Business Details
27 Years
experience
Emergency
services
24/7 Emergency Plumbing Services in Tyler, TX
Benjamin Franklin Plumbing Tyler, known as The Punctual Plumber, has served the Tyler community since 1999 with a commitment to reliability, expertise, and customer satisfaction. Our team of highly trained plumbers delivers 24/7 emergency services and comprehensive plumbing solutions, including repairs, installations, and maintenance. With over 50 years of combined experience, we prioritize clean, drug-tested professionals who uphold ethical standards and guarantee 100% satisfaction.Our two-year repair warranty and UWIN endorsement reflect our dedication to quality. We serve Tyler, Longview, Whitehouse, and surrounding areas, addressing everything from leaky faucets to trenchless sewer repairs. Customer feedback drives our continuous improvement, ensuring every interaction meets our high standards. Contact us at (903) 730-6611 for prompt, trustworthy service that saves time and money.
Services
Emergency Plumbing
Faucet Repair
Water Heater Installation
Leak Detection
Drain Cleaning
Garbage Disposal Services
Trenchless Sewer Repair
Plumbing Maintenance
Sink Repair
Toilet Services
Details
- Year established: 1999
Highlights and features
- 24/7 emergency plumbing services with guaranteed response times
- Two-year warranty on all repairs and installations
- Drug-tested, licensed plumbers with 50+ years combined experience
- Locally owned and operated serving Tyler and surrounding areas
- Eco-friendly drain cleaning and water conservation solutions
Associations and certifications
- UWIN
What people say
Prompt service
Professional technicians
100% satisfaction guarantee
Drug-tested staff
Eco-friendly solutions
Services
Emergency Plumbing
Benjamin Franklin Plumbing Tyler offers round-the-clock emergency services for urgent plumbing issues like burst pipes, sewer backups, and water heater failures. Our Tyler-based team responds swiftly to minimize property damage. Customers receive a $5/minute compensation for late arrivals, up to $300, ensuring accountability and reliability for critical plumbing needs.
Leak Detection
Specializing in slab leak detection and pipe diagnostics, we use advanced technology to identify hidden leaks causing water waste and structural damage. Early detection prevents mold growth and foundation issues. Our non-invasive repair methods preserve property integrity while fixing leaks in water supply lines, fixtures, and under-slab piping for residential customers in East Texas.
Water Heater Services
We provide comprehensive water heater solutions including tankless conversions, gas/electric repairs, and energy-efficient replacements. Technicians diagnose issues like sediment buildup and thermostat malfunctions. Installation services include proper venting and temperature calibration to optimize performance while reducing energy costs for Tyler homeowners.
Drain Cleaning
Our hydro jetting and camera inspection services clear stubborn drain clogs caused by hair, grease, and tree roots. BioBen enzyme treatments prevent future blockages without harsh chemicals. We service kitchen, bathroom, and main sewer lines, restoring optimal flow rates while identifying underlying pipe damage needing repair or replacement.
Faucet Repair
We repair and replace all faucet types including compression, cartridge, and single-handle models. Services address leaks from worn washers, corroded valve seats, and damaged O-rings. Upgrades to water-efficient models reduce utility bills while installation ensures proper sealing and leak-free operation for kitchen, bathroom, and outdoor fixtures.
People
John Crymes
General Manager
Master Plumber with 25+ years of experience serving Tyler's plumbing needs. Licensed by Texas State Board of Plumbing Examiners (#M19047), John leads operations while maintaining hands-on customer service standards.
Jeff Crymes
Master Plumber
Co-founder with extensive expertise in residential and commercial plumbing systems. Specializes in complex repairs and code-compliant installations while ensuring team adherence to safety and quality standards.
Questions
What causes white buildup on faucets and showerheads?
Mineral deposits from hard water cause this buildup. Soak showerheads in vinegar overnight or use descaling treatments. Consider water softening systems for long-term prevention.
Why is my water heater making rumbling noises?
Sediment buildup at the tank bottom causes rumbling. Flush the tank annually to remove sediment. Severe buildup may require professional cleaning or replacement.
How can I eliminate garbage disposal odors?
Run ice cubes and citrus peels through the disposal, followed by dish soap and cold water. Regular cleaning prevents organic waste accumulation causing unpleasant smells.
What indicates a serious plumbing leak?
Signs include unexplained high water bills, damp spots, mold growth, and low water pressure. Slab leaks may show cracked walls or warm flooring areas requiring immediate professional inspection.
Do plumbing repairs require permits in Tyler?
Major repairs and replacements typically need permits. Our team handles all necessary paperwork and ensures compliance with local plumbing codes during service completion.
How often should drains be professionally cleaned?
Main sewer lines require cleaning every 1-2 years. High-usage kitchen and bathroom drains benefit from annual maintenance to prevent clogs and maintain optimal flow rates.
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