Business Details
12 Years
experience
Emergency
services
Your Trusted Pool Service Experts in Miami
Acquality Pool Service has been delivering reliable, professional pool maintenance in Miami for over 20 years. Founded in 2014 by Carlos and Beatriz Grau, our family-owned business combines deep industry expertise with a commitment to treating clients like family. As Certified Pool and Spa Operators (CPO), we specialize in weekly cleaning, green pool solutions, acid washes, and equipment repairs, utilizing the latest technology for digital service logs and online payments.Our team of trained technicians provides punctual, respectful service while prioritizing safety and innovation, including hurricane recovery efforts and energy-efficient pool upgrades. With a focus on transparency and client satisfaction, we maintain general liability insurance and adhere to strict chemical safety protocols to ensure optimal water quality and customer peace of mind.
Services
Weekly Pool Cleaning
Green Pool Solutions
Acid Wash
Pool Balance
Pool Repair
Salt Pool Services
Pool Start-Up
Pool Stain Removal
Pool Equipment Repair
Pool Automation
Details
- Year established: 2014
Highlights and features
- We have 20+ years of pool maintenance experience
- Our technicians are Certified Pool and Spa Operators (CPO)
- We provide digital service logs with chemical readings and photos
- We offer hurricane recovery pool services
- Our family-owned business prioritizes client relationships
Associations and certifications
- Pool and Hot Tub Alliance
What people say
Excellent customer service
On time
Efficient maintenance
Superb service
Highly recommend
Services
Weekly Pool Cleaning
Our weekly pool cleaning service includes chemical testing, debris removal, equipment inspection, and water balancing. Technicians skim surfaces, clean baskets, brush walls, and vacuum pools while providing digital reports with chemical readings and photos. This regular maintenance prevents algae growth and maintains optimal water quality through consistent pH and chlorine level management.
Green Pool Solutions
We specialize in green pool remediation using algaecides and chlorine shocks to eliminate algae blooms. Our process includes identifying algae types, applying appropriate treatments, vacuuming dead algae, and implementing preventive measures against phosphate buildup. Technicians also program pumps for optimal filtration cycles to restore water clarity and prevent future contamination.
Acid Wash
Our acid wash service removes stubborn stains from neglected pools using muriatic acid treatments. Technicians safely empty pools, wash surfaces, and rinse before refilling and rebalancing chemicals. For localized stains, we offer spot treatments without full draining. This cost-effective solution restores pool finishes without requiring complete resurfacing projects.
Pool Balance
We maintain proper chemical levels including pH (7.4-7.6), alkalinity, calcium hardness, and cyanuric acid. Our service includes initial startup balances for new pools and adjustments after water additions or storms. Proper balancing protects equipment from corrosion while ensuring swimmer comfort and effective sanitization through optimized chlorine performance.
Pool Repair
We repair and maintain pool pumps, filters, heaters, automation systems, and lighting. Our technicians diagnose equipment failures, replace faulty components, and upgrade systems to energy-efficient models like variable-speed pumps. We also coordinate complex repairs requiring specialized contractors while providing regular maintenance to extend equipment lifespan.
People
Carlos Grau
Owner/Operator
With 10 years of prior industry experience, Carlos oversees pool maintenance operations. He holds business degrees from Keiser University and technical certifications including NSPF CPO. He manages day-to-day operations and technician supervision.
Beatriz Grau Mendoza
Customer Service Director
Former journalist with Univision and Telemundo, Beatriz handles customer relations, billing, and marketing. She holds degrees in mass communication and film production, applying her media expertise to content creation and technician training.
Questions
What pool services do you offer in Miami?
We provide weekly cleaning, green pool solutions, acid washes, chemical balancing, equipment repairs, and automation installations for residential pools in Miami.
Are your technicians certified?
Yes, our team consists of Certified Pool and Spa Operators (CPO) with specialized training in chemical safety and pool maintenance protocols.
How often should pools be serviced in South Florida?
We recommend weekly maintenance due to South Florida's climate, though some pools with heavy vegetation may require biweekly service.
Do you handle emergency pool situations?
Yes, we provide hurricane recovery services and urgent green pool remediation to restore pool safety and functionality.
Can I receive service documentation digitally?
Yes, we send digital service logs with chemical readings and pool photos after every visit via email.
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