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Milestone Electric, A/C, & Plumbing Milestone Electric, A/C, & Plumbing
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Business Details
22 Years
experience
Emergency
services
Open 24/7
always available
Your Trusted Partner for HVAC, Plumbing & Electrical Services in Dallas, TX
Milestone Electric, A/C, & Plumbing is dedicated to delivering reliable and professional plumbing services to the Plano, TX community. Our team of licensed plumbers offers a wide range of services to ensure that your plumbing system is always in top condition. Whether its a simple leak, a clogged drain, or a complex sewer line replacement, we are ready to tackle any challenge. We take great pride in our work and focus on providing excellent customer service, with a commitment to 100% satisfaction. No matter the issue, we ensure that every job is done right the first time. Turn to Milestone for trustworthy plumbing solutions in Plano, TX.
Services
Plumbing Repair AC Installation Heater Repair Electrical Repair Drain Cleaning AC Maintenance Water Heater Installation Electrical Installations Emergency Plumbing Indoor Air Quality
Details
  • Year established: 2004
  • Licensed
  • Insured
Highlights and features
  • We offer 24/7 emergency services with licensed, background-checked technicians.
  • Our 100% satisfaction guarantee ensures we resolve issues until you're fully satisfied.
  • Price-match guarantee with verified quality and credentials from competing providers.
  • Award-winning service with over 33,000 five-star reviews across North Texas.
  • Comprehensive training and drug testing for all technicians to ensure safety and expertise.
Associations and certifications
  • Better Business Bureau (BBB)
Payment methods
  • Cash
  • Debit cards
  • Credit cards
What people say
5 Star Reviews 100% Satisfaction Guarantee Award-Winning Services 24/7 Emergency Service Price Match Guarantee
Website
Services
HVAC Repair
Our HVAC repair services address urgent cooling and heating system failures with same-day appointments and 24/7 emergency availability. Technicians diagnose refrigerant leaks, electrical issues, and thermostat malfunctions using advanced tools. We prioritize restoring comfort quickly while ensuring long-term system efficiency through component inspections and proactive maintenance recommendations.
Plumbing Installation
We specialize in comprehensive plumbing installations including water heaters, sump pumps, and water quality systems. Our licensed plumbers ensure code compliance and durability using high-quality materials. Services cover fixture installations, slab leak repairs, and emergency repiping projects with a focus on preventing future issues through proper system design.
Electrical Repair
Our electrical repair services handle outlet failures, panel upgrades, and surge protection installations with safety-certified technicians. We diagnose complex issues like faulty wiring and circuit overloads while providing transparent pricing. Emergency repairs prioritize restoring functionality while adhering to strict safety protocols for residential systems.
Drain Cleaning
Professional drain cleaning services utilize hydro jetting technology and camera inspections to resolve clogs and buildup. We offer preventative maintenance plans and same-day solutions for slow drains, foul odors, and water backups. Our methods ensure eco-friendly, long-lasting results for residential plumbing systems.
AC Installation
We provide energy-efficient AC installations with customized system recommendations based on home size and climate needs. Our NATE-certified technicians ensure proper sizing and installation for optimal performance. Services include system selection guidance, old unit removal, and performance testing with a focus on maximizing energy savings.
Questions
Do you offer 24/7 emergency services?
Yes, we provide 24/7 emergency services for HVAC, plumbing, and electrical issues with technicians available at all hours.
Are your technicians licensed and insured?
All technicians undergo background checks, drug testing, and hold valid industry certifications for safety and expertise.
Can I get a price match if I find a lower quote?
We offer an apples-to-apples price-match guarantee with licensed competitors using equivalent quality materials and workmanship.
What areas do you service?
We serve Dallas-Fort Worth Metroplex including Dallas, Plano, Garland, and surrounding North Texas communities.
Do you provide warranties on services?
All services include a 100% satisfaction guarantee with 5-year parts and labor warranties on major installations.
Are financing options available?
