A Future Free of Pests Starts with Malang Pest Control
Who We Are
Malang Pest Control is a multi-award-winning company that has earned Top Rated HomeAdvisor status, providing comprehensive residential and commercial pest control services in Orange County, CA. With over 20 years of invaluable experience, we prioritize delivering unparalleled pest control solutions, using eco-friendly products and a team deeply invested in providing top-tier customer service.
Our Mission
At Malang Pest Control, we don't just eliminate pests; we create sustainable, pest-free environments that stand the test of time. We believe in fostering a positive work environment, offering extensive training and mentorship to our employees, ultimately translating into exceptional customer relations. Our commitment to excellence is reflected in our values: Quality Service, Customer Care, and Employee Satisfaction.
Our Services
Our extensive experience sets us apart, giving us a deep understanding of the unique pest control challenges faced by Orange County residents and businesses. We offer a range of services, including Home Pest Control, Commercial Pest Control, Pest Library, and specialized solutions for Bed Bugs, Rat Control, and Ant Control. Our approach combines a wealth of experience, skilled professionals, and the use of high-quality products to ensure long-term pest elimination.
What Sets Us Apart
What sets us apart is our dedication to excellence, reflected in our Integrated Pest Management (IPM) approach, use of eco-friendly products, and a team deeply invested in providing top-tier customer service. With a solid foundation laid in 2009, we prioritize delivering top-notch pest control services in Irvine, California, and the surrounding areas.
Our Values
Our commitment to excellence is reflected in our values:
- Quality Service: We use top-notch products and employ skilled professionals to ensure the best results.
- Customer Care: We prioritize your property and well-being, going the extra mile to provide effective and considerate pest control services.
- Employee Satisfaction: We invest in our team, offering training, mentorship, and competitive compensation to retain top-quality professionals.
Overall Experience
The overall experience with Malang Pest Control is overwhelmingly positive. Many customers have expressed their satisfaction with the company's professionalism, timely services, and effective pest control solutions.
Positive Aspects
- Professionalism: Many reviewers praised the company's professionalism, with the owner, Jeff, being mentioned by name for his exceptional customer service.
- Effectiveness: Customers reported successful eradication of pests, including ants, spiders, cockroaches, and rodents.
- Timeliness: Technicians arrived on time, and services were scheduled and performed as promised.
- Communication: Customers appreciated the clear explanations of services and products used, as well as prompt responses to concerns and questions.
- Friendliness: Reviewers consistently mentioned the friendly and courteous nature of the technicians and staff.
Negative Aspects
- One reviewer reported a negative experience with incorrect billing and unfulfilled promises of refund.
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