Your Comfort Is Our Business
At Hometown Heating and Air Conditioning, we're dedicated to providing top-notch residential heating and air conditioning services to the good people of Contra Costa, Alameda, and Solano Counties. As a family-owned and operated business, we take pride in our commitment to honesty, integrity, and exceptional workmanship. Our team of EPA-certified technicians is dedicated to ensuring your comfort and satisfaction, backed by a 100% satisfaction guarantee.
Our Story
We've been serving our community for years, and we've earned a reputation for being a trusted and reliable HVAC services provider. Our owners, Brian Waskow and his daughter Jessica Lobban, are proud to be a part of this community, and they're committed to providing the best possible service to their neighbors. As a Diamond Certified contractor for seven years in a row, we've demonstrated our commitment to excellence and customer satisfaction.
Our Services
We offer a wide range of services designed to keep your home comfortable and energy-efficient. From air conditioning installation and repair to heating system maintenance and indoor air quality solutions, we've got you covered. Our services include:
- Air Conditioning: Installation, repair, and maintenance of central air conditioners, heat pumps, and ductless systems
- Heating: Installation, repair, and maintenance of furnaces, ductless systems, and dual fuel heating units
- Home Performance: Energy-efficient solutions to reduce your energy consumption and improve your home's comfort
- Indoor Air Quality: Installation and service of air purifiers, air filtration systems, and air scrubbers
- Water Heaters: Repair, maintenance, and installation of tankless water heaters, heat pump water heaters, and conventional water heaters
Our Promise
At Hometown Heating and Air Conditioning, we're committed to providing exceptional service, unparalleled expertise, and unbeatable value. We promise to treat your home with respect, to provide honest and upfront pricing, and to stand behind our work with a 100% satisfaction guarantee.
Overall Customer Satisfaction
The majority of customers are extremely satisfied with the services provided by Hometown Heating and Air Conditioning. They praise the company's technicians for being professional, courteous, knowledgeable, and thorough in their work.
Technician Praise
Many customers specifically mention the excellent service provided by technicians such as Sam, Armani L, Jeff, Danny, Baker, and Sean, who are described as friendly, professional, and knowledgeable. These technicians are credited with being thorough in their work, explaining everything clearly, and providing excellent customer service.
Positive Experiences
Customers are pleased with the company's ability to provide prompt and efficient service, often exceeding their expectations. They appreciate the company's commitment to getting the job done right and resolving any issues that may arise. The company's willingness to listen to customers' concerns and provide solutions is also praised.
Negative Experience
One customer, Mark L., had a negative experience with the company, citing issues with the installation of a new HVAC system, damage to their home, and unresolved warranty claims. While the company did attempt to resolve the issues, the customer remains dissatisfied.
Be the first to review Hometown Heating & Air Conditioning.
Write a Review