Yes, we offer flexible financing plans for major HVAC replacements and home service projects.
Reviews (24)
Lisa Haverkamp
Oct 30, 2024 Report
Matthew Lacey did a wonderful job and is a pleasure to deal with. We discovered that there was an issue with one of the island pendant lights I purchased, so he had to make 2 trips to our home to complete the installation. He was, prompt and professional on both occasions and would gladly hire again.
Joe Jackson
Oct 26, 2024 Report
Professional articulate spokesman. Answered all of our questions and made alternative money saving suggestions. Great visit. No pressure sales approach to our problems. Five stars.
Linda Miller
Oct 22, 2024 Report
Alex is a consummate professional, a courteous and knowledgeable employee. We always are happy to have him in our home - and he does excellent work!
Alan Smith
Oct 20, 2024 Report
Technician Charles appeared in a timely manner. He was knowledgeable and relayed information in a manner that was understandable. He performed the required service, shared results, and exited my property in the same professional manner he arrived. Highly recommend him for future services through Milestone.
Patricia Brown
Oct 10, 2024 Report
Brett with Milestone was the BEST! He was very thorough in our maintenance, offered advice on our system and was just a pleasure to work with! Milestone has been a great company for us so far, they have been honest and have done great work. If you get the opportunity ask for Brett! You will not be disappointed!
Anthony Montoya
Oct 04, 2024 Report
Saw and his team at Milestone are fantastic! The work was completed quickly and professionally. I had a hot water leak and two leaky outdoor spigots- Saw took care of them and was friendly and informative during the whole process. Outstanding experience!
Magdalen Dugan
Sep 28, 2024 Report
Shan and his team - Mason and Javier - did a great job replacing and updating my electrical box today. They were focused and skilled and completed all segments of the order in less time than estimated. They were also just nice guys and a pleasure to work with. Value.
Sue Geller
Sep 25, 2024 Report
Ricardo is wonderful! He texts if he is running late. He is polite, friendly and nice to my dogs. He always answers questions and explains things clearly. He solves the problem quickly and easily and always cleans up from the job. We are so appreciative of the service we get from Ricardo and Milestone.
Antoinette Vincent
Sep 25, 2024 Report
I live in an older home and knew the time would come when I'd have to address some electrical safety issues. Having recently become a Milestone advantage customer, I decided to take advantage of the perk for a free Safety Inspection. Alex arrive within 30 minutes of my arrival timeframe exhibiting the friendliest personality. After explaining the process, he got started. After about 45 minutes, he presented me with his findings.

It wasn't bad at all for a house nearing 40 years old. He, also, point out things which weren't critical which I should be aware. There wasn't any scary sales pitch just the facts. I appreciated his candor and insights. Looking forward to him returning to perform the tasks we agreed upon.
Manisha Shah
Sep 24, 2024 Report
Jose did a thorough maintenance evaluation. He explained the situation we had and options very clearly. We appreciate his time spent talking us through everything.
Pam Berry
Sep 24, 2024 Report
This was a great tech kept me informed of all information and results of testing very good worker being a previous tech you know when someone performs a well inspected job and not just in the pretense of doing what is expected to find the results needed for a proper running equipment. Thanks for making this a pleasant, non stressful and well informed task at hand. Milestone has a keeper. Thanks Devon
Daniel Marshall
Sep 23, 2024 Report
Very impressed with Milestone. They Have been out to our house several times and are always professional, clean and take the time to explain their work and walk you through what was done. I like how they can service the entire house, it takes the stress away from trying to find different contractors I can trust.
Christopher Moore
Sep 23, 2024 Report
We've used Milestone for a few years now. Always good service. The techs are all great and very professional. They really stand behind their work. Today we had Justin come out for our regular AC tune up. He was on time and very thorough. He deserves a raise!
Steve Pearson
Sep 17, 2024 Report
Our technician Blair was fantastic. He was very professional thorough and quick. He had a great upbeat attitude and answered all of our questions and did not try to oversell any additional services, but he did inform us of important information we needed to be aware of. We will ask for him again.
