Experience the power of a cleaner, healthier, and happier home
At Precision Garage Door of St. Paul, we pride ourselves on being the go-to garage door service provider for the Twin City Metro Area and Western Wisconsin. With a strong commitment to excellent customer service, our locally owned and operated business has built a reputation for delivering top-notch garage door repair, new garage door installation, and garage door opener services. As a proud partner of the Precision Door Service national franchise, we leverage decades of industry experience to provide a diverse range of solutions tailored to meet the unique needs of our customers.
Our Services
Our comprehensive suite of services includes garage door repair, new garage door installation, and garage door opener sales and repair. Our expertly trained technicians are equipped to handle any garage door issue, from broken springs and cables to malfunctioning openers and damaged panels. With a focus on same-day service and 24/7 emergency response, we ensure our customers receive prompt, reliable, and efficient solutions to get their garage doors up and running smoothly.
Our Story
In 2016, Tom and Kristi Hartmon and Craig and Erica Amundson, lifelong friends, partnered to bring the Precision Garage Door experience to the Twin Cities and Western Wisconsin area. With a combined wealth of technical and business expertise, our team is dedicated to providing exceptional customer outcomes and raising the bar for garage door service in our local communities. We're committed to building long-term relationships with our customers, and we're honored to be the trusted partner for all their garage door needs.
What Sets Us Apart
At Precision Garage Door of St. Paul, we believe in delivering an unparalleled level of customer service. Our entire team is passionate about providing prompt, professional, and reliable services that exceed our customers' expectations. With a 24/7 emergency response line and a fleet of fully stocked trucks, we're always ready to tackle any garage door issue that comes our way. Our customers appreciate our transparent pricing, honest diagnoses, and detailed explanations of the work required to get their garage doors in top working order.
Overview of Reviews
The reviews of Precision Garage Door are overwhelmingly positive, with many customers expressing satisfaction with the company's service, technicians, and overall experience.
Positive Aspects
- Efficient and Timely Service: Many reviewers praised the company's quick response time, with some technicians arriving earlier than scheduled.
- Knowledgeable Technicians: Technicians were commended for their expertise, professionalism, and ability to explain repairs and options clearly.
- Friendly and Helpful Staff: Customers appreciated the friendly and courteous nature of the technicians and customer service representatives.
- Quality Work: The quality of the work performed was consistently praised, with many reviewers mentioning the thoroughness and attention to detail of the technicians.
- Good Communication: The company's communication was praised, including the sending of technician photos and bios, as well as timely updates on arrival times.
Negative Aspects
- Cost: A few reviewers mentioned that the prices were higher than expected, with one reviewer feeling that they were overcharged.
- Initial Assessment: One reviewer was unhappy with the initial assessment and estimate provided by the technician, feeling that it was excessive and misleading.
- Lack of Follow-up: One reviewer expressed frustration with the company's lack of follow-up after the initial service call, with no quote provided for the necessary repairs.
Neutral Comments
- Suggestions for Improvement: A few reviewers provided suggestions for improvement, such as seeking multiple quotes and being cautious of high estimates.
