Trust us to take care of you and your home!
At 1st American Plumbing, Heating & Air, we pride ourselves on being the trusted experts in our community for all your plumbing, heating, and air conditioning needs. With over 25 years of experience and a proven track record of delivering exceptional service, we have earned a reputation for being honest, reliable, and efficient. Our team of highly trained and skilled technicians is dedicated to providing you with the best possible solutions for your home or business, ensuring your safety, comfort, and peace of mind.
Our Mission
Our mission is to provide exceptional service, unparalleled quality, and unmatched value to our customers. We strive to build long-term relationships with our clients, founded on trust, respect, and a commitment to excellence. We believe in going above and beyond to ensure that every interaction with our company is a positive one, and we take pride in being a company that you can count on for all your plumbing, heating, and air conditioning needs.
Our Services
We offer a wide range of services to cater to your every need, including 24/7 emergency plumbing services, drain cleaning, faucet and toilet repair, garbage disposal installation, hydro jetting, sewage ejection pumps, sump pumps, water damage and flood restoration, water heater repair and replacement, water main repairs, and water softener installation. Our heating services include boiler repair and installation, furnace repair and replacement, heat pump installation, and thermostat repair and replacement. Our air conditioning services include air conditioner repair and installation, air handler installation, and thermostat repair and replacement.
We understand that every customer is unique, and we take the time to listen to your specific needs and concerns. Our technicians are equipped with the latest technology and tools to diagnose and fix any issue, ensuring that you receive the most efficient and cost-effective solution.
Why Choose Us
At 1st American Plumbing, Heating & Air, we believe that our commitment to excellence, our dedication to our customers, and our passion for what we do set us apart from the rest. We are a family-owned and operated business, and we take pride in being a part of our community. We are licensed, bonded, and insured, and our technicians are background-checked and drug-tested for your safety and peace of mind. We offer upfront pricing, so you know exactly what you're getting, and we stand behind our work with a 100% satisfaction guarantee.
Positive Experiences
The majority of the reviews from customers of 1st American Plumbing are overwhelmingly positive. Many customers have praised the company's prompt and reliable service, with technicians arriving on time and completing work efficiently. Several reviewers have commented on the professionalism and friendliness of the staff, with some technicians going above and beyond to explain issues and provide solutions.
Technicians and Services
Technicians such as Jon, Brady, Jared, Lance, and Matt have received high praise for their expertise, communication skills, and attention to detail. Customers have appreciated the technicians' ability to diagnose and fix problems quickly, often identifying and resolving issues that other companies may have overlooked.
Customer Service
In addition to the technicians' work, many customers have praised the company's customer service. Appointments have been scheduled quickly, and communication has been clear and timely. Customers have appreciated the transparency and honesty of the staff, with some reviewers noting that the company has gone above and beyond to provide fair pricing and options.
Negative Experiences
One reviewer, Tauna T., has expressed disappointment with the company, citing high estimates and a new policy of charging $60 for estimates. However, this seems to be an isolated incident, and most other reviewers have reported positive experiences with the company.
Be the first to review 1st American Plumbing, Heating & Air.
Write a Review
