Quality Over Quantity We Do It Right The First Time
At Durbin Heating and Cooling, we take pride in our commitment to quality, honesty, and customer satisfaction. With over 35 years of experience serving the Greater Cincinnati area, we have built our business on word-of-mouth advertising and maintained it through prompt, knowledgeable, and courteous service. We install Tempstar products and have been an Elite Dealer for many years, setting the standard for business excellence and customer satisfaction.
Our Story
Our journey began in 1988, and since then, we have been dedicated to providing top-notch heating and cooling services to our customers. We understand the importance of a comfortable and safe home environment, and we strive to provide our customers with the best possible solutions for their heating and air conditioning needs. Our team of experts is always ready to help you with any HVAC-related issues, from installation and maintenance to repairs and replacements.
Services
We offer a comprehensive range of heating and air conditioning services, including geothermal systems, to cater to all your HVAC needs. Our services include:
- Heating and cooling system installation
- Maintenance and repair
- Geothermal systems
- Indoor air quality solutions
- Full system replacements
Financing Options
We understand that HVAC systems can be a significant investment, and that's why we offer financing options to make it more affordable for you. We have partnered with Kemba Credit Union to provide special financing options for our customers, including up to 24 months of 0% interest financing.
Why Choose Us
At Durbin Heating and Cooling, we are dedicated to providing our customers with the highest level of service and quality. We stand behind our work, and we take pride in our commitment to excellence. Our team of experts is always ready to help you with any HVAC-related issues, and we strive to provide you with the best possible solutions for your heating and air conditioning needs.
Overall Experience
The overall sentiment of the reviews is overwhelmingly positive, with customers praising the company's efficiency, professionalism, and honesty.
Customer Service
Customers praised the company's customer service, citing friendly and helpful office staff, as well as knowledgeable and courteous technicians. Several reviewers mentioned that the company went above and beyond to ensure their needs were met.
Technician Quality
The technicians were consistently praised for their expertise, professionalism, and ability to explain complex issues in a clear and concise manner.
Timeliness and Reliability
Reviewers praised the company's prompt response to their needs, with many mentioning that they were able to schedule appointments quickly and had their issues resolved in a timely manner.
Honesty and Integrity
Several customers praised the company's honesty and integrity, stating that they were not pushed to purchase unnecessary services or equipment.
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