Where Craftsmanship, Integrity & Manners Still Matter
At Austin Plumbing, Heating & Air, we take pride in our rich legacy of providing exceptional plumbing and HVAC services to the communities of Waukesha County and Washington County for over 80 years. Our commitment to quality craftsmanship, excellent customer service, and dedication to the highest standards of workmanship have earned us a reputation as the trusted go-to company for all plumbing and HVAC needs.
Our History
Our story began over eight decades ago, when our founder started a small plumbing business with a passion for providing exceptional service to the community. Over the years, we have grown and expanded our services to become the comprehensive plumbing, heating, air, and electric company we are today. Our family-owned and operated business is deeply rooted in the community, with a strong sense of ownership and commitment to meeting the unique needs of our customers.
Our Services
At Austin Plumbing, Heating & Air, we offer a comprehensive range of services to cater to your every plumbing, heating, air, and electrical need. Our expert team of professionals is equipped to handle everything from routine maintenance and repairs to new installations and replacements. Our services include:
- Plumbing Services: From leaky faucets to sewer line repairs, our skilled plumbers are dedicated to providing prompt and reliable solutions to your plumbing needs.
- Heating and Cooling Services: Our expert technicians specialize in HVAC repairs, maintenance, and installations for heating and cooling systems, ensuring your home is comfortable and energy-efficient all year round.
- Electrical Services: Our licensed electricians provide expert electrical services for residential and commercial properties, including repairs, maintenance, and installations for electrical systems.
The Austin Club
As part of our commitment to excellence and customer satisfaction, we have launched the Austin Club, a unique maintenance program designed to prevent costly repairs and save you money on utility bills. By joining the Austin Club, you'll enjoy a range of benefits, including:
- Annual maintenance on HVAC and plumbing systems
- Discounts on parts and repairs
- Priority service and scheduling
- Peace of mind knowing your systems are well-maintained and running efficiently
Customer Reviews
We take pride in our customer reviews and take them as a testament to our commitment to excellence. Here's what some of our satisfied customers have to say:
".Jay D replaced my leaking front hose bib. He also updated the shut-off valve downstairs. Love it." - Lori R.
".Vinny did a tune-up on my furnace. He was very informative on which areas of the house each of the thermostats controlled." - Vinny
".Chris A. did a thorough duct cleaning. He kept me informed throughout the process." - Chris A.
Conclusion
At Austin Plumbing, Heating & Air, we understand the importance of providing exceptional service and exceptional craftsmanship to our customers. We take pride in our legacy of quality craftsmanship, exceptional customer service, and commitment to meeting the unique needs of our customers. Whether you're a long-time resident of Waukesha County and Washington County or just moving into the area, we invite you to experience the Austin difference.
Customer Satisfaction
Overall, the customers who left reviews about Austin Plumbing were extremely satisfied with the services they received. The technicians were described as professional, knowledgeable, and friendly, with many customers praising their punctuality, thoroughness, and willingness to explain the repair process.
Reliability and Professionalism
Many customers praised the reliability and professionalism of the technicians, with several noting that the technicians showed up on time or even earlier than scheduled. They were also impressed by the technicians' ability to explain the repair process and provide clear recommendations for solutions.
Exceptional Customer Service
The customers also praised the exceptional customer service they received. Many noted that the technicians went above and beyond to ensure that their issues were resolved, and that they were patient and understanding when dealing with the customers.
Competence and Trustworthiness
The customers also praised the competence and trustworthiness of the technicians. They noted that the technicians were knowledgeable and experienced, and that they trusted them to do a good job.
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