Business Details
50+ Years
experience
Emergency
services
Your Trusted Indianapolis Plumbing Experts
Carters My Plumber has been a trusted name in Indianapolis plumbing since the 1960s, serving residential and commercial clients with a commitment to excellence. As a family-owned business spanning three generations, we combine deep industry expertise with personalized service, ensuring every project meets the highest standards of quality and reliability. Our team of licensed plumbers specializes in water heater repair, drain cleaning, sewer line solutions, and emergency plumbing services, prioritizing transparent pricing and rapid response times.Rooted in the central Indiana community, we pride ourselves on punctuality, courteous service, and long-lasting workmanship. With decades of combined experience, we approach every job with the same dedication to customer satisfaction that has defined our legacy, offering free in-home estimates and 24/7 emergency availability to meet urgent needs.
Services
Water Heater Repair
Drain Cleaning
Sewer Line Repair
Faucet Installation
Tankless Water Heater
Hydro Jetting
Gas Line Repair
Slab Leak Repair
Water Softener
Garbage Disposal
Details
- Year established: 1969
Highlights and features
- We are a family-owned business serving Indianapolis since 1969 with three generations of plumbing expertise.
- Our licensed plumbers provide transparent pricing with no hidden fees.
- We offer 24/7 emergency plumbing services for urgent needs.
- We guarantee rapid response times with 2-hour service windows.
- We provide free in-home estimates for all major plumbing projects.
What people say
Professional technicians
2-hour service windows
No hidden fees
Emergency availability
Lasting repairs
Services
Water Heater Repair
Our certified technicians diagnose and repair all water heater issues, from faulty thermostats to complete system failures. We offer same-day service for emergency repairs and provide transparent pricing with no hidden fees. With expertise in traditional tank systems and modern tankless models, we ensure your home maintains consistent hot water supply while optimizing energy efficiency.
Drain Cleaning
We tackle stubborn clogs using advanced tools like hydro jetting and motorized drain snakes. Our technicians clear blockages in kitchen sinks, bathroom drains, and main sewer lines without damaging pipes. For recurring issues, we identify root causes like tree root intrusion or mineral buildup, providing lasting solutions to prevent future backups and maintain optimal drainage performance.
Sewer Line Repair
We specialize in locating and repairing sewer line damage using trenchless technology when possible. Our process includes camera inspections to pinpoint cracks, root intrusion, or collapsed sections. We offer both traditional excavation and modern pipe bursting methods, ensuring minimal disruption to your property while restoring safe, efficient wastewater removal for your home or business.
Tankless Water Heater
Our experts install high-efficiency tankless water heaters that provide endless hot water while reducing energy costs. We handle proper sizing, gas line upgrades, and venting requirements for optimal performance. With extended warranties and lifetime support, we ensure seamless integration with your existing plumbing system, delivering space-saving solutions that last up to three times longer than traditional models.
Faucet Installation
We install kitchen, bathroom, and outdoor faucets with precision, ensuring leak-free connections and proper functionality. Our technicians carry Delta brand models on service trucks for immediate installation or can fit customer-supplied fixtures. We handle all aspects from removing old units to adjusting water lines, providing lifetime warranty coverage on both parts and labor for complete peace of mind.
People
Kelson Carter
Owner/Operator
Third-generation plumber leading daily operations with expertise in residential and commercial plumbing systems. Specializes in water heater technology and trenchless sewer repair methods while maintaining family commitment to quality craftsmanship.
Jamie Carter
Co-Founder
Licensed master plumber with 30+ years of experience in service and repair sectors. Focuses on technician training and quality control, ensuring adherence to industry standards while upholding family business values established in 1969.
Lisa Carter
Operations Manager
Manages day-to-day business operations with background in occupational therapy bringing unique client-focused perspective. Oversees customer service protocols and technician scheduling to maintain 2-hour service windows.
Bob Carter
Founder
Established plumbing legacy in 1976 with focus on new construction projects. Mentored subsequent generations in technical skills and business ethics that continue shaping company culture today.
Questions
Do you offer 24/7 emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services for urgent issues like water heater failures, burst pipes, and sewer backups. Our technicians respond promptly to all after-hours calls.
What areas do you service?
We serve Indianapolis and surrounding communities including Greenwood, Carmel, Fishers, Plainfield, and all listed service areas. Check our website for complete coverage details.
Do you provide free estimates?
Yes, we offer free in-home estimates for all major plumbing projects including water heater replacements, sewer line repairs, and drain cleaning services.
Are your plumbers licensed and insured?
All our technicians are fully licensed, bonded, and insured. We maintain proper credentials for all plumbing work in Indiana with documentation available upon request.
What payment methods do you accept?
We accept major credit cards, cash, and checks for completed services. Payment options are confirmed before starting any work with transparent pricing guaranteed.
Do you warranty your work?
Yes, we provide warranties on all plumbing work with specific terms varying by service. Faucet installations include lifetime parts and labor coverage.
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