Business Details
29 Years
experience
Emergency
services
Trusted Water, Fire & Mold Restoration Services in Chicago
2nd Chance Water Restoration has been Chicagoland's leading authority on water, fire, and mold damage restoration since 1997. Our IICRC-certified technicians provide 24/7 emergency services across Chicago, Wisconsin, and Northwest Indiana, specializing in water removal, mold remediation, fire restoration, and air duct cleaning. With decades of combined experience, we prioritize family values, technical expertise, and transparent communication while working directly with insurance companies to streamline claims.Our commitment to rapid response times, industry-leading guarantees, and comprehensive restoration solutions ensures properties return to pre-loss condition efficiently. We maintain an A+ BBB accreditation and over 1,860 five-star reviews through consistent service excellence and community-focused business practices.
Services
Water Damage Restoration
Mold Remediation
Fire Restoration
Air Duct Cleaning
Sewer Backup Cleanup
Details
- Year established: 1997
Highlights and features
- We offer 24/7 emergency response with 60-minute arrival guarantees
- Our technicians hold IICRC certifications in water, mold, and fire restoration
- Family-owned business with 26 years of local service experience
- We work directly with insurance companies to simplify claims processing
- A+ BBB accreditation with over 1,860 five-star customer reviews
Associations and certifications
- IICRC
What people say
Professional technicians
24/7 emergency service
Insurance coordination
Thorough mold removal
Competitive pricing
Services
Water Damage Restoration
Our IICRC-certified technicians use industrial pumps and truck-mounted vacuums to extract water from residential and commercial properties. We implement rapid drying protocols within 72-hour windows to prevent mold growth. Our comprehensive process includes moisture mapping, structural drying, and final restoration to pre-loss condition.
Mold Remediation
Certified professionals contain and eliminate mold infestations using HEPA filtration and antimicrobial treatments. We address moisture sources, remove contaminated materials, and restore affected areas. Our protocol follows IICRC standards for safe disposal and environmental recovery while preventing future growth through improved ventilation.
Fire Restoration
We provide complete fire damage recovery including soot removal, smoke odor elimination, and structural repairs. Our technicians document damage for insurance claims, clean content items, and restore properties using thermal fogging and ozone treatments to eliminate persistent odors.
Air Duct Cleaning
HEPA-filtered negative air systems and viper whip technology remove dust buildup from HVAC systems. This improves indoor air quality, reduces allergens, and enhances energy efficiency by eliminating debris that strains heating and cooling equipment.
Sewer Backup Cleanup
Emergency teams handle black water remediation using protective gear and specialized equipment. We remove contaminated materials, disinfect surfaces with surfactants, and implement drying protocols to restore properties safely while following strict biohazard handling procedures.
People
Patrick O'Connor
Owner
With 19 years in restoration, Patrick O'Connor leads 2nd Chance Water Restoration as owner. Certified in water restoration and microbial remediation, he emphasizes staff training and customer service. His leadership maintains the company's A+ BBB rating and 1,860+ five-star reviews.
Questions
How quickly can you respond to water damage emergencies?
We guarantee arrival within 60 minutes of your call, 24 hours a day, 365 days a year for emergency water damage situations.
Do you work with insurance companies?
Yes, we coordinate directly with all major insurance providers and are preferred vendors for many companies due to our transparent documentation and claims process.
What certifications do your technicians hold?
All technicians maintain active IICRC certifications in water restoration, mold remediation, and fire damage cleanup through ongoing training programs.
How do you prevent mold growth after water damage?
We implement rapid drying protocols within 72-hour windows using industrial equipment and moisture mapping to ensure complete structural drying before restoration begins.
Can you handle large-scale commercial restoration?
Our team manages projects of all sizes, from residential basements to commercial warehouses, with dedicated project managers for complex restoration requirements.
What areas do you service?
We serve all Chicagoland neighborhoods, Northwest Indiana, Southeast Wisconsin, and surrounding areas with multiple response units strategically positioned for quick access.
