Reliable Comfort: Experts in HVAC & IAQ Solutions
At Bass Air Conditioning Co., we take pride in being Fayetteville's trusted HVAC and plumbing services provider since 1952. With a rich history spanning over 70 years, we have built a reputation for excellence, honesty, and professionalism. Our commitment to serving our community with pride and dedication has earned us a stellar reputation as a reliable HVAC contractor in the region.
Our Mission
Our mission is to provide top-notch solutions tailored to meet your specific heating, cooling, and indoor air quality needs. We strive to maintain the highest level of credibility and customer satisfaction, ensuring that our services stand the test of time. With a team of highly skilled technicians, certified by the prestigious North American Technician Excellence (NATE), we pride ourselves on our diverse expertise, allowing us to cater to a wide range of heating and cooling needs.
Our Services
We offer a comprehensive range of services, including:
- Heating: Furnaces, Heat Pumps, Geothermal Systems, Smart Thermostats, Boilers, and Zoning Control Systems
- Cooling: Air Conditioning, Mini-Split Systems, and Zoning Control Systems
- Indoor Air Quality: Air Ducts, Humidifiers, Dehumidifiers, and Air Purifiers
- Maintenance: Regular maintenance plans to ensure your systems run efficiently and effectively
- Financing: We offer financing options through GreenSky & Wells Fargo, allowing you to tackle necessary repairs or upgrades without draining your savings or delaying important projects.
What Sets Us Apart
Our commitment to excellence has earned us a Carrier Factory Authorized Dealer title, and our team of highly skilled technicians is certified by the prestigious North American Technician Excellence (NATE). We pride ourselves on our diverse expertise, allowing us to cater to a wide range of heating and cooling needs. Our long-standing employees, some with us for 20-30+ years, reflect our commitment to fostering a family-like environment and nurturing talent within our team.
Community Involvement
We are proud to serve Fayetteville and the surrounding areas, and we take pride in our long-standing presence in the community. We are honored to see the next generation of Bass Air Conditioning Co. employees, and we remain dedicated to providing top-notch services that meet the unique needs of our customers.
Excellent Customer Service and Professional Technicians
The reviews praise the company's technicians for their professionalism, knowledge, and politeness. Many reviewers appreciated the clear explanations provided by the technicians, making them feel informed and comfortable with the services. The customer service team was also commended for their responsiveness and helpfulness.
Quick Response Times and Efficient Services
Reviewers were impressed with the quick response times and efficient services provided by the company. Many mentioned that the technicians arrived on time and completed the work promptly, minimizing disruptions to their daily lives.
Satisfied with Maintenance and Repair Services
Most reviewers were satisfied with the maintenance and repair services provided by the company. They appreciated the thoroughness of the technicians and the explanations provided about the work done.
Some Concerns with Sales Practices
One reviewer expressed concerns about the sales practices of the company, specifically the pricing and financing options. They felt that the initial quote was higher than expected and that the salesman's tactics came across as pushy.
Highly Recommended
Despite some concerns, the majority of reviewers highly recommend the company for their professional technicians, excellent customer service, and efficient services.
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