Business Details
38 Years
experience
Emergency
services
Trusted Water Damage Restoration & Cleaning Services in Portland and Vancouver
Benchmark Restoration has been a trusted leader in the cleaning and restoration industry since 1988, serving Portland, Oregon, and Vancouver, Washington. With over 35 years of experience, our IICRC-certified team specializes in water damage restoration, carpet cleaning, mold remediation, and pet odor removal using eco-friendly Soilguard technology. We prioritize minimizing disruption to clients' lives while delivering fast, reliable solutions for residential and commercial properties.Our commitment to excellence has earned us multiple Super Service Awards from Angis List and a reputation as a family-owned business dedicated to creating a cleaner, healthier future for our community.
Services
Water Damage Restoration
Carpet Cleaning
Mold Remediation
Pet Odor Removal
Area Rug Cleaning
Dryer Vent Cleaning
Pressure Washing
Sewage Cleanup
Insurance Claim Assistance
Contents Restoration
Details
- Year established: 1988
Highlights and features
- 35+ years of local experience in Portland and Vancouver with IICRC-certified technicians
- Eco-friendly Soilguard technology for safe, non-toxic cleaning and restoration
- 24/7 emergency response with guaranteed arrival within 65 minutes
- 100% satisfaction guarantee backed by 1,000+ 5-star reviews
- Direct insurance billing assistance for hassle-free claims processing
Associations and certifications
- IICRC
What people say
10/10 would hire again
Very thorough inspection
Quick response times
Fair pricing
Professional service
Services
Water Damage Restoration
Our 24/7 emergency team responds within 65 minutes to water damage incidents, using industrial pumps and dehumidifiers to extract water and prevent mold growth. We handle burst pipes, storm damage, and sewage backups while coordinating with insurance providers. Our process includes structural drying and restoration to pre-damage conditions.
Carpet Cleaning
Certified technicians use our proprietary DrySteem system to remove 85% more moisture while pH-balancing carpets to eliminate soil residues. Our 10-step process includes spot removal, disinfecting with botanical solutions, and rapid drying within 1-2 hours. We handle both residential and commercial carpet cleaning needs.
Mold Remediation
We address mold growth within 24-48 hours using non-toxic Soilguard treatments that eliminate mold at its source. Our process includes containment, HEPA vacuuming, antimicrobial application, and air quality testing. We specialize in hidden mold detection and prevention strategies for long-term solutions.
Pet Odor Removal
Our multi-stage process targets pet odors at the source through enzymatic treatments and bacterial neutralization. Services range from surface odor control ($275) to complete odor removal with material replacement ($329). We use plant-based sanitizers safe for pets and allergy sufferers.
Insurance Claim Assistance
We streamline the insurance process with documentation, itemized estimates, and direct communication with adjusters. Our team has experience working with major carriers like Farmers Insurance and State Auto to ensure fair compensation for covered damages while handling all restoration work.
People
Adam Vermilyea
Owner
Pacific Northwest native with 35+ years in the restoration industry. Leads with a 'never quit' attitude, balancing family values with community service. Navigated the company through industry challenges while maintaining a focus on team development.
Carrie Vermilyea
Owner
Co-owner instrumental in establishing Benchmark's community-focused approach. Supports family values and spiritual balance while contributing to operational decisions. Active in shaping the company's customer-centric culture through 35+ years of industry experience.
Questions
How quickly should I respond to water damage?
Act immediately - mold can develop within 24-48 hours. Our emergency team responds within 65 minutes.
Does insurance cover water damage restoration?
Most policies cover sudden incidents. We provide documentation and work directly with insurers for seamless claims.
What areas do you service?
We serve Portland Metro, Vancouver WA, and surrounding areas including Battle Ground, Ridgefield, and LaCenter.
How long does carpet cleaning take?
Average cleaning takes 2-3 hours with DrySteem technology reducing drying time to 1-2 hours.
Can pet odors be completely removed?
Our guaranteed odor removal service uses enzymatic treatments to eliminate odors at the molecular level.
Are your cleaning methods safe for families?
We use plant-based, non-toxic Soilguard technology safe for children, pets, and allergy sufferers.