Toby Arnett
Sep 04, 2024 Report
Been working with this company for my AC, electrical, and plumbing and have been very happy. Neil came out to help put in a new electrical outlet for my home office and was on time, professional, nice, and did an excellent job. He did a great job! I highly recommend this company for anyone needing these services. I also have their advantage and that helps save a lot of money on my AC maintenance and other services when needed.
Jeanie Abla
Sep 02, 2024 Report
Angel Balleza from Milestone did a wonderful job for us today replacing a leaking coil in our AC system. When he arrived, he told us exactly what he would be doing and how long it would take to get the work done. When he removed the old coil, he showed it to us and patiently answered our questions. His job wasn't complete until he ran checks to make sure pressure numbers were right and we were comfortable with the house temperature. He cleaned up all his working space and nothing was left behind. We were very pleased and our home was at a pleasant temperature when Angel left, great job! Terry and Jeanie A
Kyle T.
Aug 29, 2024 Report
Ricardo was awesome! I have manufacturer defective breakers and we have replacements on back order. He found a way for me to save money even though they had not yet arrived. Ge was patient and polite and got the work done quickly
Jennifer Allen
Aug 27, 2024 Report
Zach did an absolutely fabulous job! I would give Milestone five stars if the cost wasn't so high - because they have so many overhead costs. Having said that, that had nothing to do with Zach's job performance. He cleaned up, he explained how everything worked, and showed me what to look out for and how to maintain the new disposal. Great job!
Marilyn C.
Aug 27, 2024 Report
The milestone team was exceptional. The vendor lost our parts, but their team went ahead and used temporary parts to get our hot water back on. When our parts were in, Chris went above and beyond to help us get our water heater fixed for good and helped with any questions we had. He also completed the job swiftly and efficiently. I highly recommend you ask for Chris if you need anything done. Thank you, Chris!
Jean Carlos Ortiz
Aug 04, 2024 Report
Robert was outstanding. He was prompt, caring with my home, and a genuinely nice person. He completed everything with a smile and great demeanor. He went above and beyond unclogging the drain. He took the time to clean it very thoroughly.it works like it never did before. He also provided great suggestions for other things to consider doing without being pushy. I will definitely ask for Robert again.you can't go wrong.
Robert McKinney
Jul 25, 2024 Report
I had milestone service my ac and repair home water shut off valve. Justin Bullard came out for the ac tune up and Josh J and Saul did the plumbing work. All three technicians were very knowledgeable and friendly. They recommended different tiers of work at different price ranges to fit my needs and explained in detail what each covered and what they would recommend. They even walked me through what they were going to do and how it would help. All of them did great jobs as well. I will definitely be using them again in the future.
Jayson Bartley
May 05, 2024 Report
I had them out for a quiet to run power from the house to a workshop and while there discovers that my 30 year old panel was a pretty big fire hazard. I had wrong fuses from past work that were arcing and melting the bus bar. I have them coming out to replace the whole main panel I a few days. The came out yesterday and replaced my main panel and did an outstanding job and quicker then I expected! I highly recommend them to any and everyone.
Greg Wielgus
May 01, 2024 Report
Ricardo was first class! I am so thrilled with his work. Ricardo took the time to listen to what I wanted, diagnose what he could do and with the fair pricing, I was able give him the green light to complete on the spot. I am so happy I chose Milestone Electric for my Experience. Ricardo was very professional, and very clean throughout the entire process. He went above and beyond what I expected.
Melody Warren Lundy
Sep 23, 2022 Report
I wanted to take this opportunity to express my appreciation for the excellent service. Your service technician, Fabian Silva, was one of the most courteous, efficient, and knowledgeable service techs I have ever had the privilege of working with. He explained every step of the process and took extra time to answer all of my questions about our heating and air conditioning system. His recommendations were well presented and I valued his input as well as his honestly. Technicians like Fabian are the reason we have been Milestone customers for over a decade.