Your Trustworthy Locksmith Partner in Raleigh
At DKNY Locksmith, we're dedicated to providing top-notch locksmith services to the Raleigh, North Carolina area. Our team of skilled and certified locksmiths is available 24/7 to help you with any lock or key issue, whether it's an emergency lockout, lock installation, or key duplication. Our comprehensive range of services includes residential, commercial, and automotive locksmithing, as well as emergency locksmith services.
Our Mission
Our mission is to provide exceptional locksmith services that exceed our customers' expectations. We strive to build long-term relationships with our clients by delivering prompt, reliable, and affordable solutions to their lock and key needs. Our team is committed to staying up-to-date with the latest locksmithing techniques and technologies to ensure that our customers receive the best possible service.
Our Services
We offer a wide range of locksmith services to cater to the diverse needs of our clients. Our residential locksmith services include lock installation, lock repair, rekeying, and emergency lockout services. Our commercial locksmith services include installing high-security locks, master keying, and door closer installation. Our automotive locksmith services include car lockout services, key replacement, and broken key extraction. We also provide emergency locksmith services to help you with any urgent lock or key issue.
Our Expertise
Our team of skilled locksmiths is certified by the Associated Locksmiths of America (ALOA) and is licensed by the state of North Carolina. We are also certified by the Better Business Bureau (BBB) for our high-quality and courteous services. Our locksmiths undergo rigorous training to stay updated with the latest locksmithing techniques and technologies.
Our Goal
Our goal is to provide exceptional locksmith services that meet and exceed our customers' expectations. We strive to build trust and loyalty with our clients by delivering prompt, reliable, and affordable solutions to their lock and key needs.
Poor Customer Service and Scam Allegations
Several reviewers have expressed frustration and disappointment with the company's customer service. Some have reported being overcharged, experiencing poor communication, and having to deal with unprofessional locksmiths. There have been allegations of scamming, with one reviewer claiming that the company is a scam and that the locksmiths look unkempt and disheveled.
Problems with Key Fobs and Locks
Some reviewers have reported issues with the quality of key fobs and locks provided by the company. One reviewer was sold a replacement key fob that stopped working after a month, while another reviewer had a door handle replaced that stopped functioning soon after.
Poor Installation and Extra Charges
Several reviewers have reported poor installation experiences, including one reviewer who had to ask the locksmith to redo the job after the initial installation was done poorly. Another reviewer was charged extra for materials that they had to purchase themselves.
Positive Experiences with Professional Locksmiths
On the other hand, many reviewers have reported positive experiences with professional and courteous locksmiths. Some reviewers appreciated the prompt and efficient service, while others were impressed with the knowledgeable and friendly technicians.
Prompt and Professional Service
Some reviewers praised the company's prompt response times, with some locksmiths arriving within 30 minutes of the call. Others appreciated the professional and courteous service, including explanations of the process and options provided.
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