Unlocking peace of mind, one key at a time.
At Landmark Locksmith, we're more than just a locksmith service - we're your trusted neighbors who happen to be lock enthusiasts. Born out of a desire to provide reliable, quick, and friendly locksmith services in Alexandria, VA, we've grown into a team of experts dedicated to keeping our community safe and secure.
Our Story
Picture this: it's the late '90s, and a group of lock enthusiasts (yeah, we exist) decided it was high time folks had a locksmith service that was more like calling a buddy - reliable, quick, and always ready for a laugh, even if it's 3 AM and you're locked out wearing pajamas. Fast forward 20+ years, and here we are, Landmark Locksmith, still keeping it real and unlocking everything from the front doors to car doors and even those pesky commercial safes.
Our Services
We offer a wide range of locksmith services designed to cater to your every lock and key need. Our emergency locksmith service is like your favorite 24/7 diner - always open, always awesome. Whether it's the break of dawn or the dead of night, we're on it. From the simplest lock with a key to high-tech security systems, our team is a bunch of overachievers who won't rest until your lock and key needs are sorted. Need the best padlock for that new bike? A car locksmith who can handle smart keys? A commercial locksmith to secure your startup? Or maybe a residential locksmith to make your home safer? We're all that and a bag of chips.
Why Choose Us?
Choosing Landmark Locksmith means opting for peace of mind. It means getting service with a smile, expertise without the ego, and solutions that last longer than the lock dilemma that led you to us. We've been around the block, we know the ropes, and we're here to make sure that when it comes to locks and keys, you're in the safest hands Alexandria, VA, has to offer.
Our Commitment
We're committed to providing not just the best lock and key solutions but also tips and advice on keeping your world secure. Your safety and security are why we jump out of bed in the morning (well, that and coffee). With Landmark Locksmith, you're not just getting a service; you're joining a family. A family that's got your back, ensuring you're never left out in the cold (or the heat, because, you know, Virginia weather).
5-star Reviews
The majority of the reviews praise Landmark Locksmith for their exceptional service, professionalism, and expertise. Reviewers highlight the company's prompt response to their needs, with one reviewer mentioning that the team arrived "ASAP as it was very urgent." Their technicians are described as knowledgeable, helpful, and courteous. Customers appreciate the transparent pricing, with one reviewer noting that the company's quote was "too cheaper than others' quotes." The installation process is commended for being efficient and thorough. Experts are praised for their expertise in various areas, including upgrading old locks and installing smart locks. Overall, the 5-star reviews demonstrate the high level of satisfaction with Landmark Locksmith's services.
1-star Reviews
However, a few negative reviews have been shared. The primary concerns raised by these reviewers are related to billing issues. The most common complaints are about being quoted one price only to be charged a significantly higher amount when the technician arrives. Reviewers mention being charged $150, $218, or $200, respectively, when they were initially quoted lower prices. One reviewer mentions feeling misled and appreciationsomeone for setting rules for discussing fees with clients in a way that is "misleading and sleazy." Another reviewer shares a similar experience, feeling taken advantage of and expressing frustration with the service.
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