At Cilento Pipeline Plumbing & Heating, we take pride in being your one-stop-shop for all your plumbing and heating needs. With over 15 years of experience in the industry, our team of licensed professionals has earned a reputation for providing exceptional service, quality workmanship, and competitive prices. Our commitment to customer satisfaction has enabled us to maintain a strong presence on Long Island, serving Nassau and western Suffolk counties.
Our Services
We offer a wide range of services to cater to all your plumbing and heating needs. From boiler installations to frozen pipe thawing, sewer and drain cleaning, hot water heater installation and repair, gas conversions, water filter installation and repair, faucet installation, replacement, and repair, and radiant floor heating, our team is equipped to handle it all. Whether you're a homeowner, business owner, or commercial property manager, we have the expertise to get the job done efficiently and effectively.
Universal Protection Program (UPP)
Our Universal Protection Program is designed to provide you with peace of mind, ensuring your plumbing system operates at peak efficiency and minimizing the risk of unexpected repairs. With UPP, you can schedule regular inspections, lubrication, adjustment, and cleaning of your water heater and fixtures. This program also includes a choice of service visits per year, discounted labor rates during scheduled service calls, and a price protection guarantee. With UPP, you can trust that your plumbing system is in good hands.
Certifications
As a licensed and certified plumber, John Cilento, our founder and owner, has earned various certifications that guarantee our work meets the highest standards. We take pride in our certifications, which demonstrate our commitment to quality and excellence.
What Our Customers Say
We value feedback from our customers, and we're proud to showcase their reviews and testimonials. Our customers have praised our professionalism, cleanliness, friendliness, and timely completion of jobs. We're grateful for their trust in us and look forward to serving them for years to come.
Overall Experience
The majority of customers have had a positive experience with Cilento Plumbing, praising their professionalism, promptness, and exceptional service. Many have expressed appreciation for the company's attention to detail, cleanliness, and commitment to customer satisfaction.
Positive Aspects
- Professionalism and Courtesy: Many reviewers have commended the company's politeness, courtesy, and professionalism, citing examples of prompt responses, clean job sites, and respectful workers.
- Prompt and Reliable Service: Customers have praised the company's quick response times, flexible scheduling, and reliability in completing tasks efficiently.
- Excellent Workmanship: Reviewers have consistently highlighted the high-quality work performed by Cilento Plumbing, including accurate diagnoses, effective solutions, and attention to detail.
- Trustworthiness and Transparency: Several customers have expressed trust in the company's honesty and transparency, particularly in situations where they could have taken advantage of the customer but instead offered guidance and advice.
Negative Aspects
- Negative Experience: One reviewer reported a poor experience, citing lateness, ineptitude, and inconsistent mask-wearing.

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