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Doug at 1-800 Water Damage was great to work with. They put our house back together even better then it was before the flood.
David Kluksdal
Nov 17, 2015
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I came home after a weekend away and found a few inches of water in my crawl space. I called Doug with 1-800 Water Damage and he came over immediately to take a look. Doug was able to quickly find the source and stop any further damage. Luckily, after Doug evaluated the situation, he determined that we just needed to remove the water and dry out the crawl space. Doug was extremely helpful and without his knowledge and expertise, the damage would have been much worse. I would highly recommend 1-800 Water Damage if there's any sign of water in a home. Thanks Doug!
Tj Mattox
Jun 18, 2015
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They were great to work with! They were at the house within the hour of my phone call and had the whole room, carpet and walls cut and fans going before they left for the night. Reconstruction went well and they worked very well with us to ensure we were happy with the service we received from the sub contractors and handled all the insurance communication. They made a horrible mess bearable and restored it to better than it was!
Justin Beller
May 09, 2015
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Quick and responsive. In the end, that's what you want from a water damage and restoration service. I run a business in the Boise area that provides pressure washing among a number of other services. Rarely does our service ever cause damage to a customer's property. Unfortunately, in this instance, it did. The customer was concerned that water that leaked in through a sliding glass door would create mold under the carpet pad if left unattended.
I asked 1 800 Water Damage to come in on my company's behalf to confirm. To ensure there would be no danger of mold growing under the carpet, the team at 1 800 Water Damage took the necessary steps to correct the issue. In the end my customer was satisfied and I was left knowing that there would be no future problems as a result of the work we did.
I asked 1 800 Water Damage to come in on my company's behalf to confirm. To ensure there would be no danger of mold growing under the carpet, the team at 1 800 Water Damage took the necessary steps to correct the issue. In the end my customer was satisfied and I was left knowing that there would be no future problems as a result of the work we did.
Sue Rasmussen
Mar 23, 2015
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Doug Stern and his crew were very professional as they remediated mold in the crawl space of a listing I had. He did not delay and the work was done in a timely manner. I had confidence that the mold was remediated correctly and my seller was pleased with the results. The buyer also had confidence that her new home would not be a health hazard and she was also pleased that closing on the property was not delayed by the mold remediation. I give 1 800 Water Damage a 5 star rating.