Store with confidence, store with us!
At Storage Solutions Inc of Ohio, we take pride in offering a simple and hassle-free storage experience for all of our customers in Cleveland, OH. Our state-of-the-art storage facility is designed to provide a clean, secure, and convenient storage solution for your RV, boat, or self storage needs.
Our Story
Storage Solutions Inc of Ohio was founded on the principle of providing exceptional customer service and a commitment to excellence in the self storage industry. We understand that storing your valuable possessions is a big decision, which is why we have invested in the latest security features, including digital video surveillance and onsite security, to ensure that your property is protected and secure.
Our Mission
Our mission is to provide a hassle-free storage experience that exceeds our customers' expectations. We strive to create a clean, secure, and convenient storage environment that meets the unique needs of each of our customers. Whether you need to store your RV, boat, or personal belongings, we are dedicated to providing a exceptional storage experience that you can trust.
Our Services
At Storage Solutions Inc of Ohio, we offer a wide range of storage services designed to meet the unique needs of our customers. Our storage solutions include:
- RV Storage: Our secure RV storage facility is designed to protect your recreational vehicle from the elements and provide convenient access when you need it.
- Boat Storage: Our boat storage facilities are designed to accommodate boats of all sizes, providing a safe and secure environment to store your vessel when not in use.
- Self Storage: Our self storage units come in a variety of sizes to accommodate your personal storage needs, from small units for personal items to larger units for business storage.
Our Commitment to You
At Storage Solutions Inc of Ohio, we are committed to providing exceptional customer service, clean and secure facilities, and convenient storage solutions that meet the unique needs of our customers. We understand that storing your valuable possessions is a big decision, which is why we are dedicated to providing a hassle-free storage experience that exceeds your expectations.
Broken Elevator and Poor Customer Service
The storage facility has received multiple complaints about their elevator being broken for an extended period, with some customers even experiencing theft or damage to their property. The owner's slow response to fixing the elevator and addressing customer concerns has led to frustration among customers.
Inconsistent Customer Experience
While some customers have reported positive experiences with the facility, others have encountered poor customer service, including being treated disrespectfully by staff and the owner. Some customers have also reported issues with the facility's management, including not receiving a copy of their lease and being overcharged.
Positive Experiences
On the other hand, some customers have reported positive experiences with the facility, citing the low price and friendly staff. Some customers have also appreciated the owner's willingness to accommodate their needs and provide assistance when needed.
Common Issues
Common issues among customers include:
- Broken elevator leading to property damage or loss
- Poor customer service from staff and the owner
- Inconsistent management of the facility
- Issues with leasing and contracts
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